Call Center Management Professionals & Consultants

Showing 258 freelancers

Call Center Management Professionals & Consultants

Showing 258 freelancers

  • Technical Support Representatives/Team Leader

    My main obejective as a service provider is to acquire a good job in a great firm by utilizing my skills of communication and supervisory and management prowess. This shall in return help the company to reach at new heights.

    call-center-management 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 174 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service/Billing Specialist/Technical Support/Data Entry/VA

    I aim to provide quality but affordable virtual services to clients both locally and internationally. Though I aim to be affordable I won't compromise the quality of my work I specifically want to help them to decrease the time … more

    I aim to provide quality but affordable virtual services to clients both locally and internationally. Though I aim to be affordable I won't compromise the quality of my work I specifically want to help them to decrease the time and effort they would spend for that task by offering my skills and talent for a reasonable amount. Over the past Five years I've been working to a different company as a technical support representative/customer service representative. I know w/the skill that i have technical-support, data-entry, internet-research, online-payments, real-estate, social-media-marketing, keyword-research, research, database-management, database-administration, typing, customer-service, online-assistant, social-bookmarking, microsoft-word,it would make your life more easier.  less

    data-entry call-center-management microsoft-word microsoft-powerpoint 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 650 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • VA/Telemarketer,Lead Generator,Appointment Setter & Creative Writer.

    I have been associated with Call Center Industry for last four years so worked on a number of US based projects including Diabetic Survey Campaign,Vacation Rental properties lead generation,Interest Reduction on Credit Cards ,Medical billing and Appointment Setting … more

    I have been associated with Call Center Industry for last four years so worked on a number of US based projects including Diabetic Survey Campaign,Vacation Rental properties lead generation,Interest Reduction on Credit Cards ,Medical billing and Appointment Setting. I have worked as a Team lead and Project supervisor.So I have got the skills to handle a customer and provide quality service and solution  less

    outbound-sales call-center-management data-entry telemarketing appointment-setting 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 40 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Virtual Assistant/Freelance Writer/Graphic Designer

    I have worked as an Accounting Officer and at the same time the Marketing Officer over the past 6 years. With my previous employer's lack of financial resources and lack of manpower, I had to do multi-tasking, which includes … more

    I have worked as an Accounting Officer and at the same time the Marketing Officer over the past 6 years. With my previous employer's lack of financial resources and lack of manpower, I had to do multi-tasking, which includes secretarial services and customer related services in my job description and scope of work. As an individual looking for a greener pasture, I aim to provide my employers a full satisfaction with my service and to fully enhance my skills.  less

    customer-service call-center-management email-handling business-writing business-proposal-writing 00 more less
    • $4.00 HOURLY RATE
    • 4.5
    • 895 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Excellent Manager for Language Translations, Business and Sales

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide … more

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader  less

    avaya quantitative-analysis business-continuity-planning call-center-management call-handling data-analysis 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 141 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Call- Center Professional

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment … more

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment to you: As a Call- Center Agent my full commitment as a Free Lancer in your company to do the best that I can with great ideas, and great creative works.  less

    social-media-marketing call-center-management data-entry virtual-assistant outbound-sales inbound-marketing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 39 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Medical Billing A/R Specialist, Data Analyst

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my … more

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my skills to help companies get those projects crossed off of there to-do lists, while expanding my own knowledge and experience. I have worked in different fields of medical billing. Data Entry Billing,submission, Payment posting, Follow-up with insurance companies for claims, prepare late file claim's appeals and also expert in following programs, Office Ally Practice Mate, Kareo, Practice Fusion, eClinicalWorks, Medisoft 16,17 version. a) Medical Billing Services includes the following:- - To check Eligibility and verification of patient’s health benefits from insurance carrier’s website. - Full patient demographics and charge entry - Insurance claims submission (primary, secondary or tertiary) - Accounts receivable analysis with corrective and preventive actions and decision making for Collections - Strong claims follow up on denials from insurances - Patient billing inquiries as per received information from provider office - To check claim status from insurance, websites, auto response unit - ICD9, CPT and HCPCS Coding and/or review, - Daily, Monthly and annual AR Financial reports preparation - Patient billing (b). Medical Coding - To research the right DX and CPT code according to medical records - Provide right DX pointers for the first time to avoid payment delays (c). Specialties Anesthesiology Cardiology Chiropractic Dermatology Emergency Medicine Endocrinology Family Practice Gastroenterology General surgery Geriatrics Gynaecology and obstetrics Internal Medicine Pneumology Orthopaedic Otolaryngology Pathology Pediatrics Physical Medicine and Rehabilitation Physical Therapist Psychiatry Neurology Radiology Radiotherapy Rheumatology Urology DME  less

