Phone Support Consultants & Professionals

Showing 6,531 freelancers

Phone Support Consultants & Professionals

Showing 6,531 freelancers

  • customer support specialist

    As I have been in the Industry of BPO's and Call centers for over 10+ years and I would like to use the knowledge to the maximum. I have very good knowledge in computers and have ability to fix … more

    As I have been in the Industry of BPO's and Call centers for over 10+ years and I would like to use the knowledge to the maximum. I have very good knowledge in computers and have ability to fix the problem myself. I also certified for the Communication and Computer skill from AOL.  less

    customer-service 00 more less
    • $8.89 HOURLY RATE
    • 4.9
    • 19 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Customer Service, Tech Support, Sales and Marketing

    During the last 15 years, I have gain customer service, management, trouble resolution and project management skills. I am looking for various opportunities that allow me to maintain my proficiency as well as develop new talents. I love to learn … more

    During the last 15 years, I have gain customer service, management, trouble resolution and project management skills. I am looking for various opportunities that allow me to maintain my proficiency as well as develop new talents. I love to learn, be challenged and contribute to the success of the team or organization. I also have many years of experience in using Excel, PowerPoint, Word, Internet research and writing.  less

    microsoft-excel microsoft-word microsoft-access data-analysis 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 104 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 11 TESTS
  • IT professional (MCP) with 15 years of experience

    I provide high quality services in following areas Administration and solution architecture: - MS Windows Server 2003 - MS Windows Server 2008 / 2008 R2 - MS Windows Server 2012 - MS Windows 8 - MS Windows 7 - MS Windows XP - Active Directory - MS Exchange Server … more

    I provide high quality services in following areas Administration and solution architecture: - MS Windows Server 2003 - MS Windows Server 2008 / 2008 R2 - MS Windows Server 2012 - MS Windows 8 - MS Windows 7 - MS Windows XP - Active Directory - MS Exchange Server 2003 - MS Exchange Server 2007 - MS Exchange Server 2010 - MS Exchange Server 2013 - Office365 - Hyper-V - VMWare - Citrix - Network services (DNS, DHCP, Remote Access, NAP, etc.) - Network inventory and monitoring - Security auditing - Application and desktop virtualization - Server virtualization - Server and application monitoring Documentation: - IT policies (for end users, security policies, cross-departmental policies, etc) - Create Step-by-Step guides - Create video-tutorials - Create manuals for various SW products - Translation EN->RO, proof reading  less

    windows-administration microsoft-exchange-server virtualization 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 39 HOURS
    • ROMANIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
    GROUPS:
  • Customer Service Data Input Creativity Specialist

    For the last 30 years, I have performed and recorded both vocally and with guitars (electric and acoustic) in studios and venues from 20 to 2000 people. For the last 20 years, I have also been in Transportation management and … more

    For the last 30 years, I have performed and recorded both vocally and with guitars (electric and acoustic) in studios and venues from 20 to 2000 people. For the last 20 years, I have also been in Transportation management and logistics, ranging from ground bus and trucking to US Federal Airport Security. I have designed supervisory training courses and created data worksheets to compile information for government and private sector interests, working with Microsoft Word, Excel, Powerpoint from Windows ME through XP and Office 97 to 2007. My skill set ranges from general office to creative speaking and musical projects.  less

    microsoft-excel creative-writing 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1732 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Customer Support, Tech Support, Data Entry & Accounting Professional

    I am a Customer support, Book-keeping, Accounting, Administrative & Data Entry executive having over 17 years experience in related fields and have developed indepth knowledge in the following areas, and seek opportunities in related online work:- 1. OS - Windows 95, 97 … more

    I am a Customer support, Book-keeping, Accounting, Administrative & Data Entry executive having over 17 years experience in related fields and have developed indepth knowledge in the following areas, and seek opportunities in related online work:- 1. OS - Windows 95, 97, 98, 2000, XP, Vista, 7, 8. 2. Applications :- MS Office 2000, 2003 & 2007 (includes indepth knowledge of MS word, MS Excel, MS Powerpoint & MS Access), Internet Explorer, Mozilla Firefox, Chrome, Outlook Express, MS - Outlook, Adobe Photoshop, 3. Have thorough knowledge on Tally (One of the most Popular and leading Accounting Software used by Millions of customers for their day to day accounting & book-keeping requirements) since its initial version to the current version i.e 9.2 4. Have finalized the accounts for income tax filing from 1998 to 2009 & sales tax assesments from 2001 to date. 5. Proficient in the following languages:- I. International Languages:- (a) English - Written, verbal and reading abilities (Fluent) II. Indian Languages:- (b) Hindi - Written, Verbal and reading abilities (Fluent) (c) Tamil :- Verbal (Excellent) and reading abilities (Good) (d) Malayalam:- Verbal (Excellent)and reading abilities (Good) 6. Also I am handling the overall administration for several firms over various periods, thereby having good exposure to different business and product lines, correspondence, etiquettes, interpersonal skills, customer support, HR functions, purchase & stores, Export & Import, data entry, procedures, laws and have developed a good grasp over the same. 7. Have high speed typing skills with very high accuracy. 8. Have experience in customer support industry (Call Center) catering to International Clients.  less

    technical-support customer-support customer-service email-technical-support chat-support accounting bookkeeping computer-maintenance computer-repair microsoft-word microsoft-excel microsoft-powerpoint windows-xp-administration google-adsense google-docs google-spreadsheet google-analytics microsoft-outlook-development microsoft-access accounts-payable-management accounts-receivable-management email-handling data-entry mysql php joomla wordpress website-development cpanel order-processing order-entry whm whmcs 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6152 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 15 TESTS
  • Administrative Support/High Speed Typing Skills/Research/Data Entry

