Online Support Ticket System

Online Support Ticket System

Cancelled

Job Description

I am looking to create a Online Support Ticket System where user can file their complaint and we can easily and respond too.

Here is what I am trying to look for

http://www.discountmugs.com/nc/support-customer-service.php

After a ticket has been filed I am wanting to have a backend where I can assign certain tickets to certain agents for them to answer. But the user interface is exactly how I mentioned in the above link.