Technical Support Freelancers

Showing 372 freelancers

Technical Support Freelancers

Showing 372 freelancers

  • ColdFusion Developer / Technical Support

    I am a freelance web programmer, based in Karachi, Pakistan. I had spent 6 years in the corporate world as a web/software developer, working both in the office and remotely. Three years ago I left transitioned to freelance web … more

    I am a freelance web programmer, based in Karachi, Pakistan. I had spent 6 years in the corporate world as a web/software developer, working both in the office and remotely. Three years ago I left transitioned to freelance web programming and open source application customization. I feel I have been successful, not just because of my ColdFusion/ASP/ASP.net/PHP programming/ Troubleshooting skills, but because of my honesty and strong work ethic. I enjoy working one on one with my clients, rather than having project managers involved. Because of this, most of my clients are individuals and small business owners. I am able to effectively communicate via email and IM (Yahoo, MSN, Gtalk) to complete projects to client’s specification. I have worked on hundreds of dynamic websites, programming them with ASP/ColdFusion/PHP. I have done everything from debugging code, to upgrades, custom development and customizations to open source software. I am well experienced in various open source and commercial applications like WordPress, Joomla, SugarCRM, phpBB, vBulletin, SMF, Moveable, Snitz, Moodle and OScommerce etc...  less

    coldfusion technical-support 00 more less
    • $15.56 HOURLY RATE
    • 4.6
    • 19 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 4 TESTS
  • MANAGER, Multi Tasker, Detail Oriented, Excellent Communication Skills

    Over the last 5 years, I have worked in the BPO industry handling multiple lines of business for both technical support and customer service . My core competencies lies in both customer and client relations and I am seeking opportunities to work with employers who are in need of a good manager and a leader.

    technical-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 487 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Microsoft Certified System Administrator for Windows Server 2008

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL … more

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL Foundation for IT Service Management. I am very good on developing a running system and a very good researcher. Can easily adapt to different Systems and always challenged with things that are new to me. Highly technical and have passion of sharing my knowledge to the Team. Below are Systems which I am familiar with. Operating Systems: Windows Clients(all versions), Windows Servers(2000,2003 and 2008), Mac OSX Network: Highly skilled with TCP/IP Networks. Can configure and support Cisco Switches. Very good with network troubleshooting even with 802.1x enabled. CRM: CAP, Remedy, Spiceworks, Kayako Remote Assistance: GoToAssist, Team Viewer, Microsoft Easy Assist Server Administration: Active Directory, DNS, DHCP, File/Print Server, VPN Server, Network Policy Server(NPS), WSUS, Backup and Recovery. Apart from my technical skills, I value attitude very much. To me knowledge is nothing if good attitude is not there. I can handle stress and conflicts properly. I like dealing with hard situations. I see it as another challenge and from challenge I become better. WORK EXPERIENCE: Nov 2010 to Nov 2, 2012 Operations Specialist - SSOE National Computer System – Singapore 5 Ang Mo Kio Street 62 Singapore, 569141  Leading provider of IT and Communications Engineering services in Asia Pacific. NCS provides a holistic range of IT and communications engineering solutions to support customers’ business goals throughout their technology life-cycle. NCS' large array of services include consulting, applications development, IT infrastructure and outsourcing services such as business recovery, call center services, data center management and hosting, Internet services, infrastructure services, communications and network integration, Communications Engineering and IT security services. Duties, Responsibilities and Achievements: 1. Setup school private network which includes the following tasks:  Do the planning on how to expand school’s private network.  Configure, Install and interconnect Cisco 2950 Switches from 5 Lan Rooms to Server Room  Configure and install wireless access points on different locations expanding the wi-fi connection in school.  Monitor and Troubleshoot network problems.  Document all necessary details that may be used for future reference. 2. Prepare System configuration for Windows XP Professional computers pushed via Group Policy from Windows Server 2003 Standard machine. 3. Prepare computer configurations to be used as master image according to subject coordinator's requirements. 4. Maintain and troubleshoot approximately 500 computers of different hardware and Operating Systems:  Windows XP Professional  Windows XP Tablet Edition  Windows 7 Enterprise  Mac OS version 10.6  Windows Server 2003 Standard Edition  Windows Server 2008 Standard Edition 5. Maintain and troubleshoot TCP/IP Network which compost of:  Cisco Router  Cisco switches  Windows Servers  Windows Clients  Mac OS clients  Linksys Routers  with 802.1x authentication running. 6. Maintain and troubleshoot Multi-function Printers. 7. Active directory account password reset. 8. Email account password reset. 9. Provide system, network, hardware and application support for teachers and students. 10. Email support for Lotus Notes and Outlook including email migration from Lotus Notes to Outlok 2010. EXAMINATIONS COMPLETED Microsoft Certification ID: 6972184 • Exam ID 623 – Installing, Maintaining, Supporting and Troubleshooting Applications on the Windows Vista Client – Consumer • Exam ID 620 – TS: Configuring Microsoft Windows Vista Client • Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring – Feb 27, 2012. • Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring – July 16, 2012 • Exam 70-646: Windows Server 2008 Server Administrator – October 1, 2012 Exin Registration Number: 4622401 • EXIN EX0-117: ITILF ITIL Foundation Certificate in IT Service Management – November 12, 2012 Citrix ID: CTX540260 • 1Y0-A20: Citrix XenApp 6.5 Administration – March 25, 2013 To access my MCP Transcript please go to: https://mcp.microsoft.com/authenticate/validatemcp.aspx Transcript ID: 863739 Access Code: information88  less

    technical-support 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 79 HOURS
    • SINGAPORE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • BMC Remedy ITSM Developer and Administrator

