LivePerson Freelancers

Showing 18 freelancers

LivePerson Freelancers

Showing 18 freelancers

  • TEAM LEADER QA..escalations,billing,sales,tech. & chat.UNIVERSAL AGENT

    To obtain a virtual office position where my word-processing computer skills, strong Customer and technical Service combined with excellent communication skills and attention to detail may be fully utilized. I have been consistently rewarded for hard work with promotions and … more

    To obtain a virtual office position where my word-processing computer skills, strong Customer and technical Service combined with excellent communication skills and attention to detail may be fully utilized. I have been consistently rewarded for hard work with promotions and increased responsibilities. These rewards are direct results of being a multi-tasker and talented Agent/Consultant, my commitment to personal and professional excellence, and my excellent written and oral communication skills  less

    liveperson 00 more less
    • $4.44 HOURLY RATE
    • 3.6
    • 16 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Service/Trainer/Data Entry/Email/Chat Support

    I am an experienced Customer Service Specialist for more than a decade now. I've handled different accounts, from financial or billing concerns to sales and customer service. I have also experienced doing outbound calls to endorse a certain product … more

    I am an experienced Customer Service Specialist for more than a decade now. I've handled different accounts, from financial or billing concerns to sales and customer service. I have also experienced doing outbound calls to endorse a certain product to prospective clients. My exposure to the BPO industry has greatly honed my skills and over the years, I have acquired enough knowledge as a customer service associate, mentor, trainer, and team leader intern.I am very proficient when it comes to email handling and chat support. I am here to lessen the burden of my clients and can assure everyone that work will get done in a timely and effective manner. I am seeking a challenging role where my technical, analytical, management, administrative and customer service skills are utilized by adding to the growth of the organization as well as my personal growth.  less

    microsoft-word teaching-english chat-support live-chat-operator liveperson email-handling phone-support 00 more less
    • $4.44 HOURLY RATE
    • 4.0
    • 7364 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Customer Service Manager

    JONNYS R RODRIGUEZ OBJECTIVE To obtain a position within a company where I can continue to learn and use my previous experience to advance my career in the customer service industry. EMPLOYMENT April 2009 – February 2011 Manpower/Synchronoss Technologies AT … more

    JONNYS R RODRIGUEZ OBJECTIVE To obtain a position within a company where I can continue to learn and use my previous experience to advance my career in the customer service industry. EMPLOYMENT April 2009 – February 2011 Manpower/Synchronoss Technologies AT&T Mobility Team Lead • Supervision of agents under my teams, coaching and development. • Oversee department escalation team to ensure service levels are being met and follow up with any outstanding escalations via e-mail or phone calls. • Daily conference calls and weekly meetings with clients to discuss company changes, service levels and quality. • Training agents on new developments and company changes. • Daily Operation reports. Awards/Trainings • Leadership / Management Training • Leadership award • Customer Service Award May 2008 – June 09 Cloud10 Corp T-MOBILE Prepaid Customer Service Agent • Cell phone activations • Troubleshooting wireless devices and network systems. • Process payments to restore suspended services. November 2007 - April 2008 West Corporation Virgin Mobile Customer Service AYS • Handle Virgin Mobile cell phone activations. • Answer billing questions, adjustments and research payments. May 2006 - October 2006 Dorney Park & Wild water Kingdom Team Leader • Handle guests complaints and concerns. • Cash handling and operations. • Provide training to new employees. Awards/Trainings • Peanut Award (Customer Service Award). Oct 2005 - May 2006 Durbey Industries Inventory Clerk Count and record inventory during the beginning and end of shift, Make sure production lines have product. EDUCATION/CERTIFICATIONS • High School Diploma • Enrolled in online courses during the Fall at Phoenix University for Business Administration • S2 Institute Class D Security certify ication • Florida State Public Notary Commission expires November 2011 SKILLS • Supervisor/Leadership Training • Bilingual (Spanish) • Microsoft Office Suite • Microsoft Server, XP, Vista and Windows 7 • Nortel and Avaya phone systems • • Incoming and outgoing call center experience • Remedy Systems REFERENCES UPON REQUEST  less

    liveperson phone-support 00 more less
    • $10.00 HOURLY RATE
    • 4.9
    • 1 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • English-Spanish Translator, Researcher, Online Stores, Customer Care

