chat support Freelancers

Showing 79 freelancers

chat support Freelancers

Showing 79 freelancers

  • Top Seller, Customer Care Expert, Account Executive, Sales Coach

    Over seven years of call center experience, consistent top seller of three companies and projects handled including the recent project with oDesk. Sales closer, customer care expert, customer relation champion in providing the best customer experience over the phone, sales … more

    Over seven years of call center experience, consistent top seller of three companies and projects handled including the recent project with oDesk. Sales closer, customer care expert, customer relation champion in providing the best customer experience over the phone, sales coach and revenue maker. Highly motivated, persuasive, self-disciplined, honest, passionate, high-energy professional and goal-oriented towards work and growth of any company and projects handled in terms of marketing plan and strategy. Can work well in fast, pressuring situations.  less

    lead-generation customer-service customer-support telemarketing sales phone-support chat-support account-management event-management 00 more less
    • $7.78 HOURLY RATE
    • 4.6
    • 1135 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
  • Customer Service Support/Sourcing/Resume freelance writer/Data entry

    Key player in surpassing client expectations with adept oral and written communication skills (Berlitz Certified), well-honed work ethics and professional yet amiable personality necessary for Customer Satisfaction. Recruited to professionally handle customer’s/client’s concerns and efficiently give assistance … more

    Key player in surpassing client expectations with adept oral and written communication skills (Berlitz Certified), well-honed work ethics and professional yet amiable personality necessary for Customer Satisfaction. Recruited to professionally handle customer’s/client’s concerns and efficiently give assistance whether via phone, email, chat or in person. Constantly commended by customers and colleagues for outstanding performance in delivering above-par results and regularly hit incentive metrics. Fast-learner and confident in venturing to other aspects of Customer Service, thus, can easily adapt to a continuously evolving work environment. Effectively dealt with stressful situations by remaining professional and focused. Determined to hold higher-rank position or be in a home-based setting.  less

    customer-service article-writing blog-writing administrative-support transcription customer-support chat-support resume-writing recruiting 00 more less
    • $7.78 HOURLY RATE
    • 4.8
    • 1791 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 5 TESTS
  • Customer Service/Email Chat/Order Process/Magento/Kayako/Zendesk/Zopim

    Connected with Microsoft for two strong years specializing in customer satisfaction, complaints, sales, creating contracts for Microsoft Partners, and technical related concerns about software over the phone. Also worked for Hewlett-Packard for 5 solid years assisting customers with their computers … more

    Connected with Microsoft for two strong years specializing in customer satisfaction, complaints, sales, creating contracts for Microsoft Partners, and technical related concerns about software over the phone. Also worked for Hewlett-Packard for 5 solid years assisting customers with their computers/printers. My responsibilities included: answering presales and post-sales related queries, handling returns and cancellation, problem solving, customer retention, resolving customer complaints, and troubleshooting printers/computers through email and chat. Well-exposed to multi-tasking, as I also engaged in other administrative works (data entry, order tracking, creating service tickets, making follow-ups, and more) while attending to clients. Acted as an SME (Subject Matter Expert) for other agents and took supervisory chats and emails for those that needed urgent action and escalation. I am currently working for clients on Odesk as an Email and Chat Specialist/Help Desk Support/VA/eBay Specialist/Social Media Expert/Gmail Specialist. I do the following tasks: - monitor inbound emails and chats and provide customers with the proper resolution in a timely manner - monitor the clients eBay store - keep an eye on order shipments and send shipping notices to customers - send follow up emails about product quotations, product recommendations, and backorders using Gmail client. - post real estate product listings on clients social media accounts like Facebook, Twitter, and LinkedIn - other admin works Knowledgeable in Windows XP, Vista, Windows 7, Office 2003, Office 2007, Salesforce, Desk.com, TOMI, Talisma, NGenera, Magento, Shopify, Zendesk, Zopim, and Kayako Fusion.  less

    windows-7-administration windows-xp-administration microsoft-word email-handling chat-support internet-research order-processing email-marketing internet-marketing order-entry 00 more less
    • $5.56 HOURLY RATE
    • 3.9
    • 2563 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 13 TESTS
  • Customer Service / Virtual Assistant

    If you are looking for a seasoned virtual assistant, look no more. Because I am already here. With 1-2 years of experience working as a Virtual Assistant, you will never go wrong choosing me. Being a full time mom doesn … more

