Technical Support Consultants & Professionals

Showing 15,459 freelancers

Technical Support Consultants & Professionals

Showing 15,459 freelancers

  • Certified Customer Service and Technical Support Representative

    Since 2007 my career path has been in the Contact Center industry working as a Customer/Technical support representative. I Attended different training and seminars to further understand employee and customer relation. I am confident in handling difficult situations and … more

    Since 2007 my career path has been in the Contact Center industry working as a Customer/Technical support representative. I Attended different training and seminars to further understand employee and customer relation. I am confident in handling difficult situations and escalated issue's. I have experience working with American and Australian business accounts. I am familiar with their cultures and attitude thus making it one of my strong points dealing with Americans and Aussies. I can also manage and support my own team and take on "Supervisor Calls" when an issue needs to be expedite. I want to remain in this field of work because I am confident with my skills, however I am still open to other opportunities such as Marketing, SEO Blogging, Natural Health etc.. I believe I can do great things if i put my mind to it.  less

    • $16.67 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
    ASSOCIATED WITH:
  • Pomoinytskyi, C# .Net developer

    Over 4 years of experience as Developer. I worked on software R&D using C# with .net framework, (WPF, WinFrom, ASP.Net, MVC). I use modern Agile software development practices, with active testing. Produce clear, self-documented code using common practices … more

    Over 4 years of experience as Developer. I worked on software R&D using C# with .net framework, (WPF, WinFrom, ASP.Net, MVC). I use modern Agile software development practices, with active testing. Produce clear, self-documented code using common practices and patters. Have experience with working though full project lifecycle. My responsibilities are communication with customer, requirements analysis, high-level and low-level design, coding, project planning, automated and unit testing and build automation. I have knowledge in different brunches of IT and can choose effective way for achievement. I am working on projects in security domain (public safety) for last 3 years, using modern technologies. Over 4 years I have developed software for computer simulation of physic process in solid bobby on Delphi and C#. I used OpenGL for real-time visualization simulation process and results. Has successfully completed Microsoft IT Academy Course: Windows HPC Server 2008: Managing, Maintaining and Application Development.  less

    .net-framework entity-framework asp.net-mvc wcf c# jquery asp ado delphi opengl 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 5 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Skilled in Image Manipulation, Data Entry and Web Researching

    I aim to obtain a position wherein I can utilize my skills and abilities and at the same time provide additional financial support for my family. I am quite experienced in computer based software (Microsoft Office, Adobe Photoshop, etc.) and … more

    I aim to obtain a position wherein I can utilize my skills and abilities and at the same time provide additional financial support for my family. I am quite experienced in computer based software (Microsoft Office, Adobe Photoshop, etc.) and computer hardware troubleshooting. I am also very resourceful in Web Researching in providing quick and accurate results and can easily comprehend complicated instructions and provide additional ideas for employers. -markj0628@yahoo.com  less

    internet-research image-editing microsoft-excel microsoft-word adobe-photoshop technical-support computer-repair 00 more less
    • $5.00 HOURLY RATE
    • 4.6
    • 4 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • QA/Trainer/Creative Writer/Researcher

    I aim to be part of a strong management team and organizational support that is quality and process-driven to ensure that performance has a specified expectation to achieve.I had graduated with a Bachelor of Science Degree in Community Nutrition … more

    I aim to be part of a strong management team and organizational support that is quality and process-driven to ensure that performance has a specified expectation to achieve.I had graduated with a Bachelor of Science Degree in Community Nutrition, skilled with a strong analytical background in University of the Philippines, Diliman. To test the knowledge I have gained in the field of my chosen study, I had taken the board exams for Nutrition and Dietetics and came out in the top ten board passer.Through a surface check of the industries that generates the most revenue, joining the call center commerce seemed to be a smart choice. Here, I started out as a technical support representative in Convergys and moved to Transcom to become part of the Quality and Training Department.Quality assurance, trending and analysis of data, intrinsic/extrinsic behaviour, as well as study of process effectivity have been the focus of my work. I have been involved in programs dealing with Outbound Sales, Sales Validation, Retention, Customer Service, Data Entry, Technical Support and Back-Office Support.Four years of experience in doing quality analysis of voice had given me the edge in providing insights regarding individual and group performance, factors driving present behavior, trending, needs analysis and recommendation.Tied in with my QA work is training, where identified outliers with skill issues are targeted. Platform of training is based on concept of adult education, designed for employees working on a specific field.  less

    creative-writing data-entry quantitative-analysis 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 6 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Kyrian - Experienced Linux Security/Admin Expert & PHP/Perl Coder

