Customer Service Specialists

Showing 45 freelancers

Customer Service Specialists

Showing 45 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Professional Administrator/Recruitment Consultant/Marketer/CRM's

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness … more

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness, Appraisal Training and Management of Change as an example. Proficient in a number of CRM packages, such as SUGAR, CATS, ZOHO, SHAREPOINT, SALES-FORCE and 37 SIGNALS and many on-line Timekeeping tools, SEO Optimization, Internet Sales and Marketing and many others. Can use various packages for the production of leaflets, business cards and other marketing material.  less

    customer-service sales recruiting project-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 5992 HOURS
    • SPAIN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • iPhone Unlock / Jailbreak

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a … more

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a variety of roles as required. WORK EXPERIENCE Online Costumer Service – Technical Support 2009-present : • Helped customers to solve their problems. • Finding solutions to issues and problems. • Able to handle complains, aggressive costumer and difficult situations. • Positive attitude, energetic approach and self motivation. • Capable of influencing the opinions of costumers. Phones Unlocker 2010-present : Running the unlock section in Etunlock Telecom INFORMATION SKILLS: Proficient in iOS applications, use of internet and e-mail. Email : amine.bigsmoke@gmail.com Skype : bigsmoke0072 Best Regards  less

    customer-support apple-ios-jailbreaking customer-service 00 more less
    • $3.33 HOURLY RATE
    • 3.9
    • 10 HOURS
    • ALGERIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Expert PHP Developer, Wordpress Plugin, Codeigniter

    Hi, I am a freelance web developer based in the North India. I've worked with PHP for a number of years and have developed applications for large and small business, ranging from marketing suites to online courseware for large … more

    Hi, I am a freelance web developer based in the North India. I've worked with PHP for a number of years and have developed applications for large and small business, ranging from marketing suites to online courseware for large schools. I also design and develop wordpress sites, including front end and extensive plugins and enhancements. I have also more experience with frameworks like Codeigniter, YII, Cakephp. I can take any required feature and turn it into something that is compatible and useful with wordpress, making your site and its purpose easy to use and manage.  less

    php mysql jquery html5 ajax wordpress asp.net-mvc project-management customer-service 00 more less
    • $20.00 HOURLY RATE
    • 4.1
    • 461 HOURS
    • INDIA
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 7 TESTS
    GROUPS:
  • (Native)French-English Translator

    Do you need to translate a technical document in French? Or maybe to transcript a french audio recording?! I'm here to help you, born and raised in France, french is not a problem, it's my native language, having … more

    Do you need to translate a technical document in French? Or maybe to transcript a french audio recording?! I'm here to help you, born and raised in France, french is not a problem, it's my native language, having more than 14 years of experience in the IT consulting industry, technical documents are my bread and butter...and well, living in Canada for 10 years helped me in polishing my english skills. I look forward to translating your texts into a good EU native french language! You can also check my website http://englishtofrenchtranslator.ca/ for more details on my services and a free instant quote! (My services will always be delivered through the Odesk platform) In addition to those services, I could also provide some assistance regarding your SAP related needs, I have more than 14 years of experience as an SAP Basis administrator, I'm NetWeaver certified, and I'm an expert in the PI, NetWeaver, Portal and Solution Manager architectures.  less

    sap translation-english-french french translation-french-english oracle-database project-management unix-shell customer-service windows-xp-administration 00 more less
    • $13.33 HOURLY RATE
    • 4.7
    • 190 HOURS
    • CANADA
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 13 TESTS
    GROUPS:
  • Quality, timely & efficient project solutions

    As a trained customer service and business development professional, I have worked in various capacities, including development and management of business processes, people and resource management I have handled responsibilities which include strategy planning, management and position analysis, and re-strategizing … more

    As a trained customer service and business development professional, I have worked in various capacities, including development and management of business processes, people and resource management I have handled responsibilities which include strategy planning, management and position analysis, and re-strategizing to attain and exceed my set out goals within different time benchmarks. I have well over eight years of experience in customer service, business development web research and data entry. I am also an experienced IT professional with several international IT certifications, which include: 1. Microsoft Certified Professional (MCP) 2. Microsoft Certified Database Administrator (MCDBA) 3. Microsoft Certified Systems Engineer (MCSE) 4. Oracle Certified Associate (OCA) 5. Oracle Certified Professional (OCP) I am tech savvy - an IT professional with several international certifications including Project Management. I have strong computing skills and an expert knowledge of office applications. My wealth of experience and background will help ensure your jobs are delivered professionally, timely and efficiently.  less

    customer-service customer-support email-technical-support virtual-assistant microsoft-excel microsoft-powerpoint windows-administration internet-research transcription data-entry 00 more less
    • $10.00 HOURLY RATE
    • 4.0
    • 5 HOURS
    • NIGERIA
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 10 TESTS
  • Infusionsoft Admin,VA,Customerhub, iMember360,SEO,Online Marketing,SMM

