Call Center Management Professionals & Consultants

Showing 639 freelancers

Call Center Management Professionals & Consultants

Showing 639 freelancers

  • Call- Center Professional

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment … more

    I am a Call- Center Agent Professional: I am working in the competent company here in our local community. As a Call- Center Agent I want to explore more here in oDesk. I want to explore my knowledge. My Commitment to you: As a Call- Center Agent my full commitment as a Free Lancer in your company to do the best that I can with great ideas, and great creative works.  less

    social-media-marketing call-center-management data-entry virtual-assistant outbound-sales inbound-marketing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 39 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Customer Care Executive

    Hi, This is Rubaii Saleh, 2 year's experienced of Customer Care Executive (voice, English). I'm pretty sure, my service will satisfy your customers more than 100%! So, if you need an excellent tele-caller for your company, just contact … more

    Hi, This is Rubaii Saleh, 2 year's experienced of Customer Care Executive (voice, English). I'm pretty sure, my service will satisfy your customers more than 100%! So, if you need an excellent tele-caller for your company, just contact me! I guarantee, you will never be disappointed!!! Cheers!  less

    customer-service customer-support telemarketing bpo-call-center call-center-management 00 more less
    • $7.78 HOURLY RATE
    • 4.8
    • 192 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 5 TESTS
  • Virtual Manager/Customer Service/Sales / Admin 265 hours

    Dedicated BPO professional, Accounts service manager with 11+ years of experience in Shared services, back office and support organizations for multinational organizations. Consistent with achieving good customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Experienced … more

    Dedicated BPO professional, Accounts service manager with 11+ years of experience in Shared services, back office and support organizations for multinational organizations. Consistent with achieving good customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Experienced in Operations and Business Development with training and mentoring from Banking, BPO and Consumer services leaders.  Respected builder and leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensure the execution of all safety, security, quality and store operations policies. Current hosts a radio program broadcast online and AM.  less

    recruiting administrative-support telephone-skills telemarketing virtual-assistant account-management call-center-management customer-service zendesk 00 more less
    • $7.50 HOURLY RATE
    • 4.2
    • 167 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
  • Remote Executive Assistant | Inventory | Office Admin | Data Analyst

    My solid capabilities in the fields of office organization, purchasing and merchandising which I obtained from working in manufacturing industry and import/export commercial enterprises for 10 years consolidated with a couple of additional years in BPO are what I … more

    My solid capabilities in the fields of office organization, purchasing and merchandising which I obtained from working in manufacturing industry and import/export commercial enterprises for 10 years consolidated with a couple of additional years in BPO are what I use in providing general admin services to both small and medium ventures and additionally to busy professionals around the world. If you feel that your business is developing and you require some assistance, I am offering below services: Word Processing Creating and Managing Spreadsheets Preparing PowerPoint Presentation File Conversion Online Research Document Management Database Management Email Marketing Email and Calendar Management Creating and Managing Social Media Account Online Form Filling Basic Technical Support Purchasing Personal Items Online Inventory Management Source Merchandise Send Written Inquiries to Vendors I assure you of the following: A friendly and professional service Maintains business confidentiality Work completed on time and to a high standard Reliability and honesty Looking forward to do business with you.  less

    virtual-assistant inventory-management microsoft-excel microsoft-word email-handling call-center-management administrative-support purchasing-management google-docs calendar-management 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 2069 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
  • Accounting Professional

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review … more

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review and take the Enrolled Agent Examination administered by the IRS while managing hands on with its clients cases. ERP I used are all cloud based such as Salesforce CRM, Quickbooks Online, Quickbooks Accountant Proseries, Great Plains, Authorize.net, ACHWorks, Metrofax, Dropbox, Google docs, Zoho and Earth Class Mail On the side, I am also currently working online for a Houston, TX company as a Collections Specialist. I was also hired by a US Tax & Legal Consulting firm where I was tasked to research for answers on various legal questions for BAR review purposes. In 2008, I was hired by a BPO company who sent me for a two-month training in Jacksonville, Florida, USA. From the training, I gained knowledge in ERP called Infinium and SAP focusing on Invoice Exception resolution and customer service. I am confident that my skills and experience will contribute a great deal to the growth of the companies and organizations I will be working for.  less

    bookkeeping accounts-payable-management call-center-management email-handling financial-accounting international-tax-law telephone-skills lotus-notes 00 more less
    • $9.44 HOURLY RATE
    • 4.9
    • 5740 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Medical Billing A/R Specialist, Data Analyst

