Call Center Management Professionals & Consultants

Showing 106 freelancers

Call Center Management Professionals & Consultants

Showing 106 freelancers

  • Lead Generation, Sales & Marketing , Customer Service

    Greetings, With over 7 years experience in lead generation , sales and marketing , data management , accounting and book keeping , customer service , account management etc , i am now on odesk to show my skills and work with different clients on long term … more

    Greetings, With over 7 years experience in lead generation , sales and marketing , data management , accounting and book keeping , customer service , account management etc , i am now on odesk to show my skills and work with different clients on long term basis. Skills: I find emails using "Rapportive" I generate leads via phone/email marketing. I find contacts using google , linkedIn and data.com websites. I can lead a team and train them along with Quality analysis. Highly organized and a dedicated professional. Efficient in meeting deadlines. Thank you. Kind Regards, Jay Singh  less

    lead-generation call-center-management 00 more less
    • $4.44 HOURLY RATE
    • 4.1
    • 2394 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Graphic Designer / WP

    THOM OLDEN is the name! Hello everyone! I am 24 years old and a graduate of Bachelor of Arts Major in Philosophy here in the Philippines. I started as a call center agent earning $200 a month. The first assignment … more

    THOM OLDEN is the name! Hello everyone! I am 24 years old and a graduate of Bachelor of Arts Major in Philosophy here in the Philippines. I started as a call center agent earning $200 a month. The first assignment I had was with a telecommunications company and I started as a customer service representative. There I learned basic call center skills and at that time, I was introduced to Odesk.com for the first time. After 1 and a half month, I resigned because I have some obligations that need to be settled and time is of essential. On September 2012, I applied to a Local Electric Distributor and was hired as an Administrative Secretary and I performed my jobs well. After 3 months, I was promoted into an Assistant Executive Secretary and stayed for a year. But the compensation was not enough for I only earn $166 a month. It was then that I decided to become a freelancer and for the past month, everything is going well. I hope that becoming a part of Odesk.com will make things even better. The skills I acquired: Graphic and Print Design Virtual Assistant Customer Support/Service Specialist Email Response Handling Website Moderator Telemarketing/Email Marketing Thank you for reading "ME". You may want to hire me so don't hesitate to try my service and I will guarantee time and effort working on your side. Once again, THOM OLDEN is the name!  less

    customer-service email-handling call-center-management outbound-sales 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 2262 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 14 TESTS
    ASSOCIATED WITH:
  • Medical Billing A/R Specialist, Data Analyst

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my … more

    Over the last 5 years, I have worked with medical billing company as a Medical Biller and A/R specialist. I love to see the finished result of a project I've worked on! I would like to use my skills to help companies get those projects crossed off of there to-do lists, while expanding my own knowledge and experience. I have worked in different fields of medical billing. Data Entry Billing,submission, Payment posting, Follow-up with insurance companies for claims, prepare late file claim's appeals and also expert in following programs, Office Ally Practice Mate, Kareo, Practice Fusion, eClinicalWorks, Medisoft 16,17 version. a) Medical Billing Services includes the following:- - To check Eligibility and verification of patient’s health benefits from insurance carrier’s website. - Full patient demographics and charge entry - Insurance claims submission (primary, secondary or tertiary) - Accounts receivable analysis with corrective and preventive actions and decision making for Collections - Strong claims follow up on denials from insurances - Patient billing inquiries as per received information from provider office - To check claim status from insurance, websites, auto response unit - ICD9, CPT and HCPCS Coding and/or review, - Daily, Monthly and annual AR Financial reports preparation - Patient billing (b). Medical Coding - To research the right DX and CPT code according to medical records - Provide right DX pointers for the first time to avoid payment delays (c). Specialties Anesthesiology Cardiology Chiropractic Dermatology Emergency Medicine Endocrinology Family Practice Gastroenterology General surgery Geriatrics Gynaecology and obstetrics Internal Medicine Pneumology Orthopaedic Otolaryngology Pathology Pediatrics Physical Medicine and Rehabilitation Physical Therapist Psychiatry Neurology Radiology Radiotherapy Rheumatology Urology DME  less

    medical-billing-coding icd-coding data-analysis administrative-support data-entry medical-records-research medical-transcription microsoft-excel customer-support call-center-management 00 more less
    • $5.00 HOURLY RATE
    • 4.5
    • 1828 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 6 TESTS
  • Accounting Professional

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review … more

    I am an Accounting Professional who prides herself in the vast experiences gained from both online and actual office environment. I am currently working for a US Tax Resolution/Consulting Firm where I have been given the opportunity to review and take the Enrolled Agent Examination administered by the IRS while managing hands on with its clients cases. ERP I used are all cloud based such as Salesforce CRM, Quickbooks Online, Quickbooks Accountant Proseries, Great Plains, Authorize.net, ACHWorks, Metrofax, Dropbox, Google docs, Zoho and Earth Class Mail On the side, I am also currently working online for a Houston, TX company as a Collections Specialist. I was also hired by a US Tax & Legal Consulting firm where I was tasked to research for answers on various legal questions for BAR review purposes. In 2008, I was hired by a BPO company who sent me for a two-month training in Jacksonville, Florida, USA. From the training, I gained knowledge in ERP called Infinium and SAP focusing on Invoice Exception resolution and customer service. I am confident that my skills and experience will contribute a great deal to the growth of the companies and organizations I will be working for.  less

    bookkeeping accounts-payable-management call-center-management email-handling financial-accounting international-tax-law telephone-skills lotus-notes 00 more less
    • $9.44 HOURLY RATE
    • 4.9
    • 5720 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Service/Virtual Assistant/Data Entry

