LivePerson Freelancers

Showing 20 freelancers

LivePerson Freelancers

Showing 20 freelancers

  • Customer Service Manager

    JONNYS R RODRIGUEZ OBJECTIVE To obtain a position within a company where I can continue to learn and use my previous experience to advance my career in the customer service industry. EMPLOYMENT April 2009 – February 2011 Manpower/Synchronoss Technologies AT … more

    JONNYS R RODRIGUEZ OBJECTIVE To obtain a position within a company where I can continue to learn and use my previous experience to advance my career in the customer service industry. EMPLOYMENT April 2009 – February 2011 Manpower/Synchronoss Technologies AT&T Mobility Team Lead • Supervision of agents under my teams, coaching and development. • Oversee department escalation team to ensure service levels are being met and follow up with any outstanding escalations via e-mail or phone calls. • Daily conference calls and weekly meetings with clients to discuss company changes, service levels and quality. • Training agents on new developments and company changes. • Daily Operation reports. Awards/Trainings • Leadership / Management Training • Leadership award • Customer Service Award May 2008 – June 09 Cloud10 Corp T-MOBILE Prepaid Customer Service Agent • Cell phone activations • Troubleshooting wireless devices and network systems. • Process payments to restore suspended services. November 2007 - April 2008 West Corporation Virgin Mobile Customer Service AYS • Handle Virgin Mobile cell phone activations. • Answer billing questions, adjustments and research payments. May 2006 - October 2006 Dorney Park & Wild water Kingdom Team Leader • Handle guests complaints and concerns. • Cash handling and operations. • Provide training to new employees. Awards/Trainings • Peanut Award (Customer Service Award). Oct 2005 - May 2006 Durbey Industries Inventory Clerk Count and record inventory during the beginning and end of shift, Make sure production lines have product. EDUCATION/CERTIFICATIONS • High School Diploma • Enrolled in online courses during the Fall at Phoenix University for Business Administration • S2 Institute Class D Security certify ication • Florida State Public Notary Commission expires November 2011 SKILLS • Supervisor/Leadership Training • Bilingual (Spanish) • Microsoft Office Suite • Microsoft Server, XP, Vista and Windows 7 • Nortel and Avaya phone systems • • Incoming and outgoing call center experience • Remedy Systems REFERENCES UPON REQUEST  less

    liveperson phone-support 00 more less
    • $10.00 HOURLY RATE
    • 4.9
    • 1 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Personal Assistant/Customer Service Rep.

    To obtain a job that I can utilize the skills I have acquired. I have worked in Customer Service/Sales Representative for over 10 years. I have done inbound and outbound sales calls for a variety of companies. I also … more

    To obtain a job that I can utilize the skills I have acquired. I have worked in Customer Service/Sales Representative for over 10 years. I have done inbound and outbound sales calls for a variety of companies. I also have some experience in telemarketing. I have done Data Entry work for 8 years and I have 2 years experience as a Personal Assistant.  less

    chat-support liveperson email-handling email-technical-support email-marketing technical-support customer-service customer-support 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 99 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • English-Spanish Translator, Researcher, Online Stores, Customer Care

    I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have been working in sales and customer service for more than 4 years, always exceeding the numbers and in the top 3 employees. I believe … more

    I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have been working in sales and customer service for more than 4 years, always exceeding the numbers and in the top 3 employees. I believe that we, as people, can always go farther and produce every time more by giving our best. My energy, analytic skills, organizational abilities, and creativity in tackling problems will make a positive contribution to your company. I am proficiency with IT systems, very quick learner with high problem solving skills, excellent work ethic, versatility and adaptability to face changes. I will always go that extra mile to make the difference doing my best to help your business.  less

    customer-service customer-support spanish translation-english-spanish sales liveperson live-chat-software microsoft-excel internet-research internet-marketing data-analysis data-entry 00 more less
    • $13.89 HOURLY RATE
    • 5.0
    • 1662 HOURS
    • PANAMA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Stay-at-home Mom | Data Entry | Moderator

    I am looking for a company here in oDesk where I can share my skills and work with them for full-time and long-term. I have ample knowledge in categorizing. I also have experience being a live chat agent. I can also stand doing repetitive tasks.

    data-entry chat-support internet-research sendmail liveperson 00 more less
    • $2.99 HOURLY RATE
    • 4.9
    • 2235 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 3 TESTS
  • Live Chat, E-mail, Phone, Data Entry, Web Research, Web Design / Dev.

    Working since 2013 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel … more

    Working since 2013 for various clients of U.S / UK / Canada and some of the jobs pertaining to Voiced & Non-Voiced Services, are mentioned below: E-mail Support Phone Support Live Chat Support Order Processing Web Research Web Development Web Design Travel Agent Work - Hotel Bookings Technical Support Services Customer Satisfaction Surveys Data Mining Data Entry Services Data Conversion Services Audio / Video Transcription  less

    chat-support liveperson phone-support grasshoper-virtual-phone telephone-skills email-handling 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2656 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
    ASSOCIATED WITH:
  • Data Entry | Customer service | Russian-English translation

    Hi, I'm interested in ongoing long term positions only; and I can perform smart, reliable, and diligent help in these fields: - bilingual RU-EN customer service; - Russian <-> English translation; - eCommerce data entry; - office data entry; - bilingual RU-EN Internet researching; - minor … more

    Hi, I'm interested in ongoing long term positions only; and I can perform smart, reliable, and diligent help in these fields: - bilingual RU-EN customer service; - Russian <-> English translation; - eCommerce data entry; - office data entry; - bilingual RU-EN Internet researching; - minor PhotoShop; - admin's support of different eCommerce projects. If you have found a matching point, don't hesitate to contact me. ----- russian, english, rus, eng, ru, en, ru/en, en/ru, rus/eng, eng/rus, trans, translator, translation, expert, wp, wordpress, joomla, magento, bitrix, ocr, data entry, pdf, office, pshop, photoshop, teamlead, team lead, seo, research, researching, search, customer service  less

    data-entry translation russian live-chat-software internet-research liveperson administrative-support crm joomla wordpress zoho-crm customer-support open-office customer-service adobe-photoshop bitrix magento ocr-tesseract 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 5650 HOURS
    • RUSSIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
  • Expert Customer Service Representative | Zendesk | Live Chat | Email

    I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat, Zopim, Click-or-Chat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing … more

    I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat, Zopim, Click-or-Chat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is always to provide extreme quality and great assistance with them.  less

    chat-support customer-support customer-service blog-commenting internet-research email-handling technical-support email-technical-support technical-analysis live-chat-operator liveperson zendesk remoting 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 2149 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • M.Sc Biochemistry, HR, iphone Data entry web research,Telephone calls

    I am experienced oDesk Worker with 5+ years experience. Still Enjoying and taking every new project with the same passion as the first ones.

    data-entry internet-research customer-service telephone-skills google-docs google-analytics web-content-management translation-english-urdu translation-urdu-english transcription human-resource-management recruiting wordpress email-technical-support email-marketing email-handling liveperson 00 more less
    • $4.44 HOURLY RATE
    • 4.8
    • 10749 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 10 PORTFOLIO ITEMS
    • 6 TESTS
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