Call Center Management Professionals & Consultants

Showing 635 freelancers

Call Center Management Professionals & Consultants

Showing 635 freelancers

  • Call- Center Professional

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment … more

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment to you: As a Call- Center Agent my full commitment as a Free Lancer in your company to do the best that I can with great ideas, and great creative works.  less

    social-media-marketing call-center-management data-entry virtual-assistant outbound-sales inbound-marketing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 39 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Expert in SEO/SMM/internet marketing

    I am Ashraful Huda Sumon from Bangladesh. I have completed my graduation in IR. I started my Career as a professional SEO, wordpress and now want to work as a Successful freelancer. Right now I believe that I can do … more

    I am Ashraful Huda Sumon from Bangladesh. I have completed my graduation in IR. I started my Career as a professional SEO, wordpress and now want to work as a Successful freelancer. Right now I believe that I can do the following jobs and I can do following work: 1. SEO, Link Building, Blog commenting, Directory Submission, Social Bookmarking, keyword search, Forum profile creation and posting. All off page and on page SEO for your website drive traffic to your website or if you need to increase PR, Alexa ranking, first position on Google search. 2. Social media marketing like fb marketing, twitter,yt, google+ etc . 3. Quickly can manage fb like, twitter followers,google + etc. 4. Craigslist post, leads generation and many more. 5. Photobucket account creation and uploading generate URL link for every image. 6. Data entry work and web research. 7. Joomla & wordress expert 8. Cpanel expert 9. Article writing 10. I do forex trading about 4 years. I do forex in exness and instaforex broker. At last, I want to add that, I am always very enthusiastic to learn new things and able to achieve full satisfaction of my valuable buyer.  less

    social-media-marketing internet-marketing call-center-management wordpress joomla cpanel seo 00 more less
    • $4.44 HOURLY RATE
    • 4.7
    • 131 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
  • Customer Care Executive

    Hi, This is Rubaii Saleh, 2 year's experienced of Customer Care Executive (voice, English). I'm pretty sure, my service will satisfy your customers more than 100%! So, if you need an excellent tele-caller for your company, just contact … more

    Hi, This is Rubaii Saleh, 2 year's experienced of Customer Care Executive (voice, English). I'm pretty sure, my service will satisfy your customers more than 100%! So, if you need an excellent tele-caller for your company, just contact me! I guarantee, you will never be disappointed!!! Cheers!  less

    customer-service customer-support telemarketing bpo-call-center call-center-management 00 more less
    • $7.78 HOURLY RATE
    • 4.8
    • 192 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 5 TESTS
  • Virtual Manager/Customer Service/Sales / Admin 265 hours

    Dedicated BPO professional, Accounts service manager with 11+ years of experience in Shared services, back office and support organizations for multinational organizations. Consistent with achieving good customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Experienced … more

    Dedicated BPO professional, Accounts service manager with 11+ years of experience in Shared services, back office and support organizations for multinational organizations. Consistent with achieving good customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Experienced in Operations and Business Development with training and mentoring from Banking, BPO and Consumer services leaders.  Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies. Current hosts a radio program broadcast online and AM.  less

    recruiting administrative-support telephone-skills telemarketing virtual-assistant account-management call-center-management customer-service zendesk 00 more less
    • $7.50 HOURLY RATE
    • 4.2
    • 167 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
  • Accounting Professional

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review … more

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review and take the Enrolled Agent Examination administered by the IRS while managing hands on with its clients cases. ERP I used are all cloud based such as Salesforce CRM, Quickbooks Online, Quickbooks Accountant Proseries, Great Plains, Authorize.net, ACHWorks, Metrofax, Dropbox, Google docs, Zoho and Earth Class Mail On the side, I am also currently working online for a Houston, TX company as a Collections Specialist. I was also hired by a US Tax & Legal Consulting firm where I was tasked to research for answers on various legal questions for BAR review purposes. In 2008, I was hired by a BPO company who sent me for a two-month training in Jacksonville, Florida, USA. From the training, I gained knowledge in ERP called Infinium and SAP focusing on Invoice Exception resolution and customer service. I am confident that my skills and experience will contribute a great deal to the growth of the companies and organizations I will be working for.  less

    bookkeeping accounts-payable-management call-center-management email-handling financial-accounting international-tax-law telephone-skills lotus-notes 00 more less
    • $9.44 HOURLY RATE
    • 4.9
    • 5722 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Medical Billing A/R Specialist, Data Analyst

