Technical Support Freelancers

Showing 1,682 freelancers

Technical Support Freelancers

Showing 1,682 freelancers

  • Technical Support Representative

    I previously worked for Convergys Philippines with a position for Technical Support Representative, handled AT&T services like AT&T dsl for 9 states and Uverse. I can troubleshoot cable tv, internet and home phone. I am also a berlitz … more

    I previously worked for Convergys Philippines with a position for Technical Support Representative, handled AT&T services like AT&T dsl for 9 states and Uverse. I can troubleshoot cable tv, internet and home phone. I am also a berlitz passer. i can handle irate customers and multi-task at the same time. I took communication skills training, product training and call handling. I also have knowledge configuring wifi connections with laptops, tablets, cellphones. Can troubleshoot mail clients like thunderbird, outlook, windows live, can also support basic online email like yahoo and gmail have knowledge in windows operating system like win xp,vista,win 7 and mac 1.My objective is to provide superb performance for the company's needs. 2.To be able to make customers very satisfied on the company's services 3.To make sure that every issue is resolved. Sieble and WFE are examples of the tools that i use to troubleshoot. Those tools are specially designed to host and support ATT services and products. It is a perfect example of ticketing system where you can update, amend, edit and track cases from customer that call in regarding a specific issue with the company's services. I can also handle basic billing inquiries, make a sale if necessary or if the client demands it, can adjust to any kind of changes. I am willing to be trained. I can handle shifting schedules and there wont be any issues with time management. I prefer working on line because in that way i can concentrate more in what i have to do. i don't have to travel 2-3 hours just to get to work and in this way i can save more of money.  less

    technical-support telephone-skills 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1189 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Keywords Research, Data Entry Specialist, Email Campaign, Web Search

    It has been a while of 2 years exploring the means of internet works and sites that help me become a motivated and responsible person.

    technical-support 00 more less
    • $2.22 HOURLY RATE
    • 5.0
    • 224 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Freelance Data Entry Assistant, Encoder, Writer, Hardworking

    To use my communication, technical and writing skills for professional and personal growth, and be able to provide for son's school expenses and future. I am smart, willing to be trained and learn more, diligent, and determined to be … more

    To use my communication, technical and writing skills for professional and personal growth, and be able to provide for son's school expenses and future. I am smart, willing to be trained and learn more, diligent, and determined to be productive in spite of my disability. I have excellent communication skills, wide vocabulary, am proficient with MS Office and am currently improving skills by self-training.  less

    technical-support 00 more less
    • $2.78 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • MANAGER, Multi Tasker, Detail Oriented, Excellent Communication Skills

    Over the last 5 years, I have worked in the BPO industry handling multiple lines of business for both technical support and customer service . My core competencies lies in both customer and client relations and I am seeking opportunities to work with employers who are in need of a good manager and a leader.

    technical-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 487 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Data Entry / VA / Recruiter / Customer Support

    Over 7 years of experience in web research, Data entry,VA,Web content and brand promotion and have a great command of the English language.Also years of work experience in Telecommunication and BPO industry. I worked for leading Indian … more

    Over 7 years of experience in web research, Data entry,VA,Web content and brand promotion and have a great command of the English language.Also years of work experience in Telecommunication and BPO industry. I worked for leading Indian and US BPO and ITES sectors.I am an extremely fast-learner and follow instructions quickly.I am here to provide Accurate solution to employers need.I am seeking opportunities that will help me share my knowledge and skills learned from my previous work, and to further develop my personality and to continue learning other ideas and skills that i will be gladly use to benefit your company.  less

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 75 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
  • Microsoft Certified System Administrator for Windows Server 2008