    A hardworking, reliable and competent contractor seeking job opportunity where skills, education, training and experience will be utilized and be an advantage to any employer. Almost 3 years of call center experience. Extensive experience as a customer service representative includes … more

    A hardworking, reliable and competent contractor seeking job opportunity where skills, education, training and experience will be utilized and be an advantage to any employer. Almost 3 years of call center experience. Extensive experience as a customer service representative includes handling account inquiries, customer complaints, support issues, marketing company's products and collecting payments from customers with delinquent accounts.  less

    call-center-management customer-service customer-support microsoft-word lead-generation microsoft-excel data-entry microsoft-powerpoint internet-research email-handling 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 1044 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • 1,111+Hrs Worked Data Entry/ Web Research,Ebay,Amazon & PA / VA

    I have experience on working with Data Entry and Web Research, Email collection etc. I have a computer with 3.6 MBPS internet connection. I am very hard worker and very active person. I am Professional in Web Research and … more

    I have experience on working with Data Entry and Web Research, Email collection etc. I have a computer with 3.6 MBPS internet connection. I am very hard worker and very active person. I am Professional in Web Research and Data Entry. ***I am currently working on Web Research Expert last 1 Years** Magento and eBay 4months experience in Ecommerce product filed. Such as- 1. Magento, E Commerce, Amazon, eBay product uploading 2. Data Entry and Web Research, Email collection and Business Email etc. 3. Google-spreadsheet, Gmail, Google-docs, Google-accounts. My way is GOOD COMMUNICATION & HONESTY and I shall make you get 100% satisfaction with the BEST QUALITY SERVICE to reach the destination. I provide service 24 hours, 365 days and you will find me online whenever you need to discuss any issue. Most welcome for any short as well as urgent project. Just knock me any time....I will be always there to fulfill your requirement. Thanks, Dhiren  less

    microsoft-excel microsoft-word network-administration google-analytics adobe-photoshop virtual-assistant google-docs customer-service call-center-management blog-writing 00 more less
    • $3.33 HOURLY RATE
    • 4.6
    • 1111 HOURS
    • INDIA
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 17 TESTS
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1442 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • APPOINTMENT SETTER / LEAD GEN check> http://vocaroo.com/i/s09SCrxJcwZN

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine … more

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine just in case you get to browse my profile by random. As a Bachelor of Arts Major in Mass Communication degree holder, it is my objective to work with INTEGRITY, COMPETENCY and PASSION. 10 YEARS of experience developed my skills in different fields of marketing. One thing is for sure, I am the BEST at what I do and I get things done. If you plan to pay less than my current professional hourly rate, please do not waste my time. Thank you.  less

    lead-generation appointment-setting cold-calling customer-service call-center-management advertising call-handling outbound-sales sales 00 more less
    • $15.00 HOURLY RATE
    • 4.9
    • 1410 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • Journalist, Proofreader, Editor, Content Writer

    I've been in a writing industry for a long period of time. Writing is my best skill and I'm willing to share this talent that God has given to me. I was an editor-in-chief of our school's … more

    I've been in a writing industry for a long period of time. Writing is my best skill and I'm willing to share this talent that God has given to me. I was an editor-in-chief of our school's official publication, had a lot of articles including editorial writing, news writing, feature writing, copy reading and headline writing. I also worked as a call center agent (in-bound and out-bound calls) and have a background on how to deal with native English speakers.I have an advanced performance in writing and editing, as well as excellent command in English both written, verbal, and by phone.  less

    article-writing call-center-management creative-writing news-writing-style data-entry short-story-writing journalism-writing audio-editing 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1524 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Trainer, Client Service and Personal Assistant Professional

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have … more

    I have worked in Customer Service most of my working career. That includes managing retail businesses, a manufacturing facility, a call center, and restaurants. English is my native language, I have excellent grammar, and my vocabulary is vast. I have outstanding communication skills, both written and oral.I am computer savvy (both hardware and software), skilled in online research, an expert in MS Office products, and willing to learn anything. I have built my computer, and several for customers. I have built several business and personal websites. I learn quickly with minimal supervision. I can work well in a team or individually. I am highly organized and strive to exceed all expectations. I am reliable and will not commit to deadlines I cannot meet, and I will go the extra mile to ensure that I meet all my goals. I excel in all that I do, and I hold myself to the highest standards. I strive to be the best in everything that I do.  less

    customer-service email-handling negotiation technical-writing microsoft-word microsoft-powerpoint call-center-management microsoft-excel web-design 00 more less
    • $27.78 HOURLY RATE
    • 4.6
    • 3586 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 17 TESTS
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