Technical Support Freelancers

Showing 379 freelancers

Technical Support Freelancers

Showing 379 freelancers

  • MANAGER, Multi Tasker, Detail Oriented, Excellent Communication Skills

    Over the last 5 years, I have worked in the BPO industry handling multiple lines of business for both technical support and customer service . My core competencies lies in both customer and client relations and I am seeking opportunities to work with employers who are in need of a good manager and a leader.

    technical-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 487 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Microsoft Certified System Administrator for Windows Server 2008

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL … more

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL Foundation for IT Service Management. I am very good on developing a running system and a very good researcher. Can easily adapt to different Systems and always challenged with things that are new to me. Highly technical and have passion of sharing my knowledge to the Team. Below are Systems which I am familiar with. Operating Systems: Windows Clients(all versions), Windows Servers(2000,2003 and 2008), Mac OSX Network: Highly skilled with TCP/IP Networks. Can configure and support Cisco Switches. Very good with network troubleshooting even with 802.1x enabled. CRM: CAP, Remedy, Spiceworks, Kayako Remote Assistance: GoToAssist, Team Viewer, Microsoft Easy Assist Server Administration: Active Directory, DNS, DHCP, File/Print Server, VPN Server, Network Policy Server(NPS), WSUS, Backup and Recovery. Apart from my technical skills, I value attitude very much. To me knowledge is nothing if good attitude is not there. I can handle stress and conflicts properly. I like dealing with hard situations. I see it as another challenge and from challenge I become better. WORK EXPERIENCE: Nov 2010 to Nov 2, 2012 Operations Specialist - SSOE National Computer System – Singapore 5 Ang Mo Kio Street 62 Singapore, 569141  Leading provider of IT and Communications Engineering services in Asia Pacific. NCS provides a holistic range of IT and communications engineering solutions to support customers’ business goals throughout their technology life-cycle. NCS' large array of services include consulting, applications development, IT infrastructure and outsourcing services such as business recovery, call center services, data center management and hosting, Internet services, infrastructure services, communications and network integration, Communications Engineering and IT security services. Duties, Responsibilities and Achievements: 1. Setup school private network which includes the following tasks:  Do the planning on how to expand school’s private network.  Configure, Install and interconnect Cisco 2950 Switches from 5 Lan Rooms to Server Room  Configure and install wireless access points on different locations expanding the wi-fi connection in school.  Monitor and Troubleshoot network problems.  Document all necessary details that may be used for future reference. 2. Prepare System configuration for Windows XP Professional computers pushed via Group Policy from Windows Server 2003 Standard machine. 3. Prepare computer configurations to be used as master image according to subject coordinator's requirements. 4. Maintain and troubleshoot approximately 500 computers of different hardware and Operating Systems:  Windows XP Professional  Windows XP Tablet Edition  Windows 7 Enterprise  Mac OS version 10.6  Windows Server 2003 Standard Edition  Windows Server 2008 Standard Edition 5. Maintain and troubleshoot TCP/IP Network which compost of:  Cisco Router  Cisco switches  Windows Servers  Windows Clients  Mac OS clients  Linksys Routers  with 802.1x authentication running. 6. Maintain and troubleshoot Multi-function Printers. 7. Active directory account password reset. 8. Email account password reset. 9. Provide system, network, hardware and application support for teachers and students. 10. Email support for Lotus Notes and Outlook including email migration from Lotus Notes to Outlok 2010. EXAMINATIONS COMPLETED Microsoft Certification ID: 6972184 • Exam ID 623 – Installing, Maintaining, Supporting and Troubleshooting Applications on the Windows Vista Client – Consumer • Exam ID 620 – TS: Configuring Microsoft Windows Vista Client • Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring – Feb 27, 2012. • Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring – July 16, 2012 • Exam 70-646: Windows Server 2008 Server Administrator – October 1, 2012 Exin Registration Number: 4622401 • EXIN EX0-117: ITILF ITIL Foundation Certificate in IT Service Management – November 12, 2012 Citrix ID: CTX540260 • 1Y0-A20: Citrix XenApp 6.5 Administration – March 25, 2013 To access my MCP Transcript please go to: https://mcp.microsoft.com/authenticate/validatemcp.aspx Transcript ID: 863739 Access Code: information88  less

    technical-support 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 79 HOURS
    • SINGAPORE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • IT Helpdesk/ Remote Desktop Support/ Systems Administrator/ IT Analyst

