Freelance Customer Service & Support Specialists

Showing 2,548 freelancers

Freelance Customer Service & Support Specialists

Showing 2,548 freelancers

  • Top 10 percent oDesk Freelancer and effective social media manager.

    I have over 10 years of professional experience in public relations, print project management, journalism and editorial consulting and have worked at some of the top media, publishing and nonprofit companies in the United States. Additionally, over the past three … more

    I have over 10 years of professional experience in public relations, print project management, journalism and editorial consulting and have worked at some of the top media, publishing and nonprofit companies in the United States. Additionally, over the past three years I have become well-versed in social media management by creating a literary blog (with over 10,000 page views), maintaining and growing several social media (1500+ followers on Twitter) sites as well as managing my communities by delivering engaging content, networking with fans and followers and making lasting connections. Social media competencies: • Blogger • WordPress • TypePad • Six Apart • LinkedIn • Facebook • Twitter • YouTube • Google+ • StumbleUpon • Tumblr • Pinterest • Google and related tools (Analytics, etc.) I am currently interested in social media, public relations and editorial projects.  less

    social-media-marketing content-writing journalism-writing microsoft-powerpoint fundraising public-relations public-speaking microsoft-word typepad google-analytics-api pinterest-marketing web-content-management online-community-management microsoft-excel microsoft-publisher basecamp adobe-indesign microsoft-outlook-development 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 1284 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 9 TESTS
  • Creative Writer- Fact/Fiction/SEO

    Over the past several years I have gained practical and professional experience in different areas of the business and creative world. I've worked extensively with writing and editing however, I am also proficient with computer basics and I excel … more

    Over the past several years I have gained practical and professional experience in different areas of the business and creative world. I've worked extensively with writing and editing however, I am also proficient with computer basics and I excel in client relations. I would like to continue to utilize my versatile skills while expanding my knowledge and increasing my writing abilities.  less

    creative-writing social-media-marketing seo basic 00 more less
    • $17.78 HOURLY RATE
    • 5.0
    • 2498 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 14 TESTS
  • GWT, Java, J2EE, JSP, Servlets,XML, JSF,Hibernate,PHP,Mysql

    I have more then 8 years experience in Java using GWT, Birt reporting Struts, J2EE, EJB, Design Patterns, JSP, Servlets, XSL, XML, UML, JDBC, and PL/SQL,JSF and Hibernate,PHP,MysqlHave very strong skills in the design, development, coding … more

    I have more then 8 years experience in Java using GWT, Birt reporting Struts, J2EE, EJB, Design Patterns, JSP, Servlets, XSL, XML, UML, JDBC, and PL/SQL,JSF and Hibernate,PHP,MysqlHave very strong skills in the design, development, coding and implementation of software with a sharp learning curve that can be used for any new functional area in any position of the project team.Tools: Rational Rose Professional , VSS,Visio 2003,Eclipse3.1,Enterprise Architect,dreamweaverRDBMS: Oracle9i, MS SQL Server 2005 and mysql EDUCATION:Master of Computer Applications. Bachelor of Science.  less

    java jsp javascript j2ee jboss apache-tomcat jsf hibernate xml sql html 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 11609 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • Expert Telemarketer,Live Chat Support,Data Entry and Project Manager

    Over the last 7 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US/Canadian Clients). I have an experience in Telemarketing, Lead Generation, Appointment Setting and Management Position. • With knowledge … more

    Over the last 7 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US/Canadian Clients). I have an experience in Telemarketing, Lead Generation, Appointment Setting and Management Position. • With knowledge in Basic and Advance Selling Techniques. • Excellent communication skills. • Can work under minimum supervision. • Results-oriented customer service professional. • Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. • Strong rapport with personnel, customers, and associates based on knowledge, professionalism and integrity.  less

    appointment-setting lead-generation telemarketing telephone-skills microsoft-excel internet-surveys microsoft-word data-entry 00 more less
    • $17.78 HOURLY RATE
    • 5.0
    • 5444 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
  • Professional Administrator/Recruitment Consultant/Marketer/CRM's

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness … more

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness, Appraisal Training and Management of Change as an example. Proficient in a number of CRM packages, such as SUGAR, CATS, ZOHO, SHAREPOINT, SALES-FORCE and 37 SIGNALS and many on-line Timekeeping tools, SEO Optimization, Internet Sales and Marketing and many others. Can use various packages for the production of leaflets, business cards and other marketing material.  less

    customer-service sales recruiting project-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 5987 HOURS
    • SPAIN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Admin Assistant

    I am looking for part time or full time work that will enable me to use the many skills that I have gained over the years. I am proficient in a variety of computer software programs as well as in … more