    *To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for. *To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used. *To secure employment utilising my experience and people skills.

    microsoft-excel microsoft-word administrative-support data-entry transcription 00 more less
    • $3.67 HOURLY RATE
    • 4.8
    • 1936 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Technical Support and Customer Service, Sales, Data Entry/web/blogger

    In my 3 years of being a Technical Support Representative, I have gained doing installations, troubleshooting and basic maintenance on desktop computers, both with hardware and software. I learned how to ask detailed questions to help determine the problem and … more

    In my 3 years of being a Technical Support Representative, I have gained doing installations, troubleshooting and basic maintenance on desktop computers, both with hardware and software. I learned how to ask detailed questions to help determine the problem and find a solution within a reasonable amount of time. I have experience researching products to discover the best solutions and to provide answers to any questions presented by customers. One of my skills is being able to talk to individuals without technical knowledge in such a way that they can easily grasp what is happening and how we can fix it. Moreover, include having the ability to maintain existing hardware, install new programs when needed, provide IT support and I have strong analytical and technical skills. I’m self motivated, can work alone or as a team efficiently and would appreciate the chance to share my knowledge and expertise. I am polite, courteous, professional, assertive and HONEST. I am confident with my communication skills. I am willing to learn or have trainings in new things to make a very satisfied client/ customer. My exceptional communication skills allow me to communicate with customers over the phone with ease. I can determine which techniques to use when troubleshooting to find a solution as quickly as possible based on the customer’s description of the problem. I plan to improve my skills as technology advances by searching over the net and reading books related to technology. This will ensure I have the knowledge to continue using support tools efficiently and maintain the ability to provide excellent customer service. I thank you for taking your time. I am looking forward applying these skills and render my service to your firm.  less

    technical-support microsoft-word microsoft-excel copywriting medical-transcription nursing data-entry 00 more less
    • $4.44 HOURLY RATE
    • 4.3
    • 63 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Expert Administrative and Desktop Support; Excellent Online Trainer

    I have demonstrated a high degree of responsibility, creativity and enthusiasm in the project tasks I have undertaken. I am confident I will make a significant contribution to your projects now, and an increasingly important one with future projects. * 30 … more

    I have demonstrated a high degree of responsibility, creativity and enthusiasm in the project tasks I have undertaken. I am confident I will make a significant contribution to your projects now, and an increasingly important one with future projects. * 30 years experience providing executive support, and project coordination for various staff levels * Excellent oral and written communication skills; very strong training and organizational skills * 9 years experience designing and implementing technical training programs for diverse cultures * Ability to write policies, procedures and training materials according to established guidelines * Demonstrated ability to independently learn software applications and deliver online training * Software Applications: Microsoft Office, SAP, SoftPro, multiple proprietary software applications * Technical Training Delivered: Microsoft Office, Lotus Suites, Escrow, Mortgage Loan Processing, Human Resources, Executive Support, Proprietary Applications, Resume and Document Management * Diverse Professional Background: Human Resources, Executive Support, Software Desktop Support, Customer Service, Escrow, Mortgage Loan Processing, Technical Training, Contract Administration, Retail and Lead Generation I look forward to hearing from you and discussing how my professional background may be consistent with the needs of your project(s).  less

    administrative-support 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 150 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • PROFESIONAL DATA ENTRIEST/EXCEL DATA BASE BUILDER-RESEARCHER +++

    My goal is to assist you in making your company even more profitable than what it already is by offering you my experienced skills. Excellent Internet Research Abilities, if it is out there i will find it 4 U. Working … more

    My goal is to assist you in making your company even more profitable than what it already is by offering you my experienced skills. Excellent Internet Research Abilities, if it is out there i will find it 4 U. Working Hours 50+PW, Fast Learner, Loyal, Confidential, Dedicated to producing quality work at all times at all stages of all Assignments. SEE for YOURSELF. Put my experience to work 4 U. Data EntryExcel Spreadsheets + Data Base CreationCopy Paste with Excellent Attn to detail and eradication of double entriesWordpress postingExcellent Call Center Experience as a ManagerLinkeDin operatorOrder Processing Back LinkingTypingEmail HandlingTranslation Greek to English and English to GreekInterpreter Greek to English and English to GreekCRMTranscription  less

    • $5.56 HOURLY RATE
    • 4.9
    • 1478 HOURS
    • CYPRUS
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Marketing, Sales, appointment settingand Customer Service

    In my five years experience, I have experienced doing outsourced jobs mainly on call center related assignments in different areas such as in sales, appointment setting, surveys, and customer service. I have catered to both business to consumer and business … more

    In my five years experience, I have experienced doing outsourced jobs mainly on call center related assignments in different areas such as in sales, appointment setting, surveys, and customer service. I have catered to both business to consumer and business to business contacts. I have always met my metrics and even surpass them. I can assure that you will get the value for your money for my services for I always make sure that both ends are happy.  less

    sales customer-service 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 262 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
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