Less than 1 month –
Less than 10 hrs/week –
I'm looking to move my customer support over to a fully integrated help desk solution. The two I'm most strongly considering right now are Zendesk and Desk.com. The more into these programs I get, the more I realize that it's best to work with an experienced consultant for the configuration. Please only respond if you have configured one of these systems at least three times. If you have experience with both, I would love to hear ...