    Professional Summary • BMC Remedy relevant work experience of 8.3 Years in Development, Integrations with other applications, configurations and Customization of ITSM suite of applications. • ITIL Foundation Version3 certified from APM Group in Sep 2010. • Have got best hands-on/knowledge … more

    Professional Summary • BMC Remedy relevant work experience of 8.3 Years in Development, Integrations with other applications, configurations and Customization of ITSM suite of applications. • ITIL Foundation Version3 certified from APM Group in Sep 2010. • Have got best hands-on/knowledge in configuring foundation data, asset management, approval engine, SLM targets etc. (using data management tool, AR Import & AIE) • Good skills in administrating BMC ITSM Suite 8.1, 7.6.03, AR Server 8.1, 7..03 & MidTier 8.1, 7.6.03 on Linux and Windows servers. • Integrated in-house and Third party applications to ITSM with remedy Web Services. • Have done Installation of ITSM v8.1, v7.6.03, Midtier and required database configuration. For freshers I have conducted training sessions on BMC Remedy AR System, CMDB and ITSM suite of application. • Have got hands on business objects server and developing crystal reports and building typical SQL views/queries on remedy tables. • Exposure on Network Fault Management system. Had corporate training on Tivoli Netcool Omnibus and have good understanding on Impact and Webtop functionalities. • Involved in design, workflow and implementation of Trouble Ticketing Management by integration of Netcool and Remedy applications. • Ability to support and enhance Netcool Automations and Controls by providing valid inputs for enrichment/correlation polices. Got hands on Netcool Webtop end user administration. • Active participant in GNOC ISO 27K certification. Defined and implemented control and security mechanisms for GNOC OSS environment like Access controls, Incident, change and Asset management. • Authorized training on Citrix XenApp V6.5 and ability to support GNOC OSS Citrix platform.  less

    information-architecture technical-analysis technical-support api-development 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 24 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • IT Network Administrator / Article Writer / Translator

    I'm System Administrator for more than 14 years, managing HP-UX and Tru64 Unix, Windows 2008/2003 and Linux systems and their Internet services (Web/Database). I'm also experienced with TCP/IP networking (routing and switching) and Network security … more

    I'm System Administrator for more than 14 years, managing HP-UX and Tru64 Unix, Windows 2008/2003 and Linux systems and their Internet services (Web/Database). I'm also experienced with TCP/IP networking (routing and switching) and Network security, such as firewalls, IDS/IPS, web content-filtering, anti-spam and corporate anti-virus servers. Do you want someone who actually solves your problems? has strong communication skills? with experience integrating solutions? I can help you and your business to move forward getting the results you want and more. I'm also well-versed in English language and grammar, and I'm an experienced English to Spanish translator, having worked for Odesk clients and outside clients. I can even translate for you on-the-fly! Lastly, I'm a writer (one of my passions). I write articles regularly on a couple of websites, and I can write quality articles for you almost about anything. If you want me to make a difference for you or your business, we need to talk.  less

    blog-writing translation-english-spanish technical-support 00 more less
    • $16.67 HOURLY RATE
    • 4.8
    • 857 HOURS
    • PERU
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 11 TESTS
  • Technical Support

    Over the last 5 years, I've been a technical Support consultant for a couple of BPO companies. I deal with customers having problems with their internet and computer itself. I am adept in MS Office Applications and has basic … more

    Over the last 5 years, I've been a technical Support consultant for a couple of BPO companies. I deal with customers having problems with their internet and computer itself. I am adept in MS Office Applications and has basic knowledge in multimedia and networking. I would like to enhance and develop my acquired skills and knowledge and to gather more experience for the benefit of your business / company.  less

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
  • After Effects, Photoshop, Prezi, Technical Support, Powerpoint

    To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people. I am an experienced Non-Voice Technician who enjoys challenge seeking opportunity to learn and improve my skills. I can do data entry jobs, presentation using PowerPoint, web research.

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • 4.4
    • 6 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Zendesk Expert

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am … more

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionalities by being able to fully understand all aspects of Zendesk of what it can and it can't do. My core competency is ingenuity and creativity in terms of finding ways to make things work out for the client, hard working and fluent in communication.  less

    data-entry technical-support project-management customer-support administrative-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 8102 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Labtech Certified,Kaseya,Connectwise, Autotask, MSP Consultant, NOC

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every … more

    Work with MSP's to be their One Point Solution for all the Services required and to enable them provide efficient and cost effective monitoring and management Services to their clients. Knowledgeable, professional and excellent communications that should help every IT Service provider achieve his goals with seamless services provided by me.  less

    technical-support itil project-management 00 more less
    • $33.33 HOURLY RATE
    • 4.6
    • 1892 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
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