Zendesk Developers & Programmers

Showing 24 freelancers

Zendesk Developers & Programmers

Showing 24 freelancers

  • Customer service/Virtual Assistant/Project Management/Social Media

    I'm seeking to apply my sales experience along with my management background. I have more than 7 years experience in sales and customer service. I am proficient in English language having more than 15 years of experience/ language knowledge … more

    I'm seeking to apply my sales experience along with my management background. I have more than 7 years experience in sales and customer service. I am proficient in English language having more than 15 years of experience/ language knowledge. I am also a native Romanian and Hungarian speaker, languages in which I am also proficient. I have built strong organizational and analytical skills after taking decisions while leading a Romanian company, manufacturer of women’s and men’s apparel, currently importer, wholesaler and retailer of apparel. My main responsibilities were the negotiation with suppliers, distribution of the products and ensuring customer satisfaction. I have also developed theoretical knowledge in economics, management, marketing and business related issues during my university studies.  less

    customer-service customer-support zendesk google-docs google-apps virtual-assistant market-research 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 3755 HOURS
    • GERMANY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Research, Data Entry, Administrative Assistant and Customer Support

    I am a dedicated, reliable team-player. With over 12 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I am a proven leader, always willing to help other team … more

    I am a dedicated, reliable team-player. With over 12 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder. I am a proven leader, always willing to help other team members. I am experienced with Word, Excel, Google Docs, ZenDesk, Internet Research, and have the ability to learn new or proprietary software quickly. I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." - Red Adair  less

    administrative-support customer-service virtual-assistant internet-marketing internet-research data-entry forum-moderation email-technical-support customer-support zendesk 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 2044 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 3 years (6000 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing seo 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 6238 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Customer Service / Virtual Assistant

    If you are looking for a seasoned virtual assistant, look no more. Because I am already here. With 1-2 years of experience working as a Virtual Assistant, you will never go wrong choosing me. Being a full time mom doesn … more

    If you are looking for a seasoned virtual assistant, look no more. Because I am already here. With 1-2 years of experience working as a Virtual Assistant, you will never go wrong choosing me. Being a full time mom doesn't necessarily mean that I won't be able to apply and use my expertise anymore. That is why I am here, to showcase what are my capabilities and to show how I can help my employers. At the same time, being a hands on mom to my kids. I wanted a job that will basically use my skills. Something like being a personal assistant that do most of the administrative works. I am also looking for a job that most likely enhance my skills and I can continuously learn from it. I am into Live chat support, email handling, web research and email marketing. Those jobs as a Personal / Virtual Assistant paved my way to being one of Odesk Top 10% Freelancer. I don't have to say much of my job experience, because I let my work speaks for me. Why don't you give it a try?  less

    chat-support customer-service zendesk magento shopify data-entry telephone-skills wordpress blog-writing 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 4703 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 7 TESTS
  • Daniel Maobe

    A talented professional with over 3 years of experience in service oriented positions. Excellent communication and organizational skills. Solution oriented with an emphasis in developing and simplifying procedures. I have experience working alongside Executives, Business Managers and Engineers which has … more

    A talented professional with over 3 years of experience in service oriented positions. Excellent communication and organizational skills. Solution oriented with an emphasis in developing and simplifying procedures. I have experience working alongside Executives, Business Managers and Engineers which has allowed me the opportunity to manage increasing workloads with tight deadlines. I take time to carefully review each project before bidding, and I only accept projects that are a good match for my skills to ensure that you receive outstanding professional service. An experienced professional who is ready and able to assist with your projects so that you can focus on generating revenue. Please reach out to me, to discuss how we can work together to free up your time and help you achieve your goals. HIGHLIGHTED SKILLS - Project Management - Strategic Marketing - Brand Creation & Management - Problem Solving - Business Development - Internet Marketing - Team Building & Management - Marketing Campaigns - Administrative Support - Creation of Excel Spreadsheets, PowerPoint, Microsoft Word - Managing listings on eBay and Amazon SERVICES OFFERED - Virtual Assistant - Customer Service - Executive Support - Project and Virtual Team Management - Brand Creation & Management - oDesk Recruiter / Hiring Manager  less

