Full Time Website Update Specialist, PHP Bug Removal Expert, Phone Support
We are a Web Design company with hundreds of clients and we need a full or part time staff member that can help our existing clients in these areas:
1. Good phone and email etiquette, keep clients happy at all times using empathy, courtesy, respect
2. Website Content Updates -- Provide clients with content and image changes. Mainly WordPress, prestashop and PHP
3. Website Design Updates -- Provide clients with layout modifications, theme modifications, and graphic design.
4. Train clients on how to use their new WordPress, Prestashop and PHP sites.
5. Bug test and diagnose client websites & test for cross browser issues
6. Fix PHP, HTML, CSS & JS bugs
7. Answer client phone calls and emails 9:00AM-5:00PM MST
8. Help keep our client records and internal systems up to date
9. It is essential that you work in an American time zone, have good English, and work with our team via video conferencing (Skype / GH / etc)
You will be working 20-30 hours per week
Skills: english, test, design