Technical Documentation Professionals & Consultants

Showing 112 freelancers

Technical Documentation Professionals & Consultants

Showing 112 freelancers

  • Big Data Analysis, Technical, Academic, and Web Content Writer

    My name is Zoe and I am a PhD student and freelance writer. I have experience in Big Data analysis, manipulation, and presentation, as well as writing technical training manuals, standard operating procedures, and software manuals. I am a fluent … more

    My name is Zoe and I am a PhD student and freelance writer. I have experience in Big Data analysis, manipulation, and presentation, as well as writing technical training manuals, standard operating procedures, and software manuals. I am a fluent English speaker, born and raised between the U.S. and Canada. Some of my skills are listed below: • Strong research, organization, and planning skills • Ability to perform data management activities to ensure the generation of accurate, complete and consistent data • Proficient in writing contracts, proposals, training guides, end-user software/hardware manuals, operations manuals, guided curriculum, online help, tutorials, research papers, web content, articles, blogs, technical reports, newsletters, and brochures • Proficient in many computer applications including Microsoft Word, Access, Excel, SPSS Statistics, Microsoft Dynamics, SQL, SAS, C++, Sharepoint, Cisco WebX, Live Meeting, and IBM Rational Tools • Familiar with business process management tools, i.e. cause and effect diagrams • Experience working with six sigma tools. Familiarity with Enterprise Architecture. • Familiarity with Enterprise Architecture. • Experience in CRM analysis, development, implementation, and customization • Experience in assessing client needs, designing, developing, and implementing databases for clients. • Ability to create new databases by using the tool functions and other database administration tools, perform data integrity reviews such as analysis, evaluation, documentation, design and modeling, instantiation, control, maintenance, collaboration, disaster recovery, and data migration • Experience collaborating with experts in a variety of fields to develop quality academic programs and curriculum. • Experience collaborating with experts in a variety of fields to develop quality, publishable materials • Strong project management skills • Excellent verbal and written communication skills • Effective problem solving capabilities • Ability to interact with individuals from varying socioeconomic and cultural backgrounds • Background in healthcare information technology, statistics, finance, and management • Capable of building strong client relationships • Experience performing quality reviews and addressing any issues  less

    research-papers microsoft-access quantitative-analysis business-analysis technical-writing technical-documentation technical-editing microsoft-excel microsoft-word data-mining 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 544 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • IT Business Analyst and Project Manager

    Salient Points: I have Professional Experience in IT Industry with emphasis on Business Analysis, Software Design, Development, Implementation and Support as Point of contact for clients and internal vibrant as onsite/remote Business Analyst, Implementation and Support Engineer. - Experienced in … more

    Salient Points: I have Professional Experience in IT Industry with emphasis on Business Analysis, Software Design, Development, Implementation and Support as Point of contact for clients and internal vibrant as onsite/remote Business Analyst, Implementation and Support Engineer. - Experienced in all phases of Software development life cycle, which includes analysis-involved direct interaction with clients to capture the requirements. - Expertise in the area of defining and implementing In-house developed Automation Solutions and Business Process Management tools. -Translating high level business requirements into functional requirements, Prototype Development, Gap Analysis, guidance to development team, co-ordinate testing, Deployment of applications, Training and Implementation at Client side. -Exposure to Web & Client-Server Applications based on three tier architecture involving.  less

    business-analysis requirements-analysis requirement-management uml erp microsoft-excel technical-documentation microsoft-visio redmine magento 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 652 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 4 TESTS
  • IT Support , SCO, Administrator, Network Support, Help Desk,Data Entry

    I have experience of design and implementation, review and documentation, productization in IT support and customer services. Knowledge of broad range of technologies related to Telecommunication and Computer Networks. Maintaining and monitoring the computer systems and networks. Solve technical problems … more

    I have experience of design and implementation, review and documentation, productization in IT support and customer services. Knowledge of broad range of technologies related to Telecommunication and Computer Networks. Maintaining and monitoring the computer systems and networks. Solve technical problems, detect hardware and software faults, and install computer systems both On Call (Remote Desktop) and Onsite. I am specialized in providing comprehensive support for network connectivity, applications, hardware, and operating systems for business-critical technologies. Also I have excellent ability to quickly diagnose and resolve both small and large scale systems issues (ADC, Messaging and Collaboration Servers, and LAN etc).  less

    blackberry-app-development technical-writing technical-documentation technical-editing microsoft-exchange-server helpdesk-support bpo-it-services php medical-billing-coding 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 9 TESTS
  • Project Manager, Wire frame,Axure, Visio, Comindwork, ASP.NET, iOS

    I am an experienced team player / Software engineer / Project Manager with 10 years of experience in IT field. I have completed MCA (Masters in Computer Application) with distinction. I’m a professional software Project Manager acknowledged with SCRUM and PRINCE2 … more

