More than 6 months –
10-30 hrs/week –
A part time person with good feedback history is to be required to assist customers in support for their hosting accounts via the ticketing system.
The desired person must have the following skills:
* Understand the basics of a linux system
* Knowledge of the Windows XP, 7 & 8 operating systems
* Use of the Plesk v 11 Control Panel
* Understanding of DNS and IP Addressing.
* Setup/reset of ftp, email accounts, websites, new plesk accounts, MySQL databases, reset passwords, deploy basic wordpress ...