    If you are looking for a seasoned virtual assistant, look no more. Because I am already here. With 1-2 years of experience working as a Virtual Assistant, you will never go wrong choosing me. Being a full time mom doesn't necessarily mean that I won't be able to apply and use my expertise anymore. That is why I am here, to showcase what are my capabilities and to show how I can help my employers. At the same time, being a hands on mom to my kids. I wanted a job that will basically use my skills. Something like being a personal assistant that do most of the administrative works. I am also looking for a job that most likely enhance my skills and I can continuously learn from it. I am into Live chat support, email handling, web research and email marketing. Those jobs as a Personal / Virtual Assistant paved my way to being one of Odesk Top 10% Freelancer. I don't have to say much of my job experience, because I let my work speaks for me. Why don't you give it a try?  less

    chat-support customer-service zendesk magento shopify data-entry telephone-skills wordpress blog-writing 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 4787 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 7 TESTS
  • Project Manager

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not … more

    You will find that not only am I easy to work with, but friendly and a great communicator. My communication skills go beyond the norm and I specialize in communications at varying levels of technical complexity and foreign interactions.Not only am I excellent at following instructions, you will be happy to find that I can find the solution to any problem on my own. I bring a vast amount of knowledge, along with the ability to listen and reason. With my work experience including every aspect of Information Technology makes me uniquely qualified for managed Programming teams and deployments that are on a large scale. After I have begun a job I never walk away and am still in contact with every employer I have worked with. I will also prove to be a valuable team leader. Thank you for your time and I appreciate the opportunity you have given me.  less

    customer-support administrative-support chat-support vmware-administration phone-support computer-maintenance computer-hw-installation computer-assembly computer-networking computer-repair 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1199 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Professional HR/Recruiter, Real Estate Expert , Admin/Bus.Dev.

    To work for a progressive organization offering a challenging opportunity where I can utilize my education and professional experiences to develop growth oriented career adding to the profitability of a company. To work hard and give the best from the … more

    To work for a progressive organization offering a challenging opportunity where I can utilize my education and professional experiences to develop growth oriented career adding to the profitability of a company. To work hard and give the best from the utmost skill I possess and dedicate myself to the company and its need. "No matter what qualification's we have, no matter how good we are, always remember how important TEAM WORK is. Without that team behind us, we have nothing."  less

    recruiting business-development virtual-assistant proofreading editing blog-writing sales customer-service data-entry email-handling chat-support lead-generation market-research telemarketing seo 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 9488 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Virtual Asst, Customer Support, "Jill Of All Trades"

    My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to … more

    My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to entertain part time/temporary offers Outside of my home, I mainly have experience in retail; holding positions as Customer Service, Assistant Manager, and Cashier. I can dedicate as much or as little time to your projects as you wish. I can type quickly and respond to your e-mails or inquiries in a timely manner. I am familiar with Google Docs, Microsoft programs, and social media (Facebook, Twitter, Pinterest, Instagram). I am well-rounded, hard-working, and reliable. I will give 110% to your project.  less

    data-entry customer-service inbound-marketing internet-research email-handling email-technical-support chat-support skype google-docs open-office pinterest-marketing order-entry 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 1173 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
  • Nurse/CSR/Recruiter/phone&chat support/PA/email/appointment setter

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people … more

    A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked at Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issue. I am also a trained email and live chat support agent. I also worked with a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.  less

    email-handling customer-support technical-support administrative-support chat-support phone-support english-tutoring internet-research content-writing article-writing recruiting live-chat-software 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 4037 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Web Researcher I Email Marketer I VA I SMM Lead Generation

    Thank you for viewing my profile. I have been working as a full time freelancer for the last 5 years for clients from around the globe. The following are some of my expertise: Web Research and Data Entry Email Marketing … more

    Thank you for viewing my profile. I have been working as a full time freelancer for the last 5 years for clients from around the globe. The following are some of my expertise: Web Research and Data Entry Email Marketing Virtual Assistant Tasks Ad posting Virtual Recruiting Social Media Marketing jobs SEO tasks I am very much interested to be part of your team and get your tasks done on time for a low cost. Hire me and I won't let you down. I am a hardcore sales/marketing professional who loves to get results! I look forward to hearing from you, Sincerely, Joseph  less

    data-entry email-marketing ad-posting forum-posting web-scraping recruiting chat-support customer-support virtual-assistant google-docs skype outbound-sales internet-research 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 2541 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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