Call Center Management Professionals & Consultants

Showing 124 freelancers

Call Center Management Professionals & Consultants

Showing 124 freelancers

  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
  • Web Developer - Joomla/Wordpress/HTML/PHP, Software QA, WebSite QA

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and … more

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and the system development life cycle, experienced in integration testing, performance testing, functional testing, system testing, regression testing and client acceptance testing, knowledge and experience in querying databases, proven testing experience of business critical packages, problem solving and communication skills.  less

    joomla article-writing manual-testing software-qa-testing web-testing codeigniter php call-center-management microsoft-excel microsoft-word 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 275 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1453 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • Fast Competent Data Entry Professional

    Over 3 years of studying in Foundation University, i had make various certificates, brochures, websites using MS publisher, and programs for the various seminars held in school. For now, i want to develop and use my skills professionally by developing websites, edit, and do data entry job for global companies, to widen my horizon.

    data-scraping call-center-management internet-research data-entry accounting virtual-assistant microsoft-powerpoint microsoft-visual-basic link-building seo-keyword-research 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 101 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
  • Quality Analyst, VA, Accounting, Transcriptions, Data Entry

    I have previously worked with T-Mobile USA as a Quality Analyst for three years. Having a strong background in customer service and a degree in BS Business Administration Major in Financial Management Accounting, I was qualified to work with JP … more

    I have previously worked with T-Mobile USA as a Quality Analyst for three years. Having a strong background in customer service and a degree in BS Business Administration Major in Financial Management Accounting, I was qualified to work with JP Morgan Chase as an AVP for Operations for Customer Support Division and Collections Department prior working in Singapore. I am currently working for an Australian firm using Xero Accounting Software.  less

    bookkeeping bpo-call-center accounting customer-service call-center-management supervisory-skills microsoft-excel data-entry translation transcription 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 29 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 15 TESTS
  • Tele Marketer, Customer Support , VA, Web Design

    We (Total Expert Solutions) are an Virtual Assistant and Website Designing & Development Company with a current Team Size of more than 350 Employee expertise in all aspects of Virtual Assistant and Web Designing. Till now, we have worked on more … more

    We (Total Expert Solutions) are an Virtual Assistant and Website Designing & Development Company with a current Team Size of more than 350 Employee expertise in all aspects of Virtual Assistant and Web Designing. Till now, we have worked on more than 10,000 hours Virtual Assistant and Web Designing & Development Projects of various different categories and been a One Point Solution to all our Clients from Designing & Developing their websites to Ranking the websites Top in all Major Search Engines and Driving High Volume of Potential Targeted Customers. Due to Offering Quality Services at most Competitive Prices, Many Top SEO & Web Designing Companies from US, UK, Canada, Australia, New Zealand, Africa etc are Outsourcing Projects to work under their Company Brand Name. Considering all Clients from Small, Medium and Large Businesses, we are able to offer our services at most competitive prices compared to the current market prices in US, UK, AU, NZ etc and even in India too. We have satisfied 98% of clients by rendering our Quality Result Oriented Services. WHY TO CHOOSE US? * All our Services are Offered at Most Competitive Prices. * Dedicated Project Managers available 24x7 (Email/Phone/IM) * Full Reporting System and Free Consultation * Billed for only the Quality Work Done * Offer Guaranteed Results * Client Data shall be maintained Confidential * Maintains 100% Client Satisfaction * Ready to work under any Company Brand Name PROJECT UPDATES: You shall be allotted with a Dedicated Project Manager for your Communication and Project Updates. Also, the Project Manager shall be available through IM, Email and Phone to have a conversation with you at your time of availability.  less

    database-administration telemarketing customer-support virtual-assistant social-media-marketing call-center-management project-management 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 1525 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Marvelous Solutions

    Over the last 2 years, I have served a wide range of customer requirements, from data entry to database administration for small businesses. My core competency lies in using latest available technology and completing the task way before time, I … more

    Over the last 2 years, I have served a wide range of customer requirements, from data entry to database administration for small businesses. My core competency lies in using latest available technology and completing the task way before time, I am seeking opportunities to introduce new services and some extra support if needed. I also have had worked with technologies like Ms Office, Core Java, Web 2.0. Translations and Audio transcription are the new services introduced by me.  less

    data-entry translation-english-hindi xampp windows-xp-administration sql microsoft-word microsoft-excel call-center-management data-analysis 00 more less
    • $3.33 HOURLY RATE
    • 4.8
    • 5 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 14 TESTS
  • HTML Email Developer | SMM | Research & Admin | Graphic&Layout Artist

    Diana Camay Pascual is an experienced email HTML newsletter developer and designer, social media enthusiast, web researcher, virtual assistant and print layout artist. Continuously hired by several clients for four years. A 200HR CYT Ashtanga Yoga teacher and practitioner of … more

    Diana Camay Pascual is an experienced email HTML newsletter developer and designer, social media enthusiast, web researcher, virtual assistant and print layout artist. Continuously hired by several clients for four years. A 200HR CYT Ashtanga Yoga teacher and practitioner of yoga for almost 3 years. A previous call center team supervisor for companies such as Gateway, eMachines and Acer. She has been seasoned in delivering quality work and setting good expectations with employers. A zealous, proactive and efficient person, always finding a way to almost every challenges she faced. She is passionate in learning more skills and providing more than what is expected.  less

    virtual-assistant email-marketing web-content-management social-media-marketing email-handling call-center-management internet-marketing html yoga print-layout-design image-editing microsoft-publisher adobe-photoshop business-card-design 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 4005 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 27 PORTFOLIO ITEMS
    • 16 TESTS
  • Virtual Assistant/Web Researcher/Wordpress

    Quality, Time and Fair Price, can you compromise anything over them? If not, then you have found the right person. In this fast paced competitive world to stay in business you need someone who has a combination of great time … more

    Quality, Time and Fair Price, can you compromise anything over them? If not, then you have found the right person. In this fast paced competitive world to stay in business you need someone who has a combination of great time utilization, quality work and that too at a fair price. Well it is not that easy to find such a worker, but if you are willing to hire someone with this type of combination I want you to keep on reading. Working for 2+ years in the real world I am now ready to prove my skills in the On-line world as a full time Freelancer .I am skilled at Administration work which includes good Communication Skills, Web Research, Data Entry, Customer Support via e-mail & over the phone, good use of MS-Office application and recently I have been working on some Web Design projects. I am capable of following strict directions & at the same time working independently if required. I like every working details to be precise & clear in my mind so that I can end up with a perfect finish to my project to ensure cent percent client satisfaction.  less

    virtual-assistant call-center-management microsoft-excel helpdesk-support administrative-support customer-service customer-support online-help google-docs google-spreadsheet google-calendar-api internet-research 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 653 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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