Cj D.

Cj D.

Customer Service Rep, Data Entry, Transcriptionist, Web Researcher

Manila, Philippines

$5.56/hr

(5.00)

What's the difference
Overview

I've been with the call center industry for almost 6 years and that makes me feel confident in regards to communication skills and multi-tasking. I started as a customer service associate and worked my way up and was promoted as a Team Lead in a span of 3 months. I tried to explore and transferred to the Workforce Department as an Analyst. I learned how to use and create templates using MS Excel. I'm experienced in using the ff system/reporting tool/s: CMS, eWFM, IEX Totalview, CISCO, CITRIX, et…

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Tests Taken
Name Percentile Score

Customer Service Test

71

Email Etiquette Certification

42

English Spelling Test (U.S. Version)

63

English Spelling Test (U.S. Version)

73

MS Word 2003 Test

48

Office Skills Test

18

U.S. English Basic Skills Test

47

oDesk Readiness Test for Independent Contractors and Staffing Managers

66