Customer Support Rep

Customer Support Rep


Job Description

We are looking for support reps to focuss on customer experience, communication and resolving the less technical issues. Candidates should have skills and experience in the following areas:

Customer Support Skills and Experience:

Customer conflict resolution;
Ticket handling;
Software Troubleshooting;
Virtual environments; and
Issue tracking.
Management Skills and Experience:
Technical Skills and Experience:

Communication Skills - All candidates for support positions must have excellent written and verbal communications skills in at least the English language.
Dynamic Work Environment – Our support organization is a dynamic organization where we change processes, systems and priorities often, so candidates need to be agile and flexible in order to succeed in our continuous improvement model.

How to qualify for the position:

Online skills tests, and a brief Skype Voice interview.
Try out the job. We’re looking for dedication

Skills: test, agile, english, management, troubleshooting