Phone Support Consultants & Professionals

Showing 11,451 freelancers

Phone Support Consultants & Professionals

Showing 11,451 freelancers

  • Customer Service/Phone support/ Marketing Online/ Data entry

    I am an experienced Customer Service / Sales Representative who has worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio … more

    I am an experienced Customer Service / Sales Representative who has worked almost three years in the call center industry (BPO) here in the Philippines for US' top satellite radio (SXM) as client, handling account inquiries like; billing, and up-selling radio hardware as well as subscriptions. Through it, I have already developed a sense of being able to work both under pressure as well as with minimal supervision. Flexibility in terms of familiarity with the different timezones in the US and noting how to adjust with our time here in the Philippines is a major factor. Not to mention the ability to quickly learn and absorb new processes to accomplish tasks assigned to me. This is evident with the number of projects I have already accomplished here in oDesk; be it virtual assistant, finishing some paper works, booking,shopping online and even reservations as well as setting appointments. Let me know if you would need a competitive staff like me to work on your team.  less

    email-handling phone-support customer-service customer-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 1145 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • document design

    I will not worked outside of Odesk I understand the importance of accuracy, speed and the strategies of building a successful profitable business. I have a very passionate, committed attitude combined with a honest and simple approach for providing my … more

    I will not worked outside of Odesk I understand the importance of accuracy, speed and the strategies of building a successful profitable business. I have a very passionate, committed attitude combined with a honest and simple approach for providing my customers with goods and services while giving great customer service and making a profit. By blending effective strategies with experience and instincts, I will create the best titles for your auctions and select the best categories to optimize visibility thereby promoting healthy sales. Qualifications: I am honest, hard working, fast and accurate.I balance my time and work flow effectively. I take direction well and communicate effectively.  less

    • $15.56 HOURLY RATE
    • 5.0
    • 10 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Reports Specialist

    I have been a Reports Specialist for more than 5 years and have been able to prove to our stakeholders that my reports were not just merely reports for them to read but for them to learn by providing my … more

    I have been a Reports Specialist for more than 5 years and have been able to prove to our stakeholders that my reports were not just merely reports for them to read but for them to learn by providing my analysis to them as well. I made it a point that every report will at least provide a big impact for them to look for a solution to a problem, if any. With these being said, I am seeking for chances on creating such valuable reports for you and/or any of your businesses.  less

    microsoft-excel microsoft-word english-tutoring 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 66 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Ms.

    I graduated in St. Paul University in Manila with a degree in Bachelor of Science in Psychology. I worked as a Human Resources Assistant for a few months. I was assigned in timekeeping and employee benefits. I consider myself as … more

    I graduated in St. Paul University in Manila with a degree in Bachelor of Science in Psychology. I worked as a Human Resources Assistant for a few months. I was assigned in timekeeping and employee benefits. I consider myself as a billing expert since I worked for Convergys Phils for almost 6 years as a customer service specialist for customer care and billing. We handled different telecommunications service providers such as Nextel, Sprint, AT&T, Optus and Orange. I was also promoted as a Senior Specialist for Sprint. I was part of a team who handled escalated calls. Aside from that, I am also in charge of updating our site's performance in terms of surveys and resolution. I can say that I have an enduring patience to handle difficult calls & irate customers. I transcribed medical recordings way back in college. I am also interested in data entry and admin work.  less

    data-entry internet-research data-encoding customer-service microsoft-excel 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 745 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Mr. Sanyaka Whyte

    Hi there i'm just only age 21 and already have alot of experience in various different fields, well basically i have knowledge about slot machines, (WMS, IGT and Atronics), Also in the field of Information Technology where i normally … more

    Hi there i'm just only age 21 and already have alot of experience in various different fields, well basically i have knowledge about slot machines, (WMS, IGT and Atronics), Also in the field of Information Technology where i normally deal with Networking, Systems Support and Website Designing as well... I also have experience in the call center industry where i took phone call for "Comcast"...  less

    • $11.11 HOURLY RATE
    • 4.1
    • 652 HOURS
    • SAINT KITTS AND NEVIS
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • EFFICIENT INDIVIDUAL WITH BACKGROUND IN CS, TECH AND E- COMMERCE

    A professional, hardworking and result- oriented individual with 8 years of experience in the Business Process Outsourcing industry. Outstanding track record in handling both inbound and outbound transactions for B2C, B2B, Technical, Lead Generation Accounts and E- Commerce both as … more