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL … more

    I am a highly skilled Microsoft/Citrix-certified(MCITP/MCSA/CCA) business professional with more than six years of progressive experience working in an IT Industry as an IT technical support. Passed 5 Microsoft exams from Client to Server. Passed ITIL Foundation for IT Service Management. I am very good on developing a running system and a very good researcher. Can easily adapt to different Systems and always challenged with things that are new to me. Highly technical and have passion of sharing my knowledge to the Team. Below are Systems which I am familiar with. Operating Systems: Windows Clients(all versions), Windows Servers(2000,2003 and 2008), Mac OSX Network: Highly skilled with TCP/IP Networks. Can configure and support Cisco Switches. Very good with network troubleshooting even with 802.1x enabled. CRM: CAP, Remedy, Spiceworks, Kayako Remote Assistance: GoToAssist, Team Viewer, Microsoft Easy Assist Server Administration: Active Directory, DNS, DHCP, File/Print Server, VPN Server, Network Policy Server(NPS), WSUS, Backup and Recovery. Apart from my technical skills, I value attitude very much. To me knowledge is nothing if good attitude is not there. I can handle stress and conflicts properly. I like dealing with hard situations. I see it as another challenge and from challenge I become better. WORK EXPERIENCE: Nov 2010 to Nov 2, 2012 Operations Specialist - SSOE National Computer System – Singapore 5 Ang Mo Kio Street 62 Singapore, 569141  Leading provider of IT and Communications Engineering services in Asia Pacific. NCS provides a holistic range of IT and communications engineering solutions to support customers’ business goals throughout their technology life-cycle. NCS' large array of services include consulting, applications development, IT infrastructure and outsourcing services such as business recovery, call center services, data center management and hosting, Internet services, infrastructure services, communications and network integration, Communications Engineering and IT security services. Duties, Responsibilities and Achievements: 1. Setup school private network which includes the following tasks:  Do the planning on how to expand school’s private network.  Configure, Install and interconnect Cisco 2950 Switches from 5 Lan Rooms to Server Room  Configure and install wireless access points on different locations expanding the wi-fi connection in school.  Monitor and Troubleshoot network problems.  Document all necessary details that may be used for future reference. 2. Prepare System configuration for Windows XP Professional computers pushed via Group Policy from Windows Server 2003 Standard machine. 3. Prepare computer configurations to be used as master image according to subject coordinator's requirements. 4. Maintain and troubleshoot approximately 500 computers of different hardware and Operating Systems:  Windows XP Professional  Windows XP Tablet Edition  Windows 7 Enterprise  Mac OS version 10.6  Windows Server 2003 Standard Edition  Windows Server 2008 Standard Edition 5. Maintain and troubleshoot TCP/IP Network which compost of:  Cisco Router  Cisco switches  Windows Servers  Windows Clients  Mac OS clients  Linksys Routers  with 802.1x authentication running. 6. Maintain and troubleshoot Multi-function Printers. 7. Active directory account password reset. 8. Email account password reset. 9. Provide system, network, hardware and application support for teachers and students. 10. Email support for Lotus Notes and Outlook including email migration from Lotus Notes to Outlok 2010. EXAMINATIONS COMPLETED Microsoft Certification ID: 6972184 • Exam ID 623 – Installing, Maintaining, Supporting and Troubleshooting Applications on the Windows Vista Client – Consumer • Exam ID 620 – TS: Configuring Microsoft Windows Vista Client • Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring – Feb 27, 2012. • Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring – July 16, 2012 • Exam 70-646: Windows Server 2008 Server Administrator – October 1, 2012 Exin Registration Number: 4622401 • EXIN EX0-117: ITILF ITIL Foundation Certificate in IT Service Management – November 12, 2012 Citrix ID: CTX540260 • 1Y0-A20: Citrix XenApp 6.5 Administration – March 25, 2013 To access my MCP Transcript please go to: https://mcp.microsoft.com/authenticate/validatemcp.aspx Transcript ID: 863739 Access Code: information88  less

    technical-support 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 79 HOURS
    • SINGAPORE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Encoding, BPO and technical support

    I'm a graduate of Information Technology; it’s easy for me to adjust when it comes to technical support and encoding using Microsoft office or an online inputs. I’m willing to undergo training or by just giving me … more

    I'm a graduate of Information Technology; it’s easy for me to adjust when it comes to technical support and encoding using Microsoft office or an online inputs. I’m willing to undergo training or by just giving me instructions to what I am going to do. I may not have impressive background but I will prove that I give my very best to any kind of position or work. These will give me a meaningful and challenging position that enables me to learn the field and allows for professional growth and advancement.  less

    technical-support 00 more less
    • $5.56 HOURLY RATE
    • 4.0
    • 59 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Multi-skilled Freelance Professional

    I am a licensed CPA but have been a Human Resource practitioner for over 12 years. Although I consider myself an HR Generalist, my expertise are in the areas of Compensation & Benefits, Training & Dev't and Recruitment. I graduated from … more

    I am a licensed CPA but have been a Human Resource practitioner for over 12 years. Although I consider myself an HR Generalist, my expertise are in the areas of Compensation & Benefits, Training & Dev't and Recruitment. I graduated from a certificate course in Adult Learning from Cambridge University. My job experiences also include external audit, systems and policies documentation, pharmaceutical sales, customer service and technical support. I am fluent in both spoken and written English and possess the attitude and drive to deliver results. I can work effectively even without supervision and equally effective as a member of a team. I have retired from active employment and would like to seek work at home opportunities that would still allow me to utilize the knowledge, competencies and skills that I have acquired over the years.  less

    technical-support 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 74 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Helpdesk Analyst/Data Entry Professional/ Technical Support

    Over the last 3 years, I have worked as a helpdesk or technical support doing troubleshooting for hardware and software for US based clients.

    technical-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 7718 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Technical Suppot Specialist

    To find a job that will put my skills into great use.

    technical-support 00 more less
    • $3.00 HOURLY RATE
    • 5.0
    • 1918 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
loading