We are seeking a skilled and experienced support technician to join our team and provide technical support to our clients. This is a part time role (10-20 htrs/week). As a support technician, you will be responsible for providing phone or email support with a 30 minute response SLA. Assisting clients with various technical issues related to Windows Datacenter, RDS (Remote Desktop Services), and other related issues. This is a great opportunity for someone with strong problem-solving skills and expertise in Windows Datacenter to showcase their abilities. The main responsibilities include: - Be available between 8am EST and 5pm PST - Troubleshooting and resolving client issues - Assisting clients with Windows Datacenter, RDS questions - Providing guidance and support to clients via email, chat, or phone - Documenting and maintaining technical knowledge base Skills required: - Working knowledge of Windows Datacenter - Experience with RDS and HyperV - Excellent problem-solving and communication skills - Ability to work independently and in a team This is the perfect opportunity for someone looking for extra income working from home. If you are a reliable and experienced support technician with a passion for helping clients, we would love to hear from you!

We’re looking for a customer-centric Support Specialist to join our Customer Support team! You will help implement strategies to cultivate a world-class experience that will help elevate each customer’s use of our products. Even when things go off track—products fail or users have issues—you can provide a fix and delight the customer all at once. You recognize that the most meaningful thing about a company is how it treats its customers, and you are at the front lines to help.

Need a computer tech to trouble shoot issues. Maintain ourcomputers