Call Center Management Professionals & Consultants

Showing 122 freelancers

Call Center Management Professionals & Consultants

Showing 122 freelancers

  • Quality Analyst, Accounting, Transcriptions, Data Entry

    I have previously worked with T-Mobile USA as a Quality Analyst for three years. Having a strong background in customer service and a degree in BS Business Administration Major in Financial Management Accounting, I was qualified to work with JP … more

    I have previously worked with T-Mobile USA as a Quality Analyst for three years. Having a strong background in customer service and a degree in BS Business Administration Major in Financial Management Accounting, I was qualified to work with JP Morgan Chase as an AVP for Operations for Customer Support Division and Collections Department prior working in Singapore. I am currently working for an Australian firm using Xero Accounting Software.  less

    bookkeeping bpo-call-center accounting customer-service call-center-management supervisory-skills microsoft-excel data-entry translation transcription 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 22 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 15 TESTS
  • Web Developer - Joomla/Wordpress/HTML/PHP, Software QA, WebSite QA

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and … more

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and the system development life cycle, experienced in integration testing, performance testing, functional testing, system testing, regression testing and client acceptance testing, knowledge and experience in querying databases, proven testing experience of business critical packages, problem solving and communication skills.  less

    joomla article-writing manual-testing software-qa-testing web-testing codeigniter php call-center-management microsoft-excel microsoft-word 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 275 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1442 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
  • Tele Marketer, Customer Support , VA, Web Design

    We (Total Expert Solutions) are an Virtual Assistant and Website Designing & Development Company with a current Team Size of more than 350 Employee expertise in all aspects of Virtual Assistant and Web Designing. Till now, we have worked on more … more

    We (Total Expert Solutions) are an Virtual Assistant and Website Designing & Development Company with a current Team Size of more than 350 Employee expertise in all aspects of Virtual Assistant and Web Designing. Till now, we have worked on more than 10,000 hours Virtual Assistant and Web Designing & Development Projects of various different categories and been a One Point Solution to all our Clients from Designing & Developing their websites to Ranking the websites Top in all Major Search Engines and Driving High Volume of Potential Targeted Customers. Due to Offering Quality Services at most Competitive Prices, Many Top SEO & Web Designing Companies from US, UK, Canada, Australia, New Zealand, Africa etc are Outsourcing Projects to work under their Company Brand Name. Considering all Clients from Small, Medium and Large Businesses, we are able to offer our services at most competitive prices compared to the current market prices in US, UK, AU, NZ etc and even in India too. We have satisfied 98% of clients by rendering our Quality Result Oriented Services. WHY TO CHOOSE US? * All our Services are Offered at Most Competitive Prices. * Dedicated Project Managers available 24x7 (Email/Phone/IM) * Full Reporting System and Free Consultation * Billed for only the Quality Work Done * Offer Guaranteed Results * Client Data shall be maintained Confidential * Maintains 100% Client Satisfaction * Ready to work under any Company Brand Name PROJECT UPDATES: You shall be allotted with a Dedicated Project Manager for your Communication and Project Updates. Also, the Project Manager shall be available through IM, Email and Phone to have a conversation with you at your time of availability.  less

    database-administration telemarketing customer-support virtual-assistant social-media-marketing call-center-management project-management 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 1525 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • HTML Email Developer | SMM | Research & Admin | Graphic&Layout Artist

    Diana Camay Pascual is an experienced email HTML newsletter developer and designer, social media enthusiast, web researcher, virtual assistant and print layout artist. Continuously hired by several clients for four years. A 200HR CYT Ashtanga Yoga teacher and practitioner of … more

    Diana Camay Pascual is an experienced email HTML newsletter developer and designer, social media enthusiast, web researcher, virtual assistant and print layout artist. Continuously hired by several clients for four years. A 200HR CYT Ashtanga Yoga teacher and practitioner of yoga for almost 3 years. A previous call center team supervisor for companies such as Gateway, eMachines and Acer. She has been seasoned in delivering quality work and setting good expectations with employers. A zealous, proactive and efficient person, always finding a way to almost every challenges she faced. She is passionate in learning more skills and providing more than what is expected.  less

    virtual-assistant email-marketing web-content-management social-media-marketing email-handling call-center-management internet-marketing html yoga print-layout-design image-editing microsoft-publisher adobe-photoshop business-card-design 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 4005 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 27 PORTFOLIO ITEMS
    • 16 TESTS
  • Virtual Assistant/Web Researcher/Wordpress

    Quality, Time and Fair Price, can you compromise anything over them? If not, then you have found the right person. In this fast paced competitive world to stay in business you need someone who has a combination of great time … more