    A professional, hardworking and result- oriented individual with 8 years of experience in the Business Process Outsourcing industry. Outstanding track record in handling both inbound and outbound transactions for B2C, B2B, Technical, Lead Generation Accounts and E- Commerce both as an agent and a Team Manager. Knowledgeable in MS Office Applications- PowerPoint, Word and Excel. Effective in doing internet research and applications. Very flexible, easily adapts to different types of environment, reliable and works with minimal supervision. A person who is open to engaging into any kind of job that would fit my qualifications and a guarantee is given that you will receive very desirable and high- quality results.  less

    customer-service account-management outbound-sales 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 73 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Subject Matter Expert

    I am a hard working individual who is interested in expanding my professional horizons by seeking new challenges in working at home and be an independent contractor; I know how to supervise and evaluates personnel, provides feedback, mentors and motivates … more

    I am a hard working individual who is interested in expanding my professional horizons by seeking new challenges in working at home and be an independent contractor; I know how to supervise and evaluates personnel, provides feedback, mentors and motivates employees to provide excellent customer service, while improving call quality and performance metrics. I am a fast learner who is more than willing to take on new challenges. I possess qualities well fit for data entry encoders, customer related services, typing and other sales knowledge.  less

    customer-service 00 more less
    • $6.67 HOURLY RATE
    • 4.9
    • 60 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Customer Service

    As a Customer Service Representative I always do the following : •Provide customers and staff with clear standards and expectations •Ensure all customer contact reaches an appropriate conclusion •Minimise incidences of repeat contact •Seek to provide a seamless service for customers … more

    As a Customer Service Representative I always do the following : •Provide customers and staff with clear standards and expectations •Ensure all customer contact reaches an appropriate conclusion •Minimise incidences of repeat contact •Seek to provide a seamless service for customers •Provide equal and easy access to our services at a time, place and channel that meet the needs of residents, businesses and other stakeholders •Cater for customers needs irrespective of age, gender, physical or financial ability, ethnic origin, race, religion or geographical location •Provide a prompt, courteous and knowledgeable response to all customer enquiries. •Equip our staff to provide customers with an excellent standard of service •Enable our customers to provide feedback easily, through complaints, customer surveys, etc •Use customer compliments, comments and complaints to drive improvements to service •Improve the speed, quality and consistency of response to enquiries by having our information in a format that can be easily accessed •Integrate customer care into mainstream service provision •Continually increase the level of resources going into front line services  less

    data-encoding data-entry customer-service email-technical-support chat-support internet-research internet-surveys customer-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 187 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Administrative Assistant

    Interested in long-term and short-term online poisitons. Formally worked for a city schools system as an adminstrative assistant and human resources. Skills include: Excellent organizational skills Multi-tasking Microsoft Office  Word  Excel  PowerPoint Strong customer relation skills Employee Relations Computer proficiency … more

    Interested in long-term and short-term online poisitons. Formally worked for a city schools system as an adminstrative assistant and human resources. Skills include: Excellent organizational skills Multi-tasking Microsoft Office  Word  Excel  PowerPoint Strong customer relation skills Employee Relations Computer proficiency Answering phones Ability to work in a fast pace environment Filing Scheduling Staff Recruitment Job Posting Interviews I will be dedicated to your project and work to make sure it is what you ask for. I am reliable, responsible and love what I do!  less

    administrative-support clerical-skills microsoft-excel microsoft-word microsoft-powerpoint data-entry seo forum-posting 00 more less
    • $7.78 HOURLY RATE
    • 4.4
    • 47 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Marie P.

    I want to find a hombased job so that i will have more time with my family at home. I've worked in a call center for almost 5yrs, dealing with billing, chasing orders, customer inquiries, troubleshooting with my job … more

    I want to find a hombased job so that i will have more time with my family at home. I've worked in a call center for almost 5yrs, dealing with billing, chasing orders, customer inquiries, troubleshooting with my job now. I get to work with a team & able to balance my metrics well with QA, Average handle time of call, first call resolutions, transfer rates & adherence to measure how reliable i am at work.  less

    email-technical-support data-entry technical-support sales-management outbound-sales customer-service customer-support 00 more less
    • $3.33 HOURLY RATE
    • 4.8
    • 15 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
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