    zendesk technical-support email-technical-support email-handling data-entry computer-networking customer-support data-warehousing technical-writing internet-research linux-system-administration ssl sql technical-analysis customer-service 00 more less
    • $6.67 HOURLY RATE
    • 4.9
    • 2327 HOURS
    • KENYA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Ultimate "Go-To" - CSR/VA/Recruiter/Proj&Team Manager/Data Analyst

    Having spent the last 7 years working in Customer Service industry, I have had such opportunity to hone my skills in the areas in which I am at my best and improve in areas which needs more work. My core … more

    Having spent the last 7 years working in Customer Service industry, I have had such opportunity to hone my skills in the areas in which I am at my best and improve in areas which needs more work. My core competency lies in providing reliable service with high integrity, honesty and justice. I simply uphold that being good at what u do and loving what you do works hand in hand to produce a very satisfying result. My main objective is to be able to find a job where I can utilize my skills and maximize my potential in the fields of Customer Support, Project Management, Underwriting, Finance, Administrative Support, and Business Services such as Recruitment. I have been working from home since 2009 and overtime, I have developed into a reliable staff. Client satisfaction and career growth is what motivates me to always be at my best in anything I do. What I can offer: Technical support from VOIP to VPN setup/connections Customer support with fluency in platforms such as Zendesk, Velaro chat client, Salesforce, Limelight CRM, Outlook and the rest of the Microsoft office system. (all channels: emails, live chat, phone) Virtual Assistance/Personal Assistance Recruitment Assistance Data Entry/Document Processing Order Processing Phone-based support Blog and Social Media Management Work Capability: Desktop running in Quad-core processor with 4 GB RAM and Windows 8 Laptop running in Core i3 3rd Gen with 4GB, Windows 8 and Office 2013 suite High-grade headset(logitech) DSL internet of upto 3Mbps (speedtest result: http://www.speedtest.net/result/--.png) 2 Back-Up Plug-IT broadband Interenet: a) 3G/HSDPA with speed of up to 7Mbps b) LTE with speed up to 42Mbps Dedicated Home Office Space with standby generator in case of power-outage. My rate varies depending on the job and always open to negotiate. My work hours are flexible to meet your needs and would love to discuss should my professional profile fits what you're looking for.  less

    customer-service technical-support market-research internet-research customer-support project-management magento salesforce-app-development call-handling live-chat-software email-technical-support underwriting email-marketing microsoft-outlook-development microsoft-excel microsoft-word zendesk call-center-management recruiting 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 7915 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 11 TESTS
    ASSOCIATED WITH:
  • Database & Sys Admin, ICT Project Manager, Technical Writer

    Dickson Kimani is an accomplished, multi-faceted ICT professional. First off, he is a project manager who has overseen several software development initiatives, both for new applications as well as enhancements to existing systems. He is an ardent proponent of the … more

    Dickson Kimani is an accomplished, multi-faceted ICT professional. First off, he is a project manager who has overseen several software development initiatives, both for new applications as well as enhancements to existing systems. He is an ardent proponent of the Agile methodology, specifically Scrum. He has managed teams ranging in size from 2 to 15 people. He has also been a Systems and Database administrator since 2003, and a senior systems admin since 2009. He has managed a team of 7 providing mission-critical IT services to a busy financial-services organization. This includes Oracle & SQL Server database administration, Windows & Linux server admin, and LAN & WAN setp and maintenance. And he has set up a Disaster Recovery plan for the same organization. He is certified as both an Oracle and Microsoft DBA, in addition to ITIL certificaion for ICT service and project management. Finally, he is an excellent technical writer. He has authored several articles and whitepapers on ICT, especially in the areas of database & systems administration and cloud computing. He also uses his tech-writing and communication skills to better communicate with his clients as a project manager and systems administrator.  less

