More than 6 months –
30+ hrs/week –
We are getting into the Managed Service Provider business in USA
We need a company that can handle 24/7 remote in support
We need a company like CONTINUUM http://www.continuum.net/
Except at a much cheaper price
They charge $4 a month just for the AGENT and then another $12 a month for remote in service ... this is PER DESKTOP !!!
I think that price is crazy considering the average desktop usually does not need that much support in ...