We are seeking a highly skilled IT Specialist proficient in managing Google Workspace and Microsoft environments, with expertise in both macOS and Windows operating systems. The ideal candidate will be responsible for account creation, deletion, and overall management, primarily focused on laptops rather than desktops. This is a remote position, offering flexibility and autonomy in managing IT infrastructure.
Responsibilities:
1. Manage and administer Google Workspace and Microsoft environments efficiently.
2. Handle account creation, deletion, and management processes for employees.
3. Ensure seamless integration and compatibility between macOS and Windows operating systems.
4. Provide technical support and troubleshooting for laptop users, resolving issues promptly.
5. Implement security protocols and measures to safeguard company data and systems.
6. Collaborate with cross-functional teams to optimize IT infrastructure and workflows.
7. Stay updated with the latest technological advancements and best practices in IT administration.
8. Document processes, procedures, and troubleshooting steps for reference and training purposes.
Requirements:
1. Proven experience as an IT Specialist, Google Workspace Admin, or Microsoft Admin.
2. Proficiency in managing Google Workspace and Microsoft environments, including user administration.
3. Strong knowledge of macOS and Windows operating systems, particularly in a laptop environment.
4. Ability to efficiently handle account creation, deletion, and management tasks.
5. Excellent problem-solving skills and attention to detail.
6. Strong communication and interpersonal skills for effective collaboration.
7. Ability to work independently and prioritize tasks effectively.
8. Relevant certifications (e.g., Google Workspace Certification, Microsoft Certified: Modern Desktop Administrator Associate) preferred but not required.
If you have a passion for IT administration, a knack for problem-solving, and the skills to manage Google Workspace and Microsoft environments seamlessly, we encourage you to apply. Join our team and contribute to the smooth operation of our IT infrastructure in a remote setting.