chat support Freelancers

Showing 51 freelancers

chat support Freelancers

Showing 51 freelancers

  • Customer Service/Collections/Administrative Support

    My mission is to provide the best employer-contractor relationship by providing top notch 24/7 communication, on time submissions and quality output. My long term career goal is to continue to learn and grow my specialist skills and abilities, whilst … more

    My mission is to provide the best employer-contractor relationship by providing top notch 24/7 communication, on time submissions and quality output. My long term career goal is to continue to learn and grow my specialist skills and abilities, whilst utilizing my experience, knowledge and skills to benefit any employer I am working for. I have experienced, excelled and able to met quota requirements set by my previous employers, as per my Call Center Reigning Days. I am flexible and keen to details. I can assure you Quality Service. My goal is to make sure my clients are 100% satisfied at the end of the contract. Looking forward to work with enthusiastic employers!!!  less

    customer-service customer-support transcription chat-support email-technical-support 00 more less
    • $3.33 HOURLY RATE
    • 4.8
    • 632 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Customer Service/Email Chat/Order Process/Magento/Kayako/Zendesk/Zopim

    Connected with Microsoft for two strong years specializing in customer satisfaction, complaints, sales, creating contracts for Microsoft Partners, and technical related concerns about software over the phone. Also worked for Hewlett-Packard for 5 solid years assisting customers with their computers … more

    Connected with Microsoft for two strong years specializing in customer satisfaction, complaints, sales, creating contracts for Microsoft Partners, and technical related concerns about software over the phone. Also worked for Hewlett-Packard for 5 solid years assisting customers with their computers/printers. My responsibilities included: answering presales and post-sales related queries, handling returns and cancellation, problem solving, customer retention, resolving customer complaints, and troubleshooting printers/computers through email and chat. Well-exposed to multi-tasking, as I also engaged in other administrative works (data entry, order tracking, creating service tickets, making follow-ups, and more) while attending to clients. Acted as an SME (Subject Matter Expert) for other agents and took supervisory chats and emails for those that needed urgent action and escalation. I am currently working for clients on Odesk as an Email and Chat Specialist/Help Desk Support/VA/eBay Specialist/Social Media Expert/Gmail Specialist. I do the following tasks: - monitor inbound emails and chats and provide customers with the proper resolution in a timely manner - monitor the clients eBay store - keep an eye on order shipments and send shipping notices to customers - send follow up emails about product quotations, product recommendations, and backorders using Gmail client. - post real estate product listings on clients social media accounts like Facebook, Twitter, and LinkedIn - other admin works Knowledgeable in Windows XP, Vista, Windows 7, Office 2003, Office 2007, Salesforce, Desk.com, TOMI, Talisma, NGenera, Magento, Shopify, Zendesk, Zopim, and Kayako Fusion.  less

    windows-7-administration windows-xp-administration microsoft-word email-handling chat-support internet-research order-processing email-marketing internet-marketing order-entry 00 more less
    • $5.56 HOURLY RATE
    • 3.9
    • 2564 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 13 TESTS
  • Odesk Linkedin indeed Elance Recruiter/ HR/PM/Basecamp/Trello

    Do you need help in sourcing Competent candidates who are reliable qualified and can meet deadlines on odesk, LinkedIn indeed.com, craiglist Kijiji Elance and the rest? Or are you looking someone who will help you manage your start up … more

    Do you need help in sourcing Competent candidates who are reliable qualified and can meet deadlines on odesk, LinkedIn indeed.com, craiglist Kijiji Elance and the rest? Or are you looking someone who will help you manage your start up company or your team of hired contractors on Trello Or Basecamp? You are wondering where to start? I am here to help you. I will be able to handle the team with great attention to detail and minding deadlines. I will warn and advice you on the following: -Don't hire candidates who have 15+ job in progress they will not have much time for your project. Or they will handle it just to finish not to get the quality -Candidates who are not responsive or are not always online on Skype are hard to handle because communication is so vital in online job. - I will advice you hire candidates with 100+ hours on odesk or several fixed price contracts -Check previous feedback before hiring -On the interview ask for samples, give tests and above all test the level of English and communication. -It is your project and if you don't monitor your contractors work diary you will be in problems. They can bill you without doing nothing at all. Thank God you have me I will help you out :) The key important things when sourcing candidates, - Relevant portfolio - no candidates under 100 hours - no under 4.5 star rating - review feedback of relevant work - check questionnaires - do initial Skype interview and give out tests -Availability is important. If hired I am ready to commence work now as I am available for an immediate start. It is not about money it is all about best results. Thank you for having taken time to review my profile.  less

    customer-support administrative-support chat-support email-technical-support virtual-assistant email-handling project-management human-resource-management recruiting linkedin-recruiting 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 926 HOURS
    • KENYA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Virtual Asst, Customer Support, "Jill Of All Trades"