    medical-billing-coding icd-coding data-analysis administrative-support data-entry medical-records-research medical-transcription microsoft-excel customer-support call-center-management 00 more less
    • $5.00 HOURLY RATE
    • 4.5
    • 1858 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 6 TESTS
  • Remote Executive Assistant | Inventory | Office Admin | Data Analyst

    My solid capabilities in the fields of office organization, purchasing and merchandising which I obtained from working in manufacturing industry and import/export commercial enterprises for 10 years consolidated with a couple of additional years in BPO are what I … more

    My solid capabilities in the fields of office organization, purchasing and merchandising which I obtained from working in manufacturing industry and import/export commercial enterprises for 10 years consolidated with a couple of additional years in BPO are what I use in providing general admin services to both small and medium ventures and additionally to busy professionals around the world. If you feel that your business is developing and you require some assistance, I am offering below services: Word Processing Creating and Managing Spreadsheets Preparing PowerPoint Presentation File Conversion Online Research Document Management Database Management Email Marketing Email and Calendar Management Creating and Managing Social Media Account Online Form Filling Basic Technical Support Purchasing Personal Items Online Inventory Management Source Merchandise Send Written Inquiries to Vendors I assure you of the following: A friendly and professional service Maintains business confidentiality Work completed on time and to a high standard Reliability and honesty Looking forward to do business with you.  less

    virtual-assistant inventory-management microsoft-excel microsoft-word email-handling call-center-management administrative-support purchasing-management google-docs calendar-management 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 2066 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
  • Accounting Professional

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review … more

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review and take the Enrolled Agent Examination administered by the IRS while managing hands on with its clients cases. ERP I used are all cloud based such as Salesforce CRM, Quickbooks Online, Quickbooks Accountant Proseries, Great Plains, Authorize.net, ACHWorks, Metrofax, Dropbox, Google docs, Zoho and Earth Class Mail On the side, I am also currently working online for a Houston, TX company as a Collections Specialist. I was also hired by a US Tax & Legal Consulting firm where I was tasked to research for answers on various legal questions for BAR review purposes. In 2008, I was hired by a BPO company who sent me for a two-month training in Jacksonville, Florida, USA. From the training, I gained knowledge in ERP called Infinium and SAP focusing on Invoice Exception resolution and customer service. I am confident that my skills and experience will contribute a great deal to the growth of the companies and organizations I will be working for.  less

    bookkeeping accounts-payable-management call-center-management email-handling financial-accounting international-tax-law telephone-skills lotus-notes 00 more less
    • $9.44 HOURLY RATE
    • 4.9
    • 5737 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Service, Email Handling and Data Entry Expert

    Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: • Virtual / Personal Assistant • Customer Service • Live Chat Support • Admin Assitant • Email Management … more

    Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: • Virtual / Personal Assistant • Customer Service • Live Chat Support • Admin Assitant • Email Management • CRM Softwares • Wordpress Management • Web Research and Data Entry • Wordpress Management • Telemarketer I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently.  With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work. Specializes: Customer Service Admin Support General Office Jobs Live Chat Support Salesforce Call Center Order Processing Sales Support Web Research Data Entry Wordpress Management InfusionSoft Management Project Management Time Management Email Management Team Leader Zendesk Support CRM Lead Generation Transcription Research Social Media Marketing Email Marketing Microsoft Excel Microsoft Word Microsoft PowerPoint Microsoft Outlook Web-based email Craigslist Telemarketing  less

    call-center-management data-entry email-handling customer-service outbound-sales chat-support telephone-skills microsoft-excel 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 846 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
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