    I have worked for a variety of companies (including my own business) for about the last decade on projects including rebuilding a national IP network (getting them onto the LiNX peering exchange, while also saving them money in the long … more

    I have worked for a variety of companies (including my own business) for about the last decade on projects including rebuilding a national IP network (getting them onto the LiNX peering exchange, while also saving them money in the long run!), building internal business management systems, website optimisation (for speed, reliability, and indeed search engines), primarily in PHP/MySQL/Apache, but leveraging functionality of Perl (including mod_perl), postgres, and non-apache web servers where they are better suited. Over decade of experience with Linux, PHP and LAMP solutions, so I can solve pretty much any problem you might have with Linux including optimisation of slow sites or overloading servers, and use of enterprise grade software to manage your systems and spread load etc. Including eCommerce, online survey mangement, construction of numerous Xen hypervisor servers, PHP, Perl, Apache, non-Apache web servers, MySQL, open source software, patching, security, firewalling, application lockdown, security web appliations against exploits, and much more besides. Member of the Association Of Independent Computer Specialists (AICS) in the UK, and bound by the terms of their code of practise. Happy to sign an NDA. I've undertaken integration of Paypal and working with existing Splashpay, Worldpay and 'other' payment types, data conversion and scraping for store catalogue uploads, eg. to get product images downloaded from wholesaler websites (with authorisation, of course!) and a lot more besides. I'm happy to undertake any legitimate data scraping exercise for which appropriate permission has been granted. I've settled into providing comprehensive linux solutions including web development, hosting,. security, optimisation, VPNs, shared windows/SMB drives, etc. for companies that require them. So if you're looking for comprehensive solutions, and ability to talk face to face or by phone to a real expert human being, rather than being frustrated by the limitations or failings of, or lack of advice from a control panel, this is where you should be looking. I offer a linux systems administration and web development retainer to a number of different customers for different requirements, including upgrading, and emergency response, as well as pro-active securing, optimisation, and monitoring of systems to actively prevent problems, or at least spot them before they become an emergency. I currently do this for a large number of clients and servers, leveraging all sorts of automation and tools to do this very efficiently.  less

    linux-system-administration perl php lamp-administration mysql database-modeling postgresql seo soap unix-shell windows-administration 00 more less
    • $100.00 HOURLY RATE
    • 4.6
    • 1 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 15 TESTS
    ASSOCIATED WITH:
  • Turkish Native Speaker,Translator, Matlab Simulink Guru,PLC Programmer

    I'm seeking for jobs especially on Turkish-English-Turkish translations. I have 5 years of experience on this area please see my feedbacks to take a view of the quality of completed works. Besides being a freelance translator, i'm an … more

    I'm seeking for jobs especially on Turkish-English-Turkish translations. I have 5 years of experience on this area please see my feedbacks to take a view of the quality of completed works. Besides being a freelance translator, i'm an engineering professional and have experiences in the following areas; model based software development and System modelling on Matlab&Simulink; (Engine control systems, automotive electronics, Hybrid and electric vehicle applications, Lithium battery technologies, embedded software develoment ...etc.), PLC programming and industrial automation (Siemens, Direct Logic, Omron, Mitsubishi, Allen B... etc.) C,C++, C# software development, Data acquisition systems LTT, EDAQ, SONY,NI, HGL (Tecnical support and data processing).CoDeSys software applications. Technical support and consultancy services with my Engineering background. Key words: Matlab, simulink, programmer, specialist, guru,turkish, translator, customer support, voice translator, speaker, article,PLC, programmer, program, programmer, GUI, Model, Simulation, tecnical,support, electric, electronic,electrical,electronical, electronics, engineer, C,C++,C#..  less

    matlab simulink plc-programming 00 more less
    • $13.33 HOURLY RATE
    • 4.8
    • 10 HOURS
    • TURKEY
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Tech Support Analyst, Inbound/Outbound Sales,CSR, Virtual Assistant.

