chat support Freelancers

Showing 56 freelancers

chat support Freelancers

Showing 56 freelancers

  • About myself:

    I have a lot of experience with computers, I have been working with them from a very early age. Some of these skills include: - Designing websites (HTML, CSS, DreamWeaver) - Coding languages: HTML, CSS, Visual Basic (limited), Java (limited) - Administrator/moderator … more

    I have a lot of experience with computers, I have been working with them from a very early age. Some of these skills include: - Designing websites (HTML, CSS, DreamWeaver) - Coding languages: HTML, CSS, Visual Basic (limited), Java (limited) - Administrator/moderator experience of positions on different websites - Customer support (Live chat, tickets system) - Translating (English - Dutch) - Spoken languages: Dutch (fluently), English (fluently), German (limited), French (limited) - Malware removal and repairing computers - Experience in writing reviews - Experience in using Microsoft Word, PowerPoint, Excel - Making videogames (RPGMaker VX Ace, GameMaker)  less

    blog-writing chat-support game-testing forum-moderation 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 3 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • With the experience I acquired working as Supervisor for at&t, I developed the skills and learned how to deliver the best experience any business can get, I'm a fast learner and I will be able to deliver any … more

    With the experience I acquired working as Supervisor for at&t, I developed the skills and learned how to deliver the best experience any business can get, I'm a fast learner and I will be able to deliver any results for you and your company.  less

    account-management translation chat-support translation-english-spanish translation-spanish-english 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 2754 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced Telemarketer|Live Chat and Email Support|Admin Support

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support … more

    Declared as within the top 10% of most successful freelancers in oDesk! I can offer you great help in customer service, admin support and social media. I also have proven expertise in: *Administrative tasks *Data Entry *Inbound/Outbound Call Support (Billing, Technical and Sales) *Chat Support (Sales, Inquiry, Billing and Technical) *Graphic Design *Email Support (Sales, Inquiry, Billing and Technical) *Social Media *SEO I am still willing to learn more and try anything and everything as a fulltime freelance service provider to help businesses grow. I am a fast-learner and have focus to get the job done. With all the experiences and expertise that I have, I am truly confident that I can do great on jobs and with these skills I am certain that I can be an asset for the company that I will be working for.  less

    telemarketing appointment-setting sales inbound-marketing administrative-support virtual-assistant chat-support social-media-marketing 00 more less
    • $6.67 HOURLY RATE
    • 4.7
    • 3468 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • Technical Support/Customer Service, Training & Reasearch, Gaming, etc.

    With at least 5 years experience in each various fields: Mass Media, sales, internet research and technical support -- and at least 2 years experience of being a call center English/product trainer. 1-800-Flowers, Circuit City, Global Exchange Service (GXS), Ingram … more

    With at least 5 years experience in each various fields: Mass Media, sales, internet research and technical support -- and at least 2 years experience of being a call center English/product trainer. 1-800-Flowers, Circuit City, Global Exchange Service (GXS), Ingram Micro - just to name some of my involvements during the previous years. My hunger for more knowledge never fails to drive me from discovering new horizons as each day come. I also have some experience in the following areas: HTML, Turbo C/C++/Pascal, software design and testing, IPTV, DSL troubleshooting, and email marketing. I am currently working as a technical support representative for iContact software; nevertheless I still would like to explore more boundaries for self fulfillment or in service for others.  less

    translation-filipino-english translation-english-filipino internet-research technical-support hardware-troubleshooting data-scraping data-mining game-development data-encoding pascal virus-removal data-entry e-learning technical-writing proofreading voice-talent business-coaching customer-support customer-service chat-support tagalog 00 more less
    • $5.56 HOURLY RATE
    • 4.4
    • 1463 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 18 TESTS
  • Zendesk Expert, Tech Support, Software and QA Tester

    Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience. I have been involved in Zendesk setup and customization, integration and building documentation and … more