    I am Md Meraj Ahamed from Bangladesh. I am an expert Infusionsoft Administrator and Developer with great Graphics Design skills. My objective is to provide the top class service to the clients and gaining a competitive advantage here. My areas … more

    I am Md Meraj Ahamed from Bangladesh. I am an expert Infusionsoft Administrator and Developer with great Graphics Design skills. My objective is to provide the top class service to the clients and gaining a competitive advantage here. My areas of expertise in Infusionsoft are illuminated below::::::: Infusionsoft Basics and Setup:::::::::::::: Adding Email Signature, Email Address Block, Retrieving Email inside Infusionsoft, Synchronizing Outlook, Gmail, Social Media, Uploading Business Logo & Removing Infusionsoft Footer in Outbound Emails, Inviting Users, Adding & Importing Contacts. Infusionsoft CRM & Management of Sales Pipeline:::::::::::: Tagging & Searching Contacts, Contacts Management, MyDay, Creating Notes, Tasks & Appointments Setup, Infusionsoft Calendar, Creating Sales Pipeline, Planning, Customizing Sales Stages and Checklist, Sales Stage Automation, Setting Up Round Robin Opportunity Distribution and more! Marketing with Infusionsoft & Campaign Builder::::::::::::::::: Email Broadcast, Branding Center, Stopping Spam, Building Campaigns, Goals and Entry Points, Campaign Sequences, Setting Up The Campaign Builder, Configuring Emails, A Delay Timer, Date Timer, Field Timer, Tag Process, Note Process, Task Process, Owner Process, Opportunity Process, Web Forms, Landing Pages, Link Click Goals Setup, Lead Score, Internal Form, Opportunity Stage, Setting Up Decision Node, Performance Reporting and more! E-commerce::::::::::::::::::::::::: Confuguring Storefront and Shopping Cart, Order Form Theme, Checkout, Payment Options, Merchant Account Setup, Billing Automation, Sales Tax, Promotions, Shipping Options, Testing the Shopping Experience, Referral Partners Program Creation and Settings, Creating Marketing Resources, Managing Referral Partner Experience Customerhub:::::::::::::::::::::::: Membership Site Creation, Content Management, Content Delivery Automation, Facebook Integration, Integration with Infusionsoft and more!! I am also expert in the following:::::::::::: ***** iMember360 ***** Kajabi ***** Optimizepress ***** Office Autopilot ***** SEO: White Hat Preferred--- On-Page and Off-Page Optimization ***** Online Marketing & Advertising--- Google Adwords, PPC Ads, Paid Press Releases, Media Buying ***** Social Media Marketing & Advertising--- Facebook, Twitter, LinkedIn, Yelp, Google Plus, Foursquare, Pinterest and more!! I believe in honesty, dedication and hard work with a blend of Ethics. Please feel free to contact me if you are in need of the above mentioned services. I can offer you money back guarantee of my work.  less

    infusionsoft-administration infusionsoft-development virtual-assistant seo internet-marketing social-media-marketing crm graphic-design customer-service customer-support 00 more less
    • $4.44 HOURLY RATE
    • 4.4
    • 79 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Voice Over, Customer service rep, Virtual Assistant, Transcriber

    My skills are as follows: Exceptional Communication Fluent English (Listening, speaking, writing) Exceptional Customer Support Telemarketing Audio Transcription Video Transcription Pod Cast Transcription Exceptional Web Research Great Neutral Accent Expert Level Computer Skills Accurate Transcription Expert Quality Voice Over 50 … more

    My skills are as follows: Exceptional Communication Fluent English (Listening, speaking, writing) Exceptional Customer Support Telemarketing Audio Transcription Video Transcription Pod Cast Transcription Exceptional Web Research Great Neutral Accent Expert Level Computer Skills Accurate Transcription Expert Quality Voice Over 50 WPM + Data entry Can do both data mining and scrapping to allowed websites On the top of my skills I have relevant experience in all the fields mentioned above. I have a Solid customer service experience of 4 years. My data entry experience also refers to the customer service side because I worked in a government firm "NADRA". Which involves the Data Entry of individual citizens so eventually I had to deal with angry and frustrated customers and provide resolutions to them and helping them. I have worked as both a rep and a team lead in the call center customer service job. I am a pro in tackling the angry and mad customers and I have been successful in that. I am keen and detail oriented person and work with efficiency and in a professional manner. I learn and adapt quickly to situations necessary for a turnaround .  less

    customer-support customer-service phone-support virtual-assistant internet-research email-handling administrative-support crm transcription telephone-skills 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 288 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Project Manager / IT Consultant

    Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out … more

    Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out on a single deliverable. Core Technology Areas - Data Warehousing & Business Intelligence Tools - SSIS, SSRS, SSAS, Crystal Reports - Development of Triggers, Stored Procedures using T-SOL in MSSQL Server - Designing databases - Conceptual & Physical schema - .Net framework 3.5 & 4 - Asp.net, Web Worms, C#, Ajax, Web Services, Win Forms - ORM- LINQ, Entity Framework. nHibernate - Use Cases, UML Artifacts, MS-Visio, Wireframing tools - MS-Access, VBA Abilities - Orchestrating total solutions from requirement analysis to testing and implementation. - Proven experience in project management, risk analysis & successfully leading teams - Interfacing with clients - both pre & post sales Strengths - Ability to think out of the box within defined and accepted methods of execution and delivery  less

    c# microsoft-sql-server-administration .net-framework microsoft-sql-server-development microsoft-visual-studio microsoft-visio linq devexpress asp.net ajax microsoft-visual-basic crystal-reports orm requirements-analysis project-management microsoft-access sql microsoft-project mysql erp tortoise-svn database-programming database-modeling regression-testing technical-writing technical-analysis technical-documentation balsamiq microsoft-excel-powerpivot ssis business-process-reengineering requirement-management ado.net linq-to-sql mercurial nhibernate microsoft-business-intelligence-studio oracle-apex software-testing business-analysis apache-thrift microsoft-sql-ssrs data-warehousing microsoft-sql-ssas negotiation customer-service email-deliverability-consulting software-qa-testing usability-testing business-writing data-mining lotus-domino lotus-notes 00 more less
    • $22.22 HOURLY RATE
    • 4.9
    • 3740 HOURS
    • INDIA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 33 TESTS
  • PHP, MySQL, SUgar CRM, Ireports

    Over the last 5 years, I have developed a wide range of websites using HMTL, DHTML, PHP, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development … more

    Over the last 5 years, I have developed a wide range of websites using HMTL, DHTML, PHP, and MySQL including sites for startup companies and small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites and applications from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOPs, and software design and testing.  less

    customer-service 00 more less
    • $16.67 HOURLY RATE
    • 4.3
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • "I build my passion, I build my dream, WE build collaboratively."

    Technologically-wise, individuals who go along with the societal demands could not deny the impact of globalization among existing industries worldwide. Thus, I am among those people who continue to seek and embrace the myriad opportunities of communication pros. I am … more

    Technologically-wise, individuals who go along with the societal demands could not deny the impact of globalization among existing industries worldwide. Thus, I am among those people who continue to seek and embrace the myriad opportunities of communication pros. I am here not for the profit alone or simply adding up to the number of contractors who aspires for quality job and pay; rather, I am here to add impact of satisfaction and excellence. I believe I cannot have the latter without being goal oriented. I am seeking opportunities here for: 1. WRITING JOBS - from Editorial jobs to featured creative article writing 2. ADMINISTRATIVE JOBS/ VIRTUAL ASSISTANT: data entry, mining and collection, research, transcription, helpdesk, email handling and marketing, etc. 3. CRM,INFUSIONSOFT, ZOHO, WORDPRESS, DROPBOX, GOOGLE, etc. 4. Microsoft Suites: WORD, EXCEL, POWERPOINT, ACCESS... 5. CUSTOMER SERVICE, EMAIL SUPPORT, etc. 6. GRAPHIC DESIGNING, PHOTO EDITING, etc.  less

    social-media-marketing data-entry internet-marketing transcription internet-research creative-writing article-writing data-mining blog-writing email-deliverability-consulting email-marketing editorial-writing copywriting scripting proofreading crm lead-generation mailchimp zoho-crm infusionsoft-development copy-editing photo-editing dropbox-api microsoft-excel microsoft-powerpoint microsoft-access google-docs image-editing seo html wordpress blog-commenting link-building seo-backlinking google-searching infusionsoft-administration customer-service email-technical-support chat-support amazon-web-services 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 1854 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 15 TESTS
    ASSOCIATED WITH:
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