Call Center Management Professionals & Consultants

Showing 254 freelancers

Call Center Management Professionals & Consultants

Showing 254 freelancers

  • Technical Support Representatives/Team Leader

    My main obejective as a service provider is to acquire a good job in a great firm by utilizing my skills of communication and supervisory and management prowess. This shall in return help the company to reach at new heights.

    call-center-management 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 174 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service/Billing Specialist/Technical Support/Data Entry/VA

    I aim to provide quality but affordable virtual services to clients both locally and internationally. Though I aim to be affordable I won't compromise the quality of my work I specifically want to help them to decrease the time … more

    I aim to provide quality but affordable virtual services to clients both locally and internationally. Though I aim to be affordable I won't compromise the quality of my work I specifically want to help them to decrease the time and effort they would spend for that task by offering my skills and talent for a reasonable amount. Over the past Five years I've been working to a different company as a technical support representative/customer service representative. I know w/the skill that i have technical-support, data-entry, internet-research, online-payments, real-estate, social-media-marketing, keyword-research, research, database-management, database-administration, typing, customer-service, online-assistant, social-bookmarking, microsoft-word,it would make your life more easier.  less

    data-entry call-center-management microsoft-word microsoft-powerpoint 00 more less
    • $5.56 HOURLY RATE
    • 4.2
    • 606 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Quality Matters

    I am specialize in Customer Service, Call Center and Telemarketing Work and I can definitely do data entry work for my client quickly and to a high quality. I am well-qualified and individually professional working on 24x7 bases. I can … more

    I am specialize in Customer Service, Call Center and Telemarketing Work and I can definitely do data entry work for my client quickly and to a high quality. I am well-qualified and individually professional working on 24x7 bases. I can Guarantee you the work assigned will be delivered almost 100% accuracy and in time.I am also well in capture entry work.I understand your all requirements.  less

    call-center-management telemarketing telephone-skills 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 0 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • VA/Telemarketer,Lead Generator,Appointment Setter & Creative Writer.

    I have been associated with Call Center Industry for last four years so worked on a number of US based projects including Diabetic Survey Campaign,Vacation Rental properties lead generation,Interest Reduction on Credit Cards ,Medical billing and Appointment Setting … more

    I have been associated with Call Center Industry for last four years so worked on a number of US based projects including Diabetic Survey Campaign,Vacation Rental properties lead generation,Interest Reduction on Credit Cards ,Medical billing and Appointment Setting. I have worked as a Team lead and Project supervisor.So I have got the skills to handle a customer and provide quality service and solution  less

    outbound-sales call-center-management data-entry telemarketing appointment-setting 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 40 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Virtual Assistant/Freelance Writer/Graphic Designer

    I have worked as an Accounting Officer and at the same time the Marketing Officer over the past 6 years. With my previous employer's lack of financial resources and lack of manpower, I had to do multi-tasking, which includes … more

    I have worked as an Accounting Officer and at the same time the Marketing Officer over the past 6 years. With my previous employer's lack of financial resources and lack of manpower, I had to do multi-tasking, which includes secretarial services and customer related services in my job description and scope of work. As an individual looking for a greener pasture, I aim to provide my employers a full satisfaction with my service and to fully enhance my skills.  less

    customer-service call-center-management email-handling business-writing business-proposal-writing 00 more less
    • $4.50 HOURLY RATE
    • 4.5
    • 871 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Excellent Manager for Language Translations, Business and Sales

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide … more

    Offering an impressive 12-year leadership background in local and international leadership markets, and looking forward for bigger scopes of responsibilities in Operations Management, Marketing Analysis, Productivity Strategies and Team Leadership. Exceptional understanding of operations and team management in Administration. Provide comprehensive case studies and analysis in cross-cultural environments. Fluent in English, and Japanese.  Senior Supervisor - Administration  Operations Team Management Studies  Japanese Support Team Leader  Leadership & Team Development  Market Research & Case Studies  Ryder Research Team Leader  Linksys Team Leader  less

    avaya quantitative-analysis business-continuity-planning call-center-management call-handling data-analysis 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 119 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Call- Center Professional

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment … more

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment to you: As a Call- Center Agent my full commitment as a Free Lancer in your company to do the best that I can with great ideas, and great creative works.  less

    social-media-marketing call-center-management data-entry virtual-assistant outbound-sales inbound-marketing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 39 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Accounting Professional

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review … more

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review and take the Enrolled Agent Examination administered by the IRS while managing hands on with its clients cases. ERP I used are all cloud based such as Salesforce CRM, Quickbooks Online, Quickbooks Accountant Proseries, Great Plains, Authorize.net, ACHWorks, Metrofax, Dropbox, Google docs, Zoho and Earth Class Mail On the side, I am also currently working online for a Houston, TX company as a Collections Specialist. I was also hired by a US Tax & Legal Consulting firm where I was tasked to research for answers on various legal questions for BAR review purposes. In 2008, I was hired by a BPO company who sent me for a two-month training in Jacksonville, Florida, USA. From the training, I gained knowledge in ERP called Infinium and SAP focusing on Invoice Exception resolution and customer service. I am confident that my skills and experience will contribute a great deal to the growth of the companies and organizations I will be working for.  less

    bookkeeping accounts-payable-management call-center-management email-handling financial-accounting international-tax-law telephone-skills lotus-notes 00 more less
    • $9.44 HOURLY RATE
    • 4.9
    • 5712 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Medical Billing A/R Specialist, Data Analyst

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my … more

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my skills to help companies get those projects crossed off of there to-do lists, while expanding my own knowledge and experience. I have worked in different fields of medical billing. Data Entry Billing,submission, Payment posting, Follow-up with insurance companies for claims, prepare late file claim's appeals and also expert in following programs, Office Ally Practice Mate, Kareo, Practice Fusion, eClinicalWorks, Medisoft 16,17 version. a) Medical Billing Services includes the following:- - To check Eligibility and verification of patient’s health benefits from insurance carrier’s website. - Full patient demographics and charge entry - Insurance claims submission (primary, secondary or tertiary) - Accounts receivable analysis with corrective and preventive actions and decision making for Collections - Strong claims follow up on denials from insurances - Patient billing inquiries as per received information from provider office - To check claim status from insurance, websites, auto response unit - ICD9, CPT and HCPCS Coding and/or review, - Daily, Monthly and annual AR Financial reports preparation - Patient billing (b). Medical Coding - To research the right DX and CPT code according to medical records - Provide right DX pointers for the first time to avoid payment delays (c). Specialties Anesthesiology Cardiology Chiropractic Dermatology Emergency Medicine Endocrinology Family Practice Gastroenterology General surgery Geriatrics Gynaecology and obstetrics Internal Medicine Pneumology Orthopaedic Otolaryngology Pathology Pediatrics Physical Medicine and Rehabilitation Physical Therapist Psychiatry Neurology Radiology Radiotherapy Rheumatology Urology DME  less

    medical-billing-coding icd-coding data-analysis administrative-support data-entry medical-records-research medical-transcription microsoft-excel customer-support call-center-management 00 more less
    • $5.00 HOURLY RATE
    • 4.5
    • 1827 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 6 TESTS
  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
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