Riza Alberto

Riza Alberto

ACCOUNT SPECIALIST

Manila, Philippines

$6.67/hr

(5.00)

What's the difference
Overview

My previous exposure and experience in BPO was related with Comcast DTA/SIK Activation. After almost (2) two years of being assigned in the said Department. I was transferred to Comcast Billing/Collection Team which were now running for more than a year and was tapped to join the TAG TEAM (Escalation Team) who usually handles Supervisor Calls.

Prior to this BPO exposure for nearly three (3) years. I, spent 13 years in Sales and Marketing job gained from various industries of produ…

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Work History & Feedback

Telemarketer

778 hrs @ $2.76/hr
Earned $2,071
No feedback given

Tests Taken
Name Percentile Score

Customer Service Test

89

English Spelling Test (U.S. Version)

74

English Vocabulary Test (U.S. Version)

66

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

37

oDesk Readiness Test for Independent Contractors and Staffing Managers

66