    Working with large US-based companies as Technical Support for the past 5 years, I developed a customer-oriented skills that helps businesses provide a better customer experience. I have been involved in Zendesk setup and customization, integration and building documentation and knowledge-based articles. I also worked as a software tester and wesite QA. I have been working with various project management and development tools such as Attlassian-Jira, Basecamp, Zoho Projects, Asana and various Software Testing tools. Using these SaaS tools, I was able to work independently and increase my productivity. I am detailed oriented and able to create video tutorials, screencasts and process documentation. SKILLS 1. Product Documentation a. Knowledge-based articles b. Technical writing c. How-to Articles d. Screencasts and video tutorial e. Screenshot images f. Confluence documentation g. Zendesk Help Center forum and knowledge-base f. Screensteps, ClarifyIt, Evernote 2. Zendesk Administration a. Branding and customization b. Ticket workflows and management c. Zendesk Apps and Integration d. Forum and article management e. Macros | Triggers | Automation f. Email template 3. Design and Multimedia a. Intermediate graphics design using Photoshop CS6 b. Presentation and Animated videos using Powtoon and Prezi c. Expert in Screencast using Camtasia Studio d. Promo video | Audio Narration | Scrip writing | Background music e. Email template | Responsive using HTML and CSS f. Website templates editing using CSS 4. Software testing and Web QA a. Bugtracking using Attlassian-Jira and Mantis b. Virtual machine using VMWare and Virtualbox c. Perform and create test cases d. Cross-browser | Functional | Blackbox | Integration |Compatibility | Installation | Manual testing c. Operating system support | Windows, OSX, Linux and mobile OSes. 5. E-commerce and Marketing a. Social media marketing b. Basic SEO c. Email marketing using iContact, Mailchimp d. Familiar in using e-commerce platform such as Shopify, InfusionSoft, Neto 6. Customer Service and Tech Support a. 5 years of experience supporting large US cable companies. b. Good communication Skills c. Handles phone, chat, email support d. Very technical and deliver a message that is easy to understand by the customers. 7. Project Management a. Familiar with Basecamp | Confluence | Asana | Zoho b. Able to work easily with a team of different roles c. Experienced in managing e-commerce, email marketing, graphics design d. very pro-active in providing feedback and suggestions to promote better business operation  less

    blog-writing zendesk helpdesk-support css html wordpress customer-support chat-support email-technical-support basecamp atlassian-jira camtasia virtualization functional-testing manual-testing virtual-assistant 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 1583 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • Translator (English to Spanish and viceversa) - Editing, Proofreading

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because … more

    Bilingual (English and Spanish) with solid experience in various support roles with International Companies, transcribing, translating and proofreading. As a Translator, I have experience assisting clients with writing, editing, proofreading, and formatting. I am an efficient and thorough translator because I enjoy the process and have excellent technical language skills (technical documentation, manuals, and software for engineering, medical and technology companies). If the examples of my work on my portfolio, past works on oDesk and client reviews/feedback are not enough for you to assess my professional abilities, I can provide a small sample from the project you are hiring for in order to show you what I am capable of delivering. My high feedback score is a great indication of how seriously I take my commitment to each and every project. I have years of experience and I always take great pride in producing quality translations. I am reliable and dependable, I never abandon projects and I meet all of my deadlines. I also prefer to complete my work sooner rather than later, and I usually do so before the deadline if at all possible. I am looking to expand my experience to other areas of translating, and I would love to be given a chance to work with you!  less

    translation-english-spanish translation-spanish-english spanish virtual-assistant social-media-marketing microsoft-word transcription microsoft-excel adobe-illustrator logo-design article-writing blog-writing google-apps wordpress facebook-marketing online-community-management microsoft-outlook-development adobe-fireworks skype word-processing conflict-resolution chat-support administrative-support email-technical-support customer-support technical-support phone-support call-center-management article-submission blog-commenting online-help english-tutoring 00 more less
    • $20.00 HOURLY RATE
    • 4.9
    • 277 HOURS
    • VENEZUELA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 19 TESTS
  • Writer/Blogger/Experienced Virtual Assistant / Wordpress expert