    My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to … more

    My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to entertain part time/temporary offers Outside of my home, I mainly have experience in retail; holding positions as Customer Service, Assistant Manager, and Cashier. I can dedicate as much or as little time to your projects as you wish. I can type quickly and respond to your e-mails or inquiries in a timely manner. I am familiar with Google Docs, Microsoft programs, and social media (Facebook, Twitter, Pinterest, Instagram). I am well-rounded, hard-working, and reliable. I will give 110% to your project.  less

    data-entry customer-service inbound-marketing internet-research email-handling email-technical-support chat-support skype google-docs open-office pinterest-marketing order-entry 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 1174 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
  • Telemarketer/CSR//Appointment Setter/ Email Support/Creative Writer

    I am a people person, a fast learner and a results driven worker. I am looking for jobs were my qualities and skills and the ability to take on new challenges can be used. I have had almost 20 years … more

    I am a people person, a fast learner and a results driven worker. I am looking for jobs were my qualities and skills and the ability to take on new challenges can be used. I have had almost 20 years of experience in Appointment Setting, Customer service, Sales & Telemarketing, Voice, Email Support, Data-Entry skills and Teaching.I feel honored to receive good evaluations from my previous clients as I have consistently met the company's requirements.  less

    customer-service outbound-sales appointment-setting administrative-support phone-support telephone-skills teaching-english chat-support 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 379 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Customer Service / Credit Analyst

    Almost 7 years of working in the BPO industry gives me the ability to become an asset to any company that I work with. I have worked with a Credit Reporting Agency for more than 2 years and with Mortgage … more

    Almost 7 years of working in the BPO industry gives me the ability to become an asset to any company that I work with. I have worked with a Credit Reporting Agency for more than 2 years and with Mortgage Company for almost 5 years as Customer Service Representative then Credit Reporter and also doing Data Entry. By choosing to work with me, you will not only gain an honest, reliable and quality driven person, who continuously aims to get things done effectively; but also one who truly cares about you, your work, your business and your customers. I also have excellent communication skills, capable of analyzing each situation to identify the best option, an open mind and a willingness to learn that allows me to continually improve the services that I can provide.  less

    microsoft-excel customer-service chat-support telephone-skills 00 more less
    • $2.22 HOURLY RATE
    • 4.7
    • 13 HOURS
    • SAUDI ARABIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Customer Service Representative

    Experiences Call center customer service representative, skilled in both inbound and outbound arena. Hardworking and over the top passionate in everything I do. Looking forward in growing with the you! :)

    customer-service data-entry chat-support article-writing creative-writing call-center-management 00 more less
    • $3.33 HOURLY RATE
    • 4.6
    • 1439 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Experienced Bookkeeper | Accounting | Email and Chat Support | VA

    To be able to put value on the client's business needs through my professional competencies and dedicated service. Experienced working as an accounting staff and as a Health Insurance Claims Processor from Financial and BPO industries, respectively. These experiences … more

    To be able to put value on the client's business needs through my professional competencies and dedicated service. Experienced working as an accounting staff and as a Health Insurance Claims Processor from Financial and BPO industries, respectively. These experiences equipped me with polished skillset and new learnings that will always make me ready to render higher degree of service in a demanding and competitive real-world business arena. I am a passionate and driven individual who is keen to details, a fast learner, with good work ethics and can work beating deadlines without compromising quality service.  less

    bookkeeping accounting data-analysis microsoft-powerpoint data-entry pdf-conversion email-handling email-technical-support helpdesk-support bank-reconciliation report-writing internal-auditing internet-research virtual-assistant processing fact-checking calendar-management inventory-management language-filipino-visayan-dialect cost-accounting teamviewer complaint-management customer-service microsoft-onenote adobe-acrobat chat-support zoho-crm buildium google-docs active-listening translation zendesk xero 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 4173 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 21 TESTS
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