    Quality, Time and Fair Price, can you compromise anything over them? If not, then you have found the right person. In this fast paced competitive world to stay in business you need someone who has a combination of great time utilization, quality work and that too at a fair price. Well it is not that easy to find such a worker, but if you are willing to hire someone with this type of combination I want you to keep on reading. Working for 2+ years in the real world I am now ready to prove my skills in the On-line world as a full time Freelancer .I am skilled at Administration work which includes good Communication Skills, Web Research, Data Entry, Customer Support via e-mail & over the phone, good use of MS-Office application and recently I have been working on some Web Design projects. I am capable of following strict directions & at the same time working independently if required. I like every working details to be precise & clear in my mind so that I can end up with a perfect finish to my project to ensure cent percent client satisfaction.  less

    virtual-assistant call-center-management microsoft-excel helpdesk-support administrative-support customer-service customer-support online-help google-docs google-spreadsheet google-calendar-api internet-research 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 630 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Html Css Psd-Html Wordpress Php Mysql /Magento~Front/BackEnd Developer

    More than 6 years of experience, I'm highly qualified and skillful in any types of Web Design and Development Front End and Back end development. If your project falls into any of the categories below, I am the man … more

    More than 6 years of experience, I'm highly qualified and skillful in any types of Web Design and Development Front End and Back end development. If your project falls into any of the categories below, I am the man for the job and will do your work to your complete satisfaction and guarantee excellent quality work in a quick time frame.I strongly believe I am the best to do any kinds of below job. My highly hand work experience are given below. HTML,CSS,PSD to WORDPRESS,CMS,JOOMLA,MAGENTO,BOOTSTRAP, HTML5, XHTMLCSS3, CSS 2.1 Javascript, jQuery PSD to HTML Responsive Web Design Domain and Hosting PHP, PHP5, MYSQL, ANY FRAMEWORK.  less

    social-media-marketing call-center-management html html5 css3 wordpress php mysql 00 more less
    • $12.44 HOURLY RATE
    • 5.0
    • 178 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
  • VA I Wordpress | SEO | SMM | E-mail Marketing |

    I have My expertise falls on the following: A. Content Management | Copy-writing * Provide clients with daily, well-written content to be used in various blogs.Done work with various Companies with an Agency. * Manage writers who regularly produce quality articles. B … more

    I have My expertise falls on the following: A. Content Management | Copy-writing * Provide clients with daily, well-written content to be used in various blogs.Done work with various Companies with an Agency. * Manage writers who regularly produce quality articles. B. Project Management | Virtual Assistance * Project Manager on virtual teams. I use the following tools: * Base-camp * Campfire * Fresh-books * Drop-box * Google Docs C. As a virtual Assistant. I am experienced in the following: * Customer service and e-mail handling assistance * Scheduling tasks * Setting and arranging appointments, hotel booking, etc. * Basic Link building * Data mining * Keyword research * Product Upload in E-commerce Site D. Search Engine Optimization I have experience in using the following tools: * Google Adwords (Keyword Tool) * Google Analytics * SEO Scribe Content Optimizer (Word-press) * Aweber E. Social Media Management Work. Social media account creation and maintenance * Set up micro-blogging and social-networking accounts such as Twitter and Facebook; responding to queries and to customer complaints and answering questions from Twitter and Facebook followers Reputation management | Online Public Relations * Respond to customer quarries through Facebook, Twitter, LinkedIn, You-tube, make follow-up and formulate resolution to issues raised by customers. Content creation: * Create blog content. Write informative and engaging content with SEO in mind. * Distribute content to various social media sites for promotion and build links. * Fill out meta descriptions for WordPress posts and Pages. F. Technical Writing | Instructional Design | Copy-writing * Technical writing (uses Formatting Solutions Pro [FS PRo 4.1] to format training materials and professional documents that are "easy-to-read and well-structured" and fit for training use and presentations) * Blog content creation: Specializing in social media, fashion (http://www.beautiesfactory.co.uk), green economy, and medical-related write-ups, SEO-optimized content using SEO Scribe Content Optimizer WordPress plugin, etc. I have expertise both in WordPress and Blogger. * Article writing/copy-writing (specializes in social media, technology, search engine optimization, health, and marketing-related topics) * Creative writing * Business writing: business correspondence, customer e-mail response/handling, etc. * Article spinning (have used SEOLinkVine and Unique Article Marketing in spinning existing articles) * Virtual assistance/blog maintenance * Amazon Full Management. Blogging * SEO Scribe Content Optimizer * WordPress Google recently changed algorithm to mark poorly-created contents and exclude them from indexing. So,I encourage you to invest in quality and not quantity and that's something I aim to deliver to my clients to every project I work on. G. Translation Work * English-Tagalog and Tagalog to English Translation * Spanish-English Translation I have successfully assisted my previous clients (online marketers: individuals and companies) produce quality and informative contents which are SEO optimized and perform well in various search engines. I have work experience in Adobe Illustrator, Adobe Photoshop, Amazon Web Service, eBay Web Service also. You can find more information about my current/previous projects on my Profile & portfolio section. My Motto/Values: * Honor (bill employers time honestly) * Integrity * Excellence Hope you will like my profile to hire me.  less

    wordpress magento seo html5 css article-writing social-media-marketing email-marketing call-center-management internet-marketing 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 261 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
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