Technical Support Consultants & Professionals

Showing 15,391 freelancers

Technical Support Consultants & Professionals

Showing 15,391 freelancers

  • customer service associates

    Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. Managed a high-volume workload within a deadline-driven environment. . Skill Name … more

    Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. Managed a high-volume workload within a deadline-driven environment. . Skill Name Skill Level Last Used/Experience *Customer Service *Expert *Currently used/ 4 years *Complaint Handling *Expert *Currently used/ 4 years *Data Entry *Expert *Currently used/ 4 years *MS Word, Excel *Intermediate *Currently used/8 years  less

    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service Representative

    I was a Customer Service Representative for 1 year in a sales in bound account. It was a customer oriented sales approach. I answer calls of customers interested in purchasing services or products, build confidence to products/services being offered … more

    I was a Customer Service Representative for 1 year in a sales in bound account. It was a customer oriented sales approach. I answer calls of customers interested in purchasing services or products, build confidence to products/services being offered, handle objections, set clear expectations, and find out overall need of customer to find a better resolution. Furthermore, during that time, I was also assisting my lead with coaching my colleagues for updates. Then i applied for Quality Assurance Analyst from the same account, and here I monitor the quality of calls and processes, coach the agents and submit reports for quality skills improvement. Also, I check for hits and misses in processes and communicates feedback and recommendation to clients.  less

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Mr.

    Am a Kenyan gentleman holding a technical diploma in Information Technology, currently am on my final year pursuing a Bsc. in IT at the Maseno University here in Kenya. Am currently employed as an ICT Officer with the County Government … more

    Am a Kenyan gentleman holding a technical diploma in Information Technology, currently am on my final year pursuing a Bsc. in IT at the Maseno University here in Kenya. Am currently employed as an ICT Officer with the County Government of Kisumu. I believe in dedication and minimal supervision while performing any duty. My areas of expartise includes: -Data Entry -Virtual Assistant -Transcription - Networking -Database management -Information Systems Security -Computer Programming (C++, VB, Java, Pascal, HTML, FoxPro)  less

    pdf-conversion transcription computer-maintenance computer-networking database-administration copywriting virtual-assistant google-searching skype data-entry 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • KENYA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Senior Software Engineer with 6.2 yrs of exp in Software development

    Senior Software Engineer with 6.2 years of experience into Software Development with C++ ,C ,VC++ ,Win32 API ,OOPS & MFC are primary skills and VB , C#.Net ,COM ,MS-Access ,SQL & Manual Testing are Secondary Skills. I worked with IBM India … more

    Senior Software Engineer with 6.2 years of experience into Software Development with C++ ,C ,VC++ ,Win32 API ,OOPS & MFC are primary skills and VB , C#.Net ,COM ,MS-Access ,SQL & Manual Testing are Secondary Skills. I worked with IBM India in C++ on Telecom application for 2 years. I have completed My Masters of Computer Science (M.C.S.) from Pune university ,India & having strong experience into application development ,testing ,enhancement & Maintenance.  less

    microsoft-visual-c++ c++ microsoft-visual-studio microsoft-visual-basic sql win32-app-development mfc c microsoft-access manual-testing 00 more less
    • $12.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Oracle,SQL,PL/SQL,D2K,DS,EDW,OBIEE,Scripting,VB,C#,Crystal Reports

    Professional with 10+ years of experience in software development • Strong experience in Oracle database development using PL/SQL including latest implicit BI Analytical Functions and packaged objects. • Experience with implementation of large database systems in Financial Services (Banking) and Healthcare … more

    Professional with 10+ years of experience in software development • Strong experience in Oracle database development using PL/SQL including latest implicit BI Analytical Functions and packaged objects. • Experience with implementation of large database systems in Financial Services (Banking) and Healthcare (Hospital management systems) • Worked on designing/architect Oracle database solutions, programming business logic in PL/SQL, troubleshooting customer issues and performance tuning of existing systems. • Work experience with outsourcing projects, including working onshore at customer sites (Qatar, Canada and Thailand) • Worked as team member on large projects and also as individual contributor on projects. Also had technical lead role on several projects. • Comprehensive problem solving abilities and experience • Eager to learn new technologies and new business domains and be Team facilitator. • Very good verbal and written communications skills • Oracle Certified Professional  less

    database-modeling oracle-database oracle-forms oracle-obiee-plus bash-shell-scripting html oracle-reports microsoft-sql-ssrs c# .net-framework 00 more less
    • $16.67 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 16 TESTS
  • Technical Support, Customer Service, Web Design, Web Programmer