    I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have been working in sales and customer service for more than 4 years, always exceeding the numbers and in the top 3 employees. I believe … more

    I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have been working in sales and customer service for more than 4 years, always exceeding the numbers and in the top 3 employees. I believe that we, as people, can always go farther and produce every time more by giving our best. My energy, analytic skills, organizational abilities, and creativity in tackling problems will make a positive contribution to your company. I am proficiency with IT systems, very quick learner with high problem solving skills, excellent work ethic, versatility and adaptability to face changes. I will always go that extra mile to make the difference doing my best to help your business.  less

    customer-service customer-support spanish translation-english-spanish sales liveperson live-chat-software microsoft-excel internet-research internet-marketing data-analysis data-entry 00 more less
    • $13.89 HOURLY RATE
    • 5.0
    • 1706 HOURS
    • PANAMA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Live Chat, E-mail, Phone, Data Entry, Web Research, Web Design / Dev.

    Working since 2013 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel … more

    Working since 2013 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel Agent Work - Hotel Bookings Technical Support Services Customer Satisfaction Surveys Data Mining Data Entry Services Data Conversion Services Audio / Video Transcription  less

    chat-support liveperson phone-support grasshoper-virtual-phone telephone-skills email-handling 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2760 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • Expert Customer Service Representative | Zendesk | Live Chat | Email

    I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat, Zopim, Click-or-Chat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing … more

    I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat, Zopim, Click-or-Chat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is always to provide extreme quality and great assistance with them.  less

    chat-support customer-support customer-service blog-commenting internet-research email-handling technical-support email-technical-support technical-analysis live-chat-operator liveperson zendesk remoting 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 2203 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Sales/Telemarketer/ Appointment Setter /Project Manager

    To fully apply and utilize my technical, interpersonal and management skills for achieving the target and developing the best performance in the esteemed organisation. I also would like to implement my innovative ideas, skills and creativity for accomplishing the projects … more

    To fully apply and utilize my technical, interpersonal and management skills for achieving the target and developing the best performance in the esteemed organisation. I also would like to implement my innovative ideas, skills and creativity for accomplishing the projects. I have proven track record in handling both inbound and outbound transactions for B2C, B2B and Lead Generation Accounts. I am proficient in MS Office Applications--PowerPoint, Word and Excel and has experience using different CRM's, KRM's--Zoho.com, Dice, Zip recruiter, Constant Contact, LinkedIn Recruiter, Mavenlink & Capsule CRM, and E-Learning Sites. Effective in doing internet research and applications, keen to details, energetic, reliable and can work with very minimal supervision.  less

    microsoft-excel microsoft-powerpoint microsoft-outlook-development sales appointment-setting lead-generation graphics-programming internet-research presentations salesforce-app-development facebook-api adobe-photoshop recruiting liveperson dropbox-api google-spreadsheet bigcommerce seo-keyword-research cold-calling phone-support data-entry gotomypc google-apps telemarketing b2b-marketing 00 more less
    • $7.22 HOURLY RATE
    • 4.8
    • 6497 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Quality Customer Service (Phone/Live chat/ Email),Order processing

    I have almost 4 years experience handling Live Chat Support using the LivePerson. I was in the Tier 1 for 8 months and was then promoted to Tier 2 Level. I have been handling Customer support with concerns in Pre … more

    I have almost 4 years experience handling Live Chat Support using the LivePerson. I was in the Tier 1 for 8 months and was then promoted to Tier 2 Level. I have been handling Customer support with concerns in Pre/post-sale inquiries, Billing issues and Technical issues. I have a good experience in Phone Support, I've handled calls for Pre/post-sale inquiries, Existing order inquiries and Billing-related issues. And, also, worked on various projects such as Email support, Order processing and other related duties.  less

    customer-service phone-support liveperson data-entry email-technical-support outbound-sales direct-marketing live-chat-operator order-processing 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 6239 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
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