24/7 Client Facing Sales + WHMCS Tech Support

24/7 Client Facing Sales + WHMCS Tech Support


Job Description

We are a web development agency that is growing very quickly. We have a WHM/cPanel system that our clients use, as well as a telephone hotline.

We are looking for a company that can manage our technical support, as well as basic sales queries regarding domains, hosting etc.

The majority of our clients are on wordpress and prestashop.

When you apply please copy and paste the following questions, and then answer them in turn;

Are you able to offer front line technical and sales support?
Can you offer phone support?
What experience do you have with Wordpress or Prestashop?
Can you set up/administer/run WHMCS?