Administrative support

Administrative support


Job Description

We are looking for someone who can help in the following activities:

Support with Administration:

- Bank transfer payments reconciliation in our administrative system
- Creating invoices through our administrative system
- Generating reports on demand

Support with Distance Learning platform:

- Create training courses from a template using Moodle platform
- Manage and enable users on the platform
- Enable surveys and forms required for courses

Help desk support

- Do level 1 support for basic issues sent by our Support email
- Technical issues will be referred to the specialist.
- Answers to be given will be provided as templates with small customization needed for each case.

General comments about the work:

- We prefer candidates who speaks/writes spanish and english fluently.
- This is a part time activity. We estimate to have at most 10 hours a week.
- Payments matching activities will happen twice a month
- Billing activities will happen once a week for very few invoices until the system gets fully automated
- Moodle knowledge is desirable but not mandatory.
- Candidates should be used to manage different currencies and exchange rates and also have experience with administrative tasks requested

The tasks defined here are the most common ones.

Other tasks may appear and added to this list.