Zendesk Jobs

8 were found based on your criteria

  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    Greetings from Charleston SC! This should be an easy & fun gig for the freelancer who knows what they're doing :) Can you help me provide customer support for our affiliates? We use PostAffiliatePro (PAP) and OfficeAutoPilot (Ontraport) as our affiliate tracking software and as our CRM There's a lot of growth going on with the company, and even with the training there will be a requirement for you to FIO (Figure It Out) on a daily basis Look, it ...
  • Hourly – 1 to 3 months – 10-30 hrs/week – Posted
    Dear Candidates, Our new company is seeking a part-time virtual assistant starting on Monday, April 7th. We are in the process of launching an online course called The Superhuman Operating System for legendary philosopher Ken Wilber. You can see our website here: www.superhumanos.net The ideal candidate will be adept at handling the majority of our customer service inquiries, and familiar with Zen Desk (the online service we are using for this purpose). We will train you properly but ...
  • Hourly – Less than 1 month – Less than 10 hrs/week – Posted
    I'm looking to move my customer support over to a fully integrated help desk solution. The two I'm most strongly considering right now are Zendesk and Desk.com. The more into these programs I get, the more I realize that it's best to work with an experienced consultant for the configuration. Please only respond if you have configured one of these systems at least three times. If you have experience with both, I would love to hear ...
  • Hourly – Less than 1 week – Less than 10 hrs/week – Posted
    I utilize Zendesk to manage all of my customer tickets. I want to develop a knowledge base and a community area for using the Customer Support section of Zendesk. The site will have sections for articles, software user guides, new releases and a community area for the customers. I am looking for someone that has programmed within Zendesk before and understands the structure. Also, the resource needs to be proficient in HTML, CSS and other common web development languages. I ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to manage our customer email lines on Zendesk. We would need someone to manage customer traffic for 3-4 hours a day for 7 days a week in the eastern time zone of the United States. We are looking for someone to create and escalate tickets in Zendesk to a dedicated service rep here in the US. We have a variety of issues that have arise and we have created several macros as well as a ...
  • Hourly – More than 6 months – 30+ hrs/week – Posted
    Handle support tickets relating to an outbound email security service while our engineers in North America are sleeping. This position requires substantial experience with Linux system administration and a thorough knowledge of TCP/IP network concepts, email (SMTP), and network security. The support ticket system uses Zendesk, so experience with Zendesk is a plus. We are looking to pay a basic hourly rate to be on-call, plus a bonus amount for each ticket handled. You will have to provide fast ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    eBuyNow is an eCommerce Management company engaged in the support management and online sale of consumer electronics products. We work closely with product teams to build and improve on a relevant knowledge base improving the customer experience and making current information readily available to agents. We are currently looking for online Customer Support agents for 2 hours per day, 3-5 days per week or as needed. We expect the number of hours available to increase over the next couple of ...
  • Hourly – More than 6 months – 10-30 hrs/week – Posted
    We are looking for someone to manage our customer email lines on Zendesk. We would need someone to manage customer traffic for 3-4 hours a day for 7 days a week in the eastern time zone of the United States. We are looking for someone to create and escalate tickets in Zendesk to a dedicated service rep here in the US. We have a variety of issues that have arise and we have created several macros as well as a ...
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