    I have over 7 years experience in IT industry. I have a solid technical support and customer service experience. I am highly motivated and a responsible team player. I have a strong problem solving skills, trouble shooting, diagnose and analyse … more

    I have over 7 years experience in IT industry. I have a solid technical support and customer service experience. I am highly motivated and a responsible team player. I have a strong problem solving skills, trouble shooting, diagnose and analyse problem, and handling high complexity issue. I have a good understanding with the use of remote access tools. I'm confident that my technical skills, work experience, will make a good contribution to the team.  less

    technical-support customer-support 00 more less
    • $16.67 HOURLY RATE
    • 4.0
    • 4 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • After Effects, Photoshop, Prezi, Technical Support, Powerpoint

    To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people. I am an experienced Non-Voice Technician who enjoys challenge seeking opportunity to learn and improve my skills. I can do data entry jobs, presentation using PowerPoint, web research.

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • 4.4
    • 6 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Technical Support

    Over the last 5 years, I've been a technical Support consultant for a couple of BPO companies. I deal with customers having problems with their internet and computer itself. I am adept in MS Office Applications and has basic … more

    Over the last 5 years, I've been a technical Support consultant for a couple of BPO companies. I deal with customers having problems with their internet and computer itself. I am adept in MS Office Applications and has basic knowledge in multimedia and networking. I would like to enhance and develop my acquired skills and knowledge and to gather more experience for the benefit of your business / company.  less

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
  • BMC Remedy ITSM Developer and Administrator

    Professional Summary • BMC Remedy relevant work experience of 8.3 Years in Development, Integrations with other applications, configurations and Customization of ITSM suite of applications. • ITIL Foundation Version3 certified from APM Group in Sep 2010. • Have got best hands-on/knowledge … more

    Professional Summary • BMC Remedy relevant work experience of 8.3 Years in Development, Integrations with other applications, configurations and Customization of ITSM suite of applications. • ITIL Foundation Version3 certified from APM Group in Sep 2010. • Have got best hands-on/knowledge in configuring foundation data, asset management, approval engine, SLM targets etc. (using data management tool, AR Import & AIE) • Good skills in administrating BMC ITSM Suite 8.1, 7.6.03, AR Server 8.1, 7..03 & MidTier 8.1, 7.6.03 on Linux and Windows servers. • Integrated in-house and Third party applications to ITSM with remedy Web Services. • Have done Installation of ITSM v8.1, v7.6.03, Midtier and required database configuration. For freshers I have conducted training sessions on BMC Remedy AR System, CMDB and ITSM suite of application. • Have got hands on business objects server and developing crystal reports and building typical SQL views/queries on remedy tables. • Exposure on Network Fault Management system. Had corporate training on Tivoli Netcool Omnibus and have good understanding on Impact and Webtop functionalities. • Involved in design, workflow and implementation of Trouble Ticketing Management by integration of Netcool and Remedy applications. • Ability to support and enhance Netcool Automations and Controls by providing valid inputs for enrichment/correlation polices. Got hands on Netcool Webtop end user administration. • Active participant in GNOC ISO 27K certification. Defined and implemented control and security mechanisms for GNOC OSS environment like Access controls, Incident, change and Asset management. • Authorized training on Citrix XenApp V6.5 and ability to support GNOC OSS Citrix platform.  less

    information-architecture technical-analysis technical-support api-development 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 24 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Claudine Culala

    I'm a graduate of BS Computer Engineering and was able to work in different reputable companies. I'm proud to showcase my skills acquired working in a call center industry as a Technical Support Team Leader. I can do … more

    I'm a graduate of BS Computer Engineering and was able to work in different reputable companies. I'm proud to showcase my skills acquired working in a call center industry as a Technical Support Team Leader. I can do the ff: **Data entry; research; technical and customer support; Writer; organizer**  less

    technical-support customer-service 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 237 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Networking expert on Mac and Windows OS

    I am basically looking for a part time job. I am a Mac enthusiast and has a broad knowledge on Networking, both wireless and wired connectivity. I have extensive knowledge on doing troubleshooting on Windows OS, mostly on connectivity issues.

    technical-support 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 25 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Freelance Provider

    To grow as an individual and to learn more skills. To acquire more knowledge and build a better foundation for my career.

    technical-support 00 more less
    • $5.56 HOURLY RATE
    • 4.0
    • 795 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
loading