Call Center Management Professionals & Consultants

Showing 146 freelancers

Call Center Management Professionals & Consultants

Showing 146 freelancers

  • VA/Telemarketer,Lead Generator,Appointment Setter & Creative Writer.

    I have been associated with Call Center Industry for last four years so worked on a number of US based projects including Diabetic Survey Campaign,Vacation Rental properties lead generation,Interest Reduction on Credit Cards ,Medical billing and Appointment Setting … more

    I have been associated with Call Center Industry for last four years so worked on a number of US based projects including Diabetic Survey Campaign,Vacation Rental properties lead generation,Interest Reduction on Credit Cards ,Medical billing and Appointment Setting. I have worked as a Team lead and Project supervisor.So I have got the skills to handle a customer and provide quality service and solution  less

    outbound-sales call-center-management data-entry telemarketing appointment-setting 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 40 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 6 TESTS
  • Graphic Designer / WP

    THOM OLDEN is the name! Hello everyone! I am 24 years old and a graduate of Bachelor of Arts Major in Philosophy here in the Philippines. I started as a call center agent earning $200 a month. The first assignment … more

    THOM OLDEN is the name! Hello everyone! I am 24 years old and a graduate of Bachelor of Arts Major in Philosophy here in the Philippines. I started as a call center agent earning $200 a month. The first assignment I had was with a telecommunications company and I started as a customer service representative. There I learned basic call center skills and at that time, I was introduced to Odesk.com for the first time. After 1 and a half month, I resigned because I have some obligations that need to be settled and time is of essential. On September 2012, I applied to a Local Electric Distributor and was hired as an Administrative Secretary and I performed my jobs well. After 3 months, I was promoted into an Assistant Executive Secretary and stayed for a year. But the compensation was not enough for I only earn $166 a month. It was then that I decided to become a freelancer and for the past month, everything is going well. I hope that becoming a part of Odesk.com will make things even better. The skills I acquired: Graphic and Print Design Virtual Assistant Customer Support/Service Specialist Email Response Handling Website Moderator Telemarketing/Email Marketing Thank you for reading "ME". You may want to hire me so don't hesitate to try my service and I will guarantee time and effort working on your side. Once again, THOM OLDEN is the name!  less

    customer-service email-handling call-center-management outbound-sales 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 2283 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 14 TESTS
    ASSOCIATED WITH:
  • Call- Center Professional

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment … more

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment to you: As a Call- Center Agent my full commitment as a Free Lancer in your company to do the best that I can with great ideas, and great creative works.  less

    social-media-marketing call-center-management data-entry virtual-assistant outbound-sales inbound-marketing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 39 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Quality Analyst, Accounting, Transcriptions, Data Entry

    I have previously worked with T-Mobile USA as a Quality Analyst for three years. Having a strong background in customer service and a degree in BS Business Administration Major in Financial Management Accounting, I was qualified to work with JP … more

    I have previously worked with T-Mobile USA as a Quality Analyst for three years. Having a strong background in customer service and a degree in BS Business Administration Major in Financial Management Accounting, I was qualified to work with JP Morgan Chase as an AVP for Operations for Customer Support Division and Collections Department prior working in Singapore. I am currently working for an Australian firm using Xero Accounting Software.  less

    bookkeeping bpo-call-center accounting customer-service call-center-management supervisory-skills microsoft-excel data-entry translation transcription 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 22 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 15 TESTS
  • Customer Service/Virtual Assistant/Data Entry

    A hardworking, reliable and competent contractor seeking job opportunity where skills, education, training and experience will be utilized and be an advantage to any employer. Almost 3 years of call center experience. Extensive experience as a customer service representative includes … more

    A hardworking, reliable and competent contractor seeking job opportunity where skills, education, training and experience will be utilized and be an advantage to any employer. Almost 3 years of call center experience. Extensive experience as a customer service representative includes handling account inquiries, customer complaints, support issues, marketing company's products and collecting payments from customers with delinquent accounts.  less

    call-center-management customer-service customer-support microsoft-word lead-generation microsoft-excel data-entry microsoft-powerpoint internet-research email-handling 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1052 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1442 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
  • Data Entry Professional, PowerPoint Master and Web Research Expert

    A detail-oriented, reliable and skilled contractor who has 10 years experience in different fields of expertise in: - Data Entry job such as typing pdf to MS WORD & MS EXCEL - Professional and Creatively Designed POWER POINT PRESENTATION - WEB RESEARCH - CUSTOMER SERVICE … more

    A detail-oriented, reliable and skilled contractor who has 10 years experience in different fields of expertise in: - Data Entry job such as typing pdf to MS WORD & MS EXCEL - Professional and Creatively Designed POWER POINT PRESENTATION - WEB RESEARCH - CUSTOMER SERVICE REPRESENTATIVE - Data Entry job in WORDPRESS & MAGENTO -T-SHIRT DESIGNING -Call Center Service like COSTUMER SERVICE REPRESENTATIVE - ADMINISTRATIVE SUPPORT expert -Creating Filliable Form in PDF -VIRTUAL ASSISTANT - CALL CENTER AGENT - Designing Flyers, Letterhead making, Cover Book Designing  less

    business-writing microsoft-word microsoft-powerpoint call-center-management customer-service virtual-assistant data-entry administrative-support seo-keyword-research blog-writing article-writing microsoft-excel email-handling 00 more less
    • $8.89 HOURLY RATE
    • 4.9
    • 167 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 12 TESTS
  • HTML Email Developer | SMM | Research & Admin | Graphic&Layout Artist

    Diana Camay Pascual is an experienced email HTML newsletter developer and designer, social media enthusiast, web researcher, virtual assistant and print layout artist. Continuously hired by several clients for four years. A 200HR CYT Ashtanga Yoga teacher and practitioner of … more

    Diana Camay Pascual is an experienced email HTML newsletter developer and designer, social media enthusiast, web researcher, virtual assistant and print layout artist. Continuously hired by several clients for four years. A 200HR CYT Ashtanga Yoga teacher and practitioner of yoga for almost 3 years. A previous call center team supervisor for companies such as Gateway, eMachines and Acer. She has been seasoned in delivering quality work and setting good expectations with employers. A zealous, proactive and efficient person, always finding a way to almost every challenges she faced. She is passionate in learning more skills and providing more than what is expected.  less

    virtual-assistant email-marketing web-content-management social-media-marketing email-handling call-center-management internet-marketing html yoga print-layout-design image-editing microsoft-publisher adobe-photoshop business-card-design 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 4005 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 27 PORTFOLIO ITEMS
    • 16 TESTS
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