I've worked for multiple BPO companies here in Bacolod, Philippines for almost 5 years and I have accumulated 9000 hours and have gained skills and knowledge that could help me perform tasks effectively to deliver good results. My main
I've worked for multiple BPO companies here in Bacolod, Philippines for almost 5 years and I have accumulated 9000 hours and have gained skills and knowledge that could help me perform tasks effectively to deliver good results. My main objective here is to be a all-rounded virtual assistant that would cater data-gathering,email-gathering,data-entry and schedule appointment's. I'm also a social media expert. I can build your account in Facebook and Twitter,ect. Customer Service is one of my expertise as well. Let me tell you more about it:
I have experiences in customer service, technical support, online advertisement and as a survey representative for a market research company. I was also a Supervisor in one of the companies where I used to work and later a Quality Assurance Specialist. I can practically work with a voice or a non-voice project. Here's an overview of my previous jobs:
1. Customer Service Representative under Sprint/Nextel at Teleperformance-Bacolod site. Our prime tasks include, payment processing, bill interpretation, basic troubleshooting and up-selling of new products. After that I was transferred to AT&T as a Technical Support specialist and my job included Internet troubleshooting and outage forecasting.
2. Survey representative at Telequest BPO Center Management-Bacolod under the project PHRUIT Limited. Our job was to call households in United Kingdom and have then take our survey about household products and services. I got promoted as a Supervisor and later as a Quality Assurance Specialist under the same project.
My goal is to become a successful freelance solutions provider and of course to earn more money.I might be a newbie in oDesk but I am confident enough to say that my experiences will help me deliver good results and meet client expectations.
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