Iris mae M.

Iris mae M.

Data Entry Professional/Customer Service Support/Order Processor

cebu, Philