More than 6 months –
10-30 hrs/week –
We are looking for someone to manage our customer email lines on Zendesk. We would need someone to manage customer traffic for 3-4 hours a day for 7 days a week in the eastern time zone of the United States. We are looking for someone to create and escalate tickets in Zendesk to a dedicated service rep here in the US.
We have a variety of issues that have arise and we have created several macros as well as a ...