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my … more

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my skills to help companies get those projects crossed off of there to-do lists, while expanding my own knowledge and experience. I have worked in different fields of medical billing. Data Entry Billing,submission, Payment posting, Follow-up with insurance companies for claims, prepare late file claim's appeals and also expert in following programs, Office Ally Practice Mate, Kareo, Practice Fusion, eClinicalWorks, Medisoft 16,17 version. a) Medical Billing Services includes the following:- - To check Eligibility and verification of patient’s health benefits from insurance carrier’s website. - Full patient demographics and charge entry - Insurance claims submission (primary, secondary or tertiary) - Accounts receivable analysis with corrective and preventive actions and decision making for Collections - Strong claims follow up on denials from insurances - Patient billing inquiries as per received information from provider office - To check claim status from insurance, websites, auto response unit - ICD9, CPT and HCPCS Coding and/or review, - Daily, Monthly and annual AR Financial reports preparation - Patient billing (b). Medical Coding - To research the right DX and CPT code according to medical records - Provide right DX pointers for the first time to avoid payment delays (c). Specialties Anesthesiology Cardiology Chiropractic Dermatology Emergency Medicine Endocrinology Family Practice Gastroenterology General surgery Geriatrics Gynaecology and obstetrics Internal Medicine Pneumology Orthopaedic Otolaryngology Pathology Pediatrics Physical Medicine and Rehabilitation Physical Therapist Psychiatry Neurology Radiology Radiotherapy Rheumatology Urology DME  less

    medical-billing-coding icd-coding data-analysis administrative-support data-entry medical-records-research medical-transcription microsoft-excel customer-support call-center-management 00 more less
    • $5.00 HOURLY RATE
    • 4.5
    • 1838 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 6 TESTS
  • Web Developer - Joomla/Wordpress/HTML/PHP, Software QA, WebSite QA

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and … more

    I am an open source web developer and tester, specialized in PHP, PHP Codeigniter, Joomla, WordPress and different E commerce CMS. I am professional, experienced in developing Web/database/standalone applications. and Having good knowledge in software testing methodology and the system development life cycle, experienced in integration testing, performance testing, functional testing, system testing, regression testing and client acceptance testing, knowledge and experience in querying databases, proven testing experience of business critical packages, problem solving and communication skills.  less

    joomla article-writing manual-testing software-qa-testing web-testing codeigniter php call-center-management microsoft-excel microsoft-word 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 275 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
    GROUPS:
  • APPOINTMENT SETTER / LEAD GEN check> http://vocaroo.com/i/s09SCrxJcwZN

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine … more

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine just in case you get to browse my profile by random. As a Bachelor of Arts Major in Mass Communication degree holder, it is my objective to work with INTEGRITY, COMPETENCY and PASSION. 10 YEARS of experience developed my skills in different fields of marketing. One thing is for sure, I am the BEST at what I do and I get things done. If you plan to pay less than my current professional hourly rate, please do not waste my time. Thank you.  less

    lead-generation appointment-setting cold-calling customer-service call-center-management advertising call-handling outbound-sales sales 00 more less
    • $15.00 HOURLY RATE
    • 4.9
    • 1410 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Customer Service/Virtual Assistant/Data Entry

    A hardworking, reliable and competent contractor seeking job opportunity where skills, education, training and experience will be utilized and be an advantage to any employer. Almost 3 years of call center experience. Extensive experience as a customer service representative includes … more

    A hardworking, reliable and competent contractor seeking job opportunity where skills, education, training and experience will be utilized and be an advantage to any employer. Almost 3 years of call center experience. Extensive experience as a customer service representative includes handling account inquiries, customer complaints, support issues, marketing company's products and collecting payments from customers with delinquent accounts.  less

    call-center-management customer-service customer-support microsoft-word lead-generation microsoft-excel data-entry microsoft-powerpoint internet-research email-handling 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1050 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Journalist, Proofreader, Editor, Content Writer

    I've been in a writing industry for a long period of time. Writing is my best skill and I'm willing to share this talent that God has given to me. I was an editor-in-chief of our school's … more

    I've been in a writing industry for a long period of time. Writing is my best skill and I'm willing to share this talent that God has given to me. I was an editor-in-chief of our school's official publication, had a lot of articles including editorial writing, news writing, feature writing, copy reading and headline writing. I also worked as a call center agent (in-bound and out-bound calls) and have a background on how to deal with native English speakers.I have an advanced performance in writing and editing, as well as excellent command in English both written, verbal, and by phone.  less

    article-writing call-center-management creative-writing news-writing-style data-entry short-story-writing journalism-writing audio-editing 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1535 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
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