I need an expert PHP web developer for providing technical support for my PHP based web-apps/ products.
This is a long term requirement but not an ongoing contract(Meaning, i'll contact you whenever i receive a support request & i'll pay you on per request basis on an agreed rate).
Basically, i've 3 commercial PHP based products and i'm looking for someone who can provide technical support for these products as & when a support request comes in. Typically, i receive about 5-10 support requests per month.
Secondly, i also receive customization requests from customers regularly. So, i need someone who can take up these requests as well. Payment for customization requests will depend on the complexity of the requirement & is not fixed.
* No upfront payment for support or customization requests, payment will be made after results are verified by me. The contractor also needs to sign a NDA & contract agreement with me.
IMPORTANT - I don't want contractors who are working on multiple projects. Because the requests come in randomly. So, i need someone who is dedicated & who can respond promptly. Availability on Skype is MANDATORY. The closure time for support request is 24 hrs. Customization request may take longer depending on the nature of the request, but the cut-off time to provide estimate for customization request is again 24 hrs.
Only apply if you have read above points carefully. Don't want any time wasters.