Help desk Freelancers

Showing 33 freelancers

Help desk Freelancers

Showing 33 freelancers

  • Mechanical Engineer, Customer Support Representative, Translator

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made … more

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made use of AutoCAD for different drawings, mostly 2D. I'm Albanian with a sound knowledge of English, Italian, Russian languages. I've the title European Railway Engineer. I'm diesel-electrical locomotive engineer. I've also a successful experience with automotive industry (managing the Warranties and Spare Parts for different auto brands). I have participated and discussed in international railway meetings and I've organized myself such events. In some such events I've made simultaneous translation. I've very good PC skills. I've created three MS Access databases for two different companies. One of the databases includes VBA code as an interactive database for passenger trains timetable. I've created different PowerPoint presentations.  less

    helpdesk-support ebay-motors autodesk microsoft-excel microsoft-access microsoft-powerpoint microsoft-visual-basic 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 7004 HOURS
    • ALBANIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 25 TESTS
  • Wordpress Expert and Certified System Administrator

    Wordpress expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft/Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working … more

    Wordpress expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft/Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.  less

    wordpress website-development technical-support cpanel whm computer-maintenance domain-migration computer-networking helpdesk-support plesk 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 2288 HOURS
    • SERBIA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 12 TESTS
    GROUPS:
  • Professional Search Engine Optimization and Marketing Consultant SEO

    The internet has always inspired me by its endless possibilities. I exchanged my project management position to SEO field. I have 6 years experience in customer support, 3 years experience in manual QA and QA team management, 1 year in … more

    The internet has always inspired me by its endless possibilities. I exchanged my project management position to SEO field. I have 6 years experience in customer support, 3 years experience in manual QA and QA team management, 1 year in project management and 4 years of experience in SEO. I speak, write and read fluently English, Hebrew, Russian and Lithuanian. I am always eager to learn new things and add more skills to my resume.  less

    seo-keyword-research project-management email-technical-support helpdesk-support link-building website-analytics website-development on-page-optimization off-page-optimization software-qa-testing 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 1045 HOURS
    • ISRAEL
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Systems Administrator, Technical Support, and Sharepoint

    I am seeking opportunities where I can apply my skills on PC, server, network and technical support. I am here to provide solutions remotely (using various remote desktop sharing tools). I am knowledgeable in the following areas as well: HTML, CSS, Sharepoint, PHP, Joomla, Drupal, Wordpress and databases such as MS SQL, MySQL and Oracle.

    windows-administration linux-system-administration unix-system-administration network-administration sql microsoft-sharepoint-administration helpdesk-support html css wordpress 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 2982 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1453 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • Top 10% ~ VA ~ Expert Support ~ WordPress Web Master ~ & More ~ USA

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates … more

    I’m Londoner now living in San Antonio, Texas. Over the last 15 years I have developed my skills doing data processing, data entry, webmaster, blogging, wordpress, graphics, customer support, internet marketing and research. Including working for companies; Bennetts Associates Limited, Statesman Travel and Cyril Leonard & Co Suveryours in London England. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more. I am also looking for administration projects, jobs handling data entry, internet marketing and research. I am well experienced in all the above named fields with the capacity to take on other ventures. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to multiple businesses.  less

    customer-support virtual-assistant administrative-support web-content-management helpdesk-support forum-moderation data-entry internet-research internet-marketing property-management wordpress google-analytics paypal-integration seo data-analysis project-management recruiting 00 more less
    • $33.33 HOURLY RATE
    • 4.1
    • 1183 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 3 TESTS
  • Executive Administrative Assistant

    My professional knowledge and skills are comprised of over 25 years of collected experience in administrative/clerical, supervision, teaching, technical writing, and management. I have develop Internet skills in the area of Web publishing using HTML and CSS, Internet research … more

    My professional knowledge and skills are comprised of over 25 years of collected experience in administrative/clerical, supervision, teaching, technical writing, and management. I have develop Internet skills in the area of Web publishing using HTML and CSS, Internet research and advertising, data mining, and blogging. I type at a rate of 70 wpm and 120 spm on a calculator. I have expert know of MS Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, and ACT. My ideal virtual assistant job is working for a busy executive who needs a top-notched assistant to assist him/her with client services, travel, website, writing (i.e., blogging, correspondence, technical procedures, etc.), and email management.  less

    technical-writing business-writing word-processing customer-service transcription event-planning database-management administrative-support blog-writing helpdesk-support spreadsheets project-management order-processing database-administration data-entry virtual-assistant accounts-receivable-management receptionist-skills 00 more less
    • $16.67 HOURLY RATE
    • 4.6
    • 1173 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 3 TESTS
  • Data Entry/Web Researcher/Ecommerce/X-cart Product Entry Specialist

