Less than 1 month –
30+ hrs/week –
Our IVR/SMS system in India is used as a an accounting tool for low income individuals. We have the person opt in to our service via SMS and then they will receive daily calls (IVR) where they enter income and expense information. After the call is terminated we send them a SMS report of how their business is performing.
In terms of testing, here are some example use cases and what needs to be tested for each:
User sends ...