    I am looking for part time or full time work that will enable me to use the many skills that I have gained over the years. I am proficient in a variety of computer software programs as well as in data entry. I am experienced in handling general office duties and answering phones cordially and courteously. I have experience in online research, MS Office, transcription and most all administration tasks and am able to work both on a team as well as independently. I have a professional, yet friendly, demeanor and I am a reliable, dedicated , and extremely hard-working employee.  less

    data-entry internet-research administrative-support customer-service virtual-assistant customer-support phone-support 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 1716 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Skilled Writer, Project and Account Manager

    Experienced writer and project manager with substantial hours logged in business administration, project management, content development, copy writing/editing, SOP development, processing, QAC, web research, VA duties, data entry, email management and client support. Superb multi-tasking capabilities and a knack … more

    Experienced writer and project manager with substantial hours logged in business administration, project management, content development, copy writing/editing, SOP development, processing, QAC, web research, VA duties, data entry, email management and client support. Superb multi-tasking capabilities and a knack for being grace under pressure. I am also well versed in travel, food/nutrition, childcare, holistic healing and more. I'd like to work on small projects in those areas simply because I enjoy writing and have a lot to offer. I lived in South America for almost 3 years, working online and created an excellent reputation for myself on oDesk being in the top 5% of candidates. I am currently based in California, USA and am committed to a part time position. I do have time for another part time position so please contact me for a full resume.  less

    • $55.56 HOURLY RATE
    • 5.0
    • 4924 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Professional HR/Recruiter, Real Estate Expert , Admin/Bus.Dev.

    To work for a progressive organization offering a challenging opportunity where I can utilize my education and professional experiences to develop growth oriented career adding to the profitability of a company. To work hard and give the best from the … more

    To work for a progressive organization offering a challenging opportunity where I can utilize my education and professional experiences to develop growth oriented career adding to the profitability of a company. To work hard and give the best from the utmost skill I possess and dedicate myself to the company and its need. "No matter what qualification's we have, no matter how good we are, always remember how important TEAM WORK is. Without that team behind us, we have nothing."  less

    recruiting business-development virtual-assistant proofreading editing blog-writing sales customer-service data-entry email-handling chat-support lead-generation market-research telemarketing seo 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 9477 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • Netsuite Certified Accountant, Quickbooks, MYOB, Tax Specialist

    You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines, all my clients are from USA, Canada, Australia, and Great … more

    You grow the business, while I support you with dedication, integrity, excellence and confidentiality. In this new era where everything is online, although my office location is in the Philippines, all my clients are from USA, Canada, Australia, and Great Britain. I have been in the Outsourcing Industry for more than 4 years and have built the reputation as an Industry Leader. Despite being in the Top List of Freelancers, I continue to personally serve all my clients. Unlike the rest, I personally do all the work. I believe that clients hire me because of my expertise. I do not believe in passing the work to another freelancer. This is the reason why all my clients are satisfied with my work. Being an International Certified Public Accountant who focuses on clients using Netsuite and Quickbooks, I have served almost all types of business all over the world, to include trading, manufacturing, retailing and service. For the past 9 years in Accounting & Audit Practice, I have gained excellence in the field of systems, control and analysis. My experience and full background in Audit structured my capability in analytics, problem solving and critical thinking. My expertise is greatly focused on Netsuite and Quickbooks. I have been using these for at least 4 years now. However, I also have full expertise in using Xero, MYOB, Accounts IQ, Peachtree, Microsoft Money, SAP, and Oracle. In handling activities, dedication, integrity, excellence and confidentiality are inherent elements in my work. Having a degree in Business Law and Taxation as well as Civil and International law, I provide business-related legal advice useful your company 24/7 as a value added service. In addition to Accounting and Taxation, my services are also demanded for Financial Planning and Analysis. In my effort to be an asset of my client, I ensure that I communicate and explain the financial results of the company. This will ensure that accounting data will not be merely for taxation purposes, but most importantly, to aide my client in decision making and advancement of the business. I work side by side with CEOs and Presidents of companies in my client list through stable online communication using Skype, Teamviewer, Gotomeeting, or Logmein, whichever suits them best. Reports are constantly shared and updated via Dropbox, Box, Google Drive or through emails. While my bosses grow the company, I provide on-time and reliable financial accounting reports and advice to guarantee the soundness of any critical decisions made, all in the name of strong dedication and loyalty to my clients.  less

    bookkeeping accounting intuit-quickbooks accounts-payable-management accounts-receivable-management microsoft-powerpoint 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 8343 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Zendesk Expert

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am … more

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionalities by being able to fully understand all aspects of Zendesk of what it can and it can't do. My core competency is ingenuity and creativity in terms of finding ways to make things work out for the client, hard working and fluent in communication.  less

    data-entry technical-support project-management customer-support administrative-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 8094 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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