    To create a wonderful working relationship with my oDesk employer. I have 6 years call center experience in inbound/outbound sales, technical support for internet security and connectivity, customer service representative for various companies and has been a virtual assistant … more

    To create a wonderful working relationship with my oDesk employer. I have 6 years call center experience in inbound/outbound sales, technical support for internet security and connectivity, customer service representative for various companies and has been a virtual assistant to different professionals and working with them simultaneously. Taking into account the knowledge I have gained and experience from the company I belong with, also, I guarantee quality in the entire task that I will undertake.  less

    telemarketing customer-service 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Certified WebSphere Administrator

    I have 10 years experience working with WebSphere Application Server version 3, 4, 5, 6 and 7 on AIX, Solaris, HP/UX, Linux, zLinux and Windows. I am certified in versions 5, 6 and 7. I am looking for short … more

    I have 10 years experience working with WebSphere Application Server version 3, 4, 5, 6 and 7 on AIX, Solaris, HP/UX, Linux, zLinux and Windows. I am certified in versions 5, 6 and 7. I am looking for short and long term engagements including installations, resolution of a specific problem and ongoing support. I also have experience working with WebSphere Portal Server, Process Server, IBM HTTP Server and Apache. I developed JACL and Jython scripts to automate application deployments and to make configuration changes. I am very familiar with Java programming of servlets, JSP, SQL and JMS. I developed a Nagios plugin that monitored JVM availability and Performance Monitoring Infrastructure (PMI) metrics. I can analyze thread dumps for JVM hang problems and heap dumps for OutOfMemory issues. I also have experience with DirectConnect and training in DataPower appliance administration.  less

    java nagios 00 more less
    • $50.00 HOURLY RATE
    • 5.0
    • 2 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    GROUPS:
    ASSOCIATED WITH:
  • Technical Support Supervisor

    Represented the company's goal which is to achieve technical expertise for DSLExtreme + gmail by means of in-depth coaching and up-training for agents. Taking supervisor calls and escalation calls as a higher tech support for DSL troubleshooting. Motivating agents to … more

    Represented the company's goal which is to achieve technical expertise for DSLExtreme + gmail by means of in-depth coaching and up-training for agents. Taking supervisor calls and escalation calls as a higher tech support for DSL troubleshooting. Motivating agents to get their charge done while ensuring that the efficiency and quality of service meet or exceed the standard required by the management. I have also been with AT&T; Hi-speed Internet + yahoo mail. I have worked as a Customer Service Representative for Adobe handling software activation, processing refund, software re-serialization and software upgrades from CS4 to CS5. I am seeking opportunities to provide quality technical support and impressive customer service for your business.  less

    technical-analysis customer-service internet-research 00 more less
    • $7.78 HOURLY RATE
    • 4.0
    • 7 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Cisco Certified Engineer (CCNA, CCSP)

    7 years of Information Security experience related to networking at an enterprise consisted of 15000+ people. Last 3 years on the position of lead network security engineer, responsible for large internal projects. Familiar with Cisco Systems networking equipment: ASA/PIX … more

    7 years of Information Security experience related to networking at an enterprise consisted of 15000+ people. Last 3 years on the position of lead network security engineer, responsible for large internal projects. Familiar with Cisco Systems networking equipment: ASA/PIX/FWSM, routers, Catalyst switches, Cisco Secure ACS, IPS/IDS sensors as well as with CheckPoint firewalls, and some other router platforms such as Mikrotik RouterBoard, Zyxel e.t.c.  less

    firewalls vpn network-security cisco-routers cisco-asa 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3 HOURS
    • RUSSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
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