    Skills: Strong interpersonal and communication skills Good command in English, both oral and written Proficient in MS Office Applications VB 6, Macromedia Flash, Adobe Photoshop, Illustrator Basic Networking (LAN) Knowledge in Hosting / Cpanel / Domain / FTP HTML, Dreamweaver, PHP, CSS, MYSQL … more

    Skills: Strong interpersonal and communication skills Good command in English, both oral and written Proficient in MS Office Applications VB 6, Macromedia Flash, Adobe Photoshop, Illustrator Basic Networking (LAN) Knowledge in Hosting / Cpanel / Domain / FTP HTML, Dreamweaver, PHP, CSS, MYSQL, JQUERY Joomla, Zencart, Wordpress PC/SW Troubleshooting and Assembly Technical Support for HP Printer Technical Support for Microsoft Windows (Xp, Vista,7) Technical Support for MS Office (Word,Excel,PPT,Outlook)  less

    technical-support web-design website-development 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Technical Supprot / Help Desk / Remote Support Specialist

    Over three years professional experience, and numerous more years personal experience, in troubleshooting computer and network issues at both software and hardware level. Installed and setup complete home networks, including modem, gateway, switch, and access points. Diagnosed and repaired numerous … more

    Over three years professional experience, and numerous more years personal experience, in troubleshooting computer and network issues at both software and hardware level. Installed and setup complete home networks, including modem, gateway, switch, and access points. Diagnosed and repaired numerous computers and devices, particularly laptops, including, but not limited to, soldering new power jacks onto boards. I'm looking for new opportunities and challenges to put my skills to the test.  less

    computer-assembly computer-repair computer-networking computer-maintenance virus-removal phone-support telephone-skills open-office 00 more less
    • $20.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Front Line Agent

    I have been working in a Business Process Outsourcing Industry for more than 4 years now. I have been mostly with Technical Support Team for internet service provider and accounting software which cover sales too. I was a Technical Support … more

    I have been working in a Business Process Outsourcing Industry for more than 4 years now. I have been mostly with Technical Support Team for internet service provider and accounting software which cover sales too. I was a Technical Support Representative for printers wherein my support covered installation of the printer driver over usb/wireless connection. I also handled hardware and software related printer issues. We also have sales coverage where we offer for a printer upgrade and warranty extensions. I was also a Sales Representative that offers loans. I worked with Cash Flow Investment Partners that offers loans for pensioners, small businesses, retirees and employees. I know that my communication handling skills have much improved over the years so I am much more than interested to be a part of your business.  less

    english-tutoring open-office microsoft-word microsoft-excel microsoft-powerpoint active-listening 00 more less
    • $3.89 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Experienced Technical Support Representative under AT&T UVERSE

    I worked for a technical support account under AT&T UVERSE. Since I have excellent writing and communicating skills, I provided them their needs with ease and even went the extra mile. I am currently seeking a challenging career focused … more

    I worked for a technical support account under AT&T UVERSE. Since I have excellent writing and communicating skills, I provided them their needs with ease and even went the extra mile. I am currently seeking a challenging career focused on strategy and execution of service and support. Actually, anything that is under writing and customer relations, I am flexible and adaptable. I am confident that it is in my skill to enhance a company's profitability.  less

    technical-support teaching-english english-tutoring sales outbound-sales internet-research medical-transcription 00 more less
    • $4.44 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Expert in SQL Server Database and BI Analysis.

    More than seven years of experience in analysis, design, development and deployment of various client/server, Web Applications and Windows Applications. Experience in Informatica Power Center for developing ETL processes for large-scale data warehouses Experience in Database Development in SQL … more

    More than seven years of experience in analysis, design, development and deployment of various client/server, Web Applications and Windows Applications. Experience in Informatica Power Center for developing ETL processes for large-scale data warehouses Experience in Database Development in SQL Server and ORACLE. Experience in SQL Server Integration Services (SSIS) and Data Transformation Services (DTS) for Data migration/Integrationprojects. Experience in performance tuning and designing database tables and stored procedures in SQL Server 2000/2005/2008. Experience Linux, Windows Vista/XP/2000/NT/98 environment. Strong business analysis skills including in In-depth knowledge of Software Development Life Cycle, having thorough understanding of various phases like requirements, analysis/design and development. Microsoft Certified IT Professional in Database Development SQL Server 2008.  less

    sql statistics informatica ssis microsoft-sql-server-development data-warehousing microsoft-sql-ssrs microsoft-business-intelligence-studio .net-framework 00 more less
    • $20.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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