    I’m here to help you. Consider me as a friend offering an extra set of hands on your business. If you’re already overwhelmed in your business, or simply want to do bigger things, or you don’t have … more

    I’m here to help you. Consider me as a friend offering an extra set of hands on your business. If you’re already overwhelmed in your business, or simply want to do bigger things, or you don’t have the skills with tasks that need to be done, I’m your friendly neighborhood VA. I provide smooth working relationship. I guarantee immediate response and constant communication, and high quality results. I’m expert in: Wordpress (management/design) SEO (on page/off page) Social Media (management/marketing) Search Engine Marketing Internet Marketing Affiliate Marketing I can also do: Online Research Ebook formatting Data Entry Typing (50 WPM) Photo Editing Average HTML/CSS Basic Video Editing and other administrative support. My clients are: Bloggers, Web owners, E-commerce owners, entrepreneurs, small businesses owners, authors, CEOs, web designers, web managers, lawyers, real estate agents, musicians, photographers, car dealers, fellow contractors, office workers, engineers, construction workers, farmers, cops, fishermen, actors, strippers, superheroes, and so on. In short, anyone who needs my service. If you fall into these professions, I’m just an email away. If I missed yours, I apologize. Contact me anyway. I’ll add your profession in the list next time.  less

    internet-marketing creative-writing technical-writing blog-writing graphic-design virtual-assistant seo-keyword-research internet-research translation transcription photography chat-support social-media-marketing web-design google-docs microsoft-excel video-editing kindle-app-development affiliate-marketing clickbank mailchimp aweber content-writing essay-writing lyrics-writing article-writing users-guide-writing news-writing-style sermon-writing dropbox-api basecamp 00 more less
    • $16.67 HOURLY RATE
    • 4.2
    • 2395 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 14 TESTS
    GROUPS:
  • Customer Services Representative

    I've been in the industry for 4 years and I've learned that the job of a call center agent can be very hectic and pressure-filled. Shift timings are also common with most centers working 24/7. As a … more

    I've been in the industry for 4 years and I've learned that the job of a call center agent can be very hectic and pressure-filled. Shift timings are also common with most centers working 24/7. As a call center agent you must have a pleasant and friendly mannerism where you would build rapport to your clients. Should have the ability to comprehend, capture as well as interpret basic customer information, to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization. I started as an agent and after 3 months I was promoted as a Subject Matter Expert (SME). After 5 months in my position as SME, our account is in need of a Consumer Resolutions Officer(CRO). I applied for the position and fortunately got the post. I've learned to meet tight deadlines, high level of motivation, be more effective, more skilled, to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well a welcome feedback to newbies, contribute to building team spirit, aid others to succeed and a lot more. My Commitment is to provide what you need to bring the business to a higher competitive level that will help showcase your products or services to your mark.  less

    call-center-management call-handling email-handling email-technical-support chat-support 00 more less
    • $6.67 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1129 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Reliable and Trust Worthy

    I am reliable and confident; I can meet your expectations sooner than you thought. I have excellent experience in customer service and support, inbound/outbound call handling, emails, Data entry (45wpm). I am certain I would be your ideal virtual … more

    I am reliable and confident; I can meet your expectations sooner than you thought. I have excellent experience in customer service and support, inbound/outbound call handling, emails, Data entry (45wpm). I am certain I would be your ideal virtual assistant to accomplish your requirements. I will be available on part time or full time basis, you decide the time, and I am there with uninterrupted Internet connection. I have strong written and verbal communication skills, including the ability to communicate adverse decisions and differing opinions in a positive, professional manner. I find myself very efficient in handling tasks like this. If given a chance and further details, I'm comfortable and rest assured I could deliver the completed and high quality output on your scheduled time frame. I have a desktop and a laptop to use to serve you better. Please try me, I will be a handy candidate on long term basis.  less

    data-entry customer-service technical-support outbound-sales chat-support email-handling email-technical-support 00 more less
    • $4.44 HOURLY RATE
    • 4.9
    • 692 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
loading