    database-administration database-management oracle-database project-management sql business-analysis technical-writing agile-software-development windows-administration microsoft-excel proofreading erp amazon-web-services stakeholder-management supervisory-skills scrum atlassian-jira atlassian-confluence zendesk t-sql technical-analysis tortoise-svn git database-design oracle-performance-tuning performance-tuning amazon-ec2 testcomplete microsoft-sql-server-administration 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 1289 HOURS
    • KENYA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 9 TESTS
  • Executive Assistant, Customer Service, Zendesk, Salesforce, Data Entry

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •HR management •Telephone reception •Computerized processes •Accounting •Data Entry Responsibilities include but not limited to:  Answer calls and … more

    Bringing 6+ years of Office Administration, Business, Medical and Sales experience as follows: •General administrative and clerical support •Customer service/Client relation •HR management •Telephone reception •Computerized processes •Accounting •Data Entry Responsibilities include but not limited to:  Answer calls and respond to moderately complex inquiries from employees, management, or external sources  Receive, sort, distribute, open and screen incoming email and mail  Access documentation and maintain data by using business enterprise systems  Enter and manipulate data on database, spreadsheet, or file management programs, analyse data  Monitor the marketing and sales department Draft and type non-routine memos, letters, documents and various reports  Computer literate, adaptable, organized, team player, punctuality, ability to work hard, excellent verbal and written communication Skills: Proficiency in Ms Windows; MsOffice; Acrobat Reader; AutoCAD, Zendesk, SalesForce, GoogleDocs, Dropbox, ConstantContact, Wordpress Languages: English (Fluent), Polish (Fluent), German (Advanced) Additional references: http://www.ifreelance.com/provider/reviews.aspx?providerid=129075  less

    data-entry administrative-support recruiting database-administration phone-support clerical-skills order-processing order-entry customer-service helpdesk-support customer-support technical-support email-handling email-technical-support transcription data-analysis autodesk adobe-acrobat wordpress google-docs zendesk salesforce-app-development volusion magento skype german polish human-resource-management translation-polish-english translation-english-polish email-marketing 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 1019 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 20 TESTS
  • Experienced Bookkeeper | Accounting | Email and Chat Support | VA

    To be able to put value on the client's business needs through my professional competencies and dedicated service. Experienced working as an accounting staff and as a Health Insurance Claims Processor from Financial and BPO industries, respectively. These experiences … more

    To be able to put value on the client's business needs through my professional competencies and dedicated service. Experienced working as an accounting staff and as a Health Insurance Claims Processor from Financial and BPO industries, respectively. These experiences equipped me with polished skillset and new learnings that will always make me ready to render higher degree of service in a demanding and competitive real-world business arena. I am a passionate and driven individual who is keen to details, a fast learner, with good work ethics and can work beating deadlines without compromising quality service.  less

    bookkeeping accounting data-analysis microsoft-powerpoint data-entry pdf-conversion email-handling email-technical-support helpdesk-support bank-reconciliation report-writing internal-auditing internet-research virtual-assistant processing fact-checking calendar-management inventory-management language-filipino-visayan-dialect cost-accounting teamviewer complaint-management customer-service microsoft-onenote adobe-acrobat chat-support zoho-crm buildium google-docs active-listening translation zendesk xero 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 4163 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 21 TESTS
  • Accounting Clerk/Tier 1 Technical Support/Administative Assistant

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk … more

    Dedicated, conscientious, professional with a range of business skills I can bring to your organization. For the last few years I've been a Technical Support Representative for multiple software products working with customers to solve issues reported on ZenDesk . I also have Accounting experience and skills from previous positions as Accounts Payable Clerk and Assistant to the Head Accountant. Other strengths include problem solving, efficiency, and tenacity.  less

    technical-support customer-support zendesk microsoft-excel microsoft-word accounting 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 6747 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
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