Product Support Representative III

Product Support Representative III


Job Description

A client in the greater Nashville, TN area is looking for a contractor (potential contract-to-hire) to join their support team. The contractor will be providing 2nd tier support to clients for web-based payment applications and POS devices. Daily tasks will involve researching customer transaction issues.

- Must be able to write SQL queries
- Must have prior experience with SQL Server Database (currently 2008)
- Experience in a payment processing environment is preferred
- Experience troubleshooting ASP.Net applications is a plus
- FTP experience is a plus
- Bachelor's degree is preferred but not required

The contractor will also need to be flexible to work a reasonable on-call rotation. Rotation will be one week on, two weeks off and won't start until 4-6 months into position.