    I’m certified Data Entry Professional with more than 10 years of experience in this field and have handled different projects from other countries. My goal is to enhance my knowledge and skills while utilizing them for the growth of … more

    I’m certified Data Entry Professional with more than 10 years of experience in this field and have handled different projects from other countries. My goal is to enhance my knowledge and skills while utilizing them for the growth of both parties. I am very specific, fast and attentive to details. I am also very dedicated to my work and having determination to learn new ideas/skills to provide quality work.  less

    data-entry x-cart internet-research microsoft-excel helpdesk-support data-encoding administrative-support adobe-photoshop microsoft-word magento wordpress microsoft-outlook-development virtual-assistant data-analysis google-docs yahoo-messenger word-processing adobe-pdf pdf-conversion filipino google-spreadsheet spreadsheets bigcommerce opencart 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 2152 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Customer Service / eCommerce

    I have been working with Hill International since August of 2012, Full time as a customer service representative. We help contractors to submit their Certified Payroll Reports for prevailing wage jobs. I worked with Ashop commerce as a help desk … more

    I have been working with Hill International since August of 2012, Full time as a customer service representative. We help contractors to submit their Certified Payroll Reports for prevailing wage jobs. I worked with Ashop commerce as a help desk support representative from March 2012 to March 2013, helping people to setup their eCommerce web stores from home. Before that I had been working with Skylark Technology Inc. in Mankato as a Computer Technician/Network Administrator. From August 2005 to September 2010 when I was laid off. Before that I attended Rasmussen College in Mankato and earned my Information Technology Certificate in Web Design and also a Certificate in Business Management. I love working with people and helping them to learn new things, it gives a great sense of accomplishment when you can help someone learn something and they are so grateful. I enjoy working with computers and helping people to learn. I am very proficient in all versions of Windows as well as Microsoft Office and many other programs. I pick up on new programs very quickly. I am a hard worker and self motivated and have lots of patience.  less

    customer-service helpdesk-support telephone-skills customer-support technical-support chat-support remoting email-technical-support data-entry windows-administration computer-maintenance computer-repair internet-research financial-accounting hardware-troubleshooting adobe-photoshop live-chat-software html camtasia video-editing video-postediting 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 2567 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
  • Zendesk Expert, Tech Support, Software and QA Tester

    Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience. I have been involved in Zendesk setup and customization, integration and building documentation and … more

    Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience. I have been involved in Zendesk setup and customization, integration and building documentation and knowledge-based articles. I also worked as a software tester and wesite QA. I have been working with various project management and development tools such as Attlassian-Jira, Basecamp, Zoho Projects, Asana and various Software Testing tools. Using these SaaS tools, I was able to work independently and increase my productivity. I am detailed oriented and able to create video tutorials, screencasts and process documentation. SKILLS 1. Product Documentation a. Knowledge-based articles b. Technical writing c. How-to Articles d. Screencasts and video tutorial e. Screenshot images f. Confluence documentation g. Zendesk Help Center forum and knowledge-base f. Screensteps, ClarifyIt, Evernote 2. Zendesk Administration a. Branding and customization b. Ticket workflows and management c. Zendesk Apps and Integration d. Forum and article management e. Macros | Triggers | Automation f. Email template 3. Design and Multimedia a. Intermediate graphics design using Photoshop CS6 b. Presentation and Animated videos using Powtoon and Prezi c. Expert in Screencast using Camtasia Studio d. Promo video | Audio Narration | Scrip writing | Background music e. Email template | Responsive using HTML and CSS f. Website templates editing using CSS 4. Software testing and Web QA a. Bugtracking using Attlassian-Jira and Mantis b. Virtual machine using VMWare and Virtualbox c. Perform and create test cases d. Cross-browser | Functional | Blackbox | Integration |Compatibility | Installation | Manual testing c. Operating system support | Windows, OSX, Linux and mobile OSes. 5. E-commerce and Marketing a. Social media marketing b. Basic SEO c. Email marketing using iContact, Mailchimp d. Familiar in using e-commerce platform such as Shopify, InfusionSoft, Neto 6. Customer Service and Tech Support a. 5 years of experience supporting large US cable companies. b. Good communication Skills c. Handles phone, chat, email support d. Very technical and deliver a message that is easy to understand by the customers. 7. Project Management a. Familiar with Basecamp | Confluence | Asana | Zoho b. Able to work easily with a team of different roles c. Experienced in managing e-commerce, email marketing, graphics design d. very pro-active in providing feedback and suggestions to promote better business operation  less

    blog-writing zendesk helpdesk-support css html wordpress customer-support chat-support email-technical-support basecamp atlassian-jira camtasia virtualization functional-testing manual-testing virtual-assistant 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 1615 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
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