    I am an experienced team player / Software engineer / Project Manager with 10 years of experience in IT field. I have completed MCA (Masters in Computer Application) with distinction. I’m a professional software Project Manager acknowledged with SCRUM and PRINCE2. My areas of expertise are .NET, SQL, Progress 4GL, Business Analysis, Configuration Management, Project Management, wire frame design and Documentation, iPhone/iPad apps. My areas of expertise are: ------------ Management --------------  Software Project Management  Software Configuration Management (CMMI Level 2)  Software Project Estimation  Monitoring and Evaluation  Communication Management  Technical Writing  Business Analysis ------------ Development --------------  PHP  MS Access  VBA  ASP .NET  Objective C  SQL Server  Progress 4GL  JavaScript  jQuery  HTML5  X3DOM -------------- Tools ----------------  MS Project 2007/2010/2013  MS Visio 2007/2013  Photoshop  MS Office 2013  Axure RP PRO  Comindwork (Project Management Tool)  JIRA  XCODE  Camtasia Studio  less

    technical-documentation project-management javascript asp.net asp.net-mvc objective-c xml ajax jquery website-wireframing axure microsoft-visio 00 more less
    • $25.00 HOURLY RATE
    • 4.9
    • 76 HOURS
    • NEPAL
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 4 TESTS
  • Security Solution Engineer, Consultant IT Security

    I have the strong passion about Information Technology especially on network,web and application security area. Due to the some of my past projects with Non Disclosure Agreement (NDA) status that I did on my past experience, unfortunately I am … more

    I have the strong passion about Information Technology especially on network,web and application security area. Due to the some of my past projects with Non Disclosure Agreement (NDA) status that I did on my past experience, unfortunately I am not able to share too detail about my customers info. My role is doing deployment and solution of Network and Endpoint Security including Firewall, SIEM, Centralized Log and Endpoint Encryption.  less

    windows-administration technical-documentation 00 more less
    • $25.56 HOURLY RATE
    • 5.0
    • 0 HOURS
    • SINGAPORE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4641 HOURS
    • SOUTH AFRICA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Core Network Implementation Engineer

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering. I have Over 4 Cumulative years in VSAT Communication & Mobile Telecommunication. In VSAT (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design … more

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering. I have Over 4 Cumulative years in VSAT Communication & Mobile Telecommunication. In VSAT (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation.  less

    cisco-routers computer-networking technical-documentation c++ customer-support technical-writing technical-analysis technical-support corel-draw customer-service ftp ssl linux-system-administration ssh 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 4105 HOURS
    • KENYA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • QA/Software tester-Web/Mobile/Desktop,test cycle expert,Agile tester

    Pointing out bugs and helping you develop a bug free product since 2005. ------------------------------------------------------------------- ** 3000+ work hours on oDesk with 5***** in over 25 jobs. ** 9+yrs in QA, testing of Web-sites,mobile, RIA and Desktop applications ** Social networking, ERP, Insurance … more

    Pointing out bugs and helping you develop a bug free product since 2005. ------------------------------------------------------------------- ** 3000+ work hours on oDesk with 5***** in over 25 jobs. ** 9+yrs in QA, testing of Web-sites,mobile, RIA and Desktop applications ** Social networking, ERP, Insurance, Healthcare, Finance, eCommerce, Gaming, eLearning,Banking domain applications ** Bug Reporting & tracking using Jira, Mantis, Bugzilla,TFS, Excel, Word ** Test Plan,Test case design,execution & documentation ** UI/UX/Front-end testing ** Regression, smoke, black-box, white-box testing Over the last 9 years I have been involved in testing various types of software ranging from desktop applications to web applications including websites for start ups. I was involved in testing Games, E-commerce, CRM, Banking, Insurance, social networking, Web 2.0, .NET, .PHP, JAVA ,HTML , mobile based applications.I have tested wide range of applications on iOS6 - My core competency is in complete testing of the software from the planning phase to sign off. - Testing the software, Dealing with customer issues and closely working with the developers to get them resolved are the fields that I excel in. - I hold CSTP certification in Software testing. My expertise: --------------------------------------------------------------------- - Creating test plan document - Writing test cases - Documenting change requests - Executing test cases - Defect tracking - Writing product Release document - Managing customer issues and getting them resolved at the earliest - Writing technical specifications and FAQ's for websites. Testing I have done include: --------------------------------------------------------------------- - Functionality testing - Cosmetic error testing - GUI Testing - Performance testing - Cross browser compatibility testing - Smoke testing - Regression testing - Usability testing - Games testing Trackers used for documenting and tracking bug status: ___________________________________________ Mantis Jira Bugzilla ASP.net starter kit Quality center Test director Microsoft excel and Microsoft office tools I am a disciplined worker, bound to deadlines who has great passion for quality. I assure you quality work in given time.I am also an article writer with great interest in writing IT related documents and answering technical questions. software testing, quality assurance, testing, sqa, manual-testing, smoke-testing, regression testing, quality control, software documentation, usability testing, functional testing, UI testing, boundary-value-testing,test plan creation,test-schedule-creation,test-plan-execution,test-case-generation, Redmine, Mantis, Microsoft Excel, Bugzilla, Jira, Microsoft Office Tools  less

    web-testing manual-testing functional-testing black-box-testing software-testing regression-testing bugzilla mantis usability-testing user-acceptance-testing technical-writing users-guide-writing software-qa-testing sqa requirements-analysis strategic-planning report-writing technical-documentation microsoft-excel java asp.net .net-framework basecamp game-testing google-docs hp-quality-center socialengine php .net-compact-framework 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 3470 HOURS
    • INDIA
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 5 TESTS
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