Call Center Management Professionals & Consultants

Showing 59 freelancers

Call Center Management Professionals & Consultants

Showing 59 freelancers

  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1453 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • GoAutodial and ViciDial Expert, Tech Support, Administrator

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make … more

    I am an experienced Asterisk,VoIP,Network Administrator /Website Developer / Programmer 5 years of experience in US industry and i am looking forward in helping for those who are in need of my help. My skills, experience and specialties make me an ideal fit for an advertised role. I have in-depth knowledge of experienced Asterisk / VoIP & Network Administrator procedure and documentation. I have remarkable ability to communicate effectively with people over the phone, often in stressful situations. I have proven ability to understand Asterisk / VoIP & Network Administrator terminology.  less

    asterisk vicidial php crm technical-support telemarketing phone-support website-development data-entry network-administration computer-networking sql mysql technical-analysis lead-generation windows-administration call-center-management automated-call-distribution 00 more less
    • $8.89 HOURLY RATE
    • 4.5
    • 3244 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
  • CSR/LiveChat/Email Support/VA/SEO/Tech Supp

    What is my priority? TO ENGAGE A WONDERFUL WORKING RELATIONSHIP WITH MY CLIENT IN ODESK. I am multiskilled and a quick thinker. My experience as a tech support and customer service rep with some prestigious companies like Time Warner Cable … more

    What is my priority? TO ENGAGE A WONDERFUL WORKING RELATIONSHIP WITH MY CLIENT IN ODESK. I am multiskilled and a quick thinker. My experience as a tech support and customer service rep with some prestigious companies like Time Warner Cable Internet and AT&T are one of those great clients I worked with. I have been in the industry that long and that made me confident enough to develop some more skills that gave me a great leverage to build a homebased career. I am competent in everything I do and my goal is to always deliver a "WOW" customer service satisfaction. I am using all wired DSL internet of 5mbps and have backups for Internet (usb dedicated sticks and 4g from my iPhone). My last job was with an Ecommerce where I handled phone support, email and live chat support. Below is an overall summary of my valuable work experience: • Virtual / Personal Assistant • Customer Service / Technical Support • Live Chat Support • Project Management • Email Management ( Web based/Email Clients) • Wordpress/Blogger Management • Web Research and Data Entry • Training Newbies/Tutorials & Walkthroughs • Creating Knowledge base and Online Notes for the Team • Team Management Check out my online resume here, http://stylepinay.wix.com/homeoflovelifestyle#!my-resume/c1mkn  less

    customer-service telephone-skills email-handling telemarketing remoting mac-os-app-development google-searching internet-research illustration blog-writing windows-phone social-media-marketing technical-writing dsl-troubleshooting phone-support inbound-marketing technical-support crm opensocial chat-support seo wordpress blog-commenting web-design web-content-management photo-editing administrative-support virtual-assistant windows-administration facebook-marketing call-handling call-center-management bpo-call-center 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2110 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 21 PORTFOLIO ITEMS
    • 10 TESTS
  • Technologist management executive

    I have participated in projects administrative and management systems, I designed web pages for personal business projects on wordpress projects I have been involved in public and private sector applications using Amazon Web Service systems and hosting of business with … more

    I have participated in projects administrative and management systems, I designed web pages for personal business projects on wordpress projects I have been involved in public and private sector applications using Amazon Web Service systems and hosting of business with hostgator, currently participate in a call center as a customer service representative (CRS) and helped the work entrusted to me can be discussed from platforms today recognized as are Office365, skype, lync, This helps improve telemarketing so more enjoyable and successful, also speak, write and read Spanish and English language, thank you,  less

    call-center-management customer-service skype spanish seo-keyword-research cold-calling wordpress word-processing cpanel microsoft-business-intelligence-studio microsoft-excel google-adsense internet-marketing 00 more less
    • $5.00 HOURLY RATE
    • 4.2
    • 4 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 16 TESTS
    ASSOCIATED WITH:
  • BPO Service Provider

    Quick Apps Clark Quick Apps Clark provides Call Center services such as inbound technical support, sales, billing support, and as well as outbound tele-sales through voice, email, and chat. Advanced technologies for technical support are available such screen sharing and … more

    Quick Apps Clark Quick Apps Clark provides Call Center services such as inbound technical support, sales, billing support, and as well as outbound tele-sales through voice, email, and chat. Advanced technologies for technical support are available such screen sharing and customer-initiated remote control sessions. Quick Apps Clark also offers a multitude of BPO services such as software development, creative design, graphics cleanup, data capture, and data conversion. Quick Apps Clark is a company poised for easy and cost-effective outsourcing that yield high quality results.  less

    call-center-management 00 more less
    • $16.67 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • IT Supervisor, CompTIA Network+ Certified, Six Sigma Certified

    Working as a supervisor in real life with tons of process improvement experience and project management. Computer engineering graduate with certifications in various fields. Also have experience with hosting, web development and application development.

    content-writing windows-xp-administration microsoft-excel wireless-security call-center-management microsoft-word customer-service network-administration helpdesk-support php mysql 00 more less
    • $8.00 HOURLY RATE
    • 4.7
    • 71 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 32 TESTS
  • QA Engineer (Agile, Scrum) + En-Ru, Ro-Ru, En-Ro translator

    Strong analytic and inquisitive set of mind. This helps me to solve tasks in effective and rational way. I have a good experience in testing: - Corporate Web Based Business Management Apps, - mobile cross-platform Web Based Apps - Financial Apps using Agile … more

    Strong analytic and inquisitive set of mind. This helps me to solve tasks in effective and rational way. I have a good experience in testing: - Corporate Web Based Business Management Apps, - mobile cross-platform Web Based Apps - Financial Apps using Agile testing methodology as a QA Engineer in Allied Testing (http://alliedtesting.com). This experience implies a strong practice in black-box and manual regression testing using bug tracking systems (JIRA and Target Process) and subversion control systems (SVN, CVS). *As an additional skill: good knowledge in HTML and CSS technologies. **Also I am fully available for translation documents (including technical documentation) from/in - Russian (native), - Romanian (fluent), - English (fluent) languages.  less

    black-box-testing regression-testing call-center-management 00 more less
    • $13.37 HOURLY RATE
    • 5.0
    • 0 HOURS
    • RUSSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • customer service representative, Freelance Data Entry

    I use to be a professional call center employee who is looking for an alternate job. I was able to work with big call center companies here in the Philippines . I took calls for reputable clients like Microsoft Xbox and T-Mobile USA. Attached are some of my tasks for the past 2 years.

    customer-service sales hardware-troubleshooting virtual-assistant call-center-management 00 more less
    • $6.00 HOURLY RATE
    • 4.0
    • 384 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Web Developer - Joomla/Wordpress/HTML/PHP, Software QA, WebSite QA

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and … more

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and the system development life cycle, experienced in integration testing, performance testing, functional testing, system testing, regression testing and client acceptance testing, knowledge and experience in querying databases, proven testing experience of business critical packages, problem solving and communication skills.  less

    joomla article-writing manual-testing software-qa-testing web-testing codeigniter php call-center-management microsoft-excel microsoft-word 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 275 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
  • Professional and trustworthy.

    I am a JACK OF ALL TRADES! Looking to add value to your campaign/project! 14 years of telemarketing experience, 12 years of OUTSTANDING customer service, and 11 years as an IT technician. How can I help you?

    account-management call-center-management call-handling cold-calling 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 228 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
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