Harold lee S.

Harold lee S.

Expert Customer Service Representative | Zendesk | Live Chat | Email

Cebu, Philippines

$8.89/hr

(4.98)

What's the difference
Overview

I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat, Zopim, Click-or-Chat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary.

Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is always to provide extreme quality and great assistance with them.

Harold lee S. has added 7 portfolio pieces. Create an account to review them.

Work History & Feedback

Live Chat Operator

442 hrs @ $3.33/hr
Earned $1,470
“Harold did a great job and was punctual. We would definitely hire him in the future.”

5.00

Virtual Assistant & Coordinator

160 hrs @ $5.00/hr
Earned $798
No feedback given

4.80

Live chat and Email Support Needed

227 hrs @ $2.22/hr
Earned $483
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

70

English Spelling Test (U.S. Version)

74

oDesk Readiness Test for Agency Contractors

67

oDesk Readiness Test for Independent Contractors and Staffing Managers

66