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my … more

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my skills to help companies get those projects crossed off of there to-do lists, while expanding my own knowledge and experience. I have worked in different fields of medical billing. Data Entry Billing,submission, Payment posting, Follow-up with insurance companies for claims, prepare late file claim's appeals and also expert in following programs, Office Ally Practice Mate, Kareo, Practice Fusion, eClinicalWorks, Medisoft 16,17 version. a) Medical Billing Services includes the following:- - To check Eligibility and verification of patient’s health benefits from insurance carrier’s website. - Full patient demographics and charge entry - Insurance claims submission (primary, secondary or tertiary) - Accounts receivable analysis with corrective and preventive actions and decision making for Collections - Strong claims follow up on denials from insurances - Patient billing inquiries as per received information from provider office - To check claim status from insurance, websites, auto response unit - ICD9, CPT and HCPCS Coding and/or review, - Daily, Monthly and annual AR Financial reports preparation - Patient billing (b). Medical Coding - To research the right DX and CPT code according to medical records - Provide right DX pointers for the first time to avoid payment delays (c). Specialties Anesthesiology Cardiology Chiropractic Dermatology Emergency Medicine Endocrinology Family Practice Gastroenterology General surgery Geriatrics Gynaecology and obstetrics Internal Medicine Pneumology Orthopaedic Otolaryngology Pathology Pediatrics Physical Medicine and Rehabilitation Physical Therapist Psychiatry Neurology Radiology Radiotherapy Rheumatology Urology DME  less

    medical-billing-coding icd-coding data-analysis administrative-support data-entry medical-records-research medical-transcription microsoft-excel customer-support call-center-management 00 more less
    • $5.00 HOURLY RATE
    • 4.5
    • 1858 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 6 TESTS
  • APPOINTMENT SETTER / LEAD GEN check> http://vocaroo.com/i/s09SCrxJcwZN

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine … more

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine just in case you get to browse my profile by random. As a Bachelor of Arts Major in Mass Communication degree holder, it is my objective to work with INTEGRITY, COMPETENCY and PASSION. 10 YEARS of experience developed my skills in different fields of marketing. One thing is for sure, I am the BEST at what I do and I get things done. If you plan to pay less than my current professional hourly rate, please do not waste my time. Thank you.  less

    lead-generation appointment-setting cold-calling customer-service call-center-management advertising call-handling outbound-sales sales 00 more less
    • $15.00 HOURLY RATE
    • 4.9
    • 1410 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Technical Support Engineer/ Customer Service

    I am committed to service excellence and will be able to significantly contribute to your company, with my extensive training, experience, and proven ability as a Technical Support Specialist and System Administrator. Presently I am a part-time student doing a … more

    I am committed to service excellence and will be able to significantly contribute to your company, with my extensive training, experience, and proven ability as a Technical Support Specialist and System Administrator. Presently I am a part-time student doing a number of short development courses. In Cisco Certification Associate (CCNA), Cisco IT Essentials and all so Bachelor of Science Degree in Information and Communication Technology (ICT) at the Vocational Training Development Institute (V.T.D.I). In reviewing my attached resume; you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for converting highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the Information Technology (IT) field.  less

    network-administration computer-repair customer-support customer-service call-center-management email-technical-support email-handling microsoft-excel microsoft-word supervisory-skills 00 more less
    • $7.78 HOURLY RATE
    • 4.9
    • 1026 HOURS
    • JAMAICA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
  • Fast Competent Data Entry Professional

    Over 3 years of studying in Foundation University, i had make various certificates, brochures, websites using MS publisher, and programs for the various seminars held in school. For now, i want to develop and use my skills professionally by developing websites, edit, and do data entry job for global companies, to widen my horizon.

    data-scraping call-center-management internet-research data-entry accounting virtual-assistant microsoft-powerpoint microsoft-visual-basic link-building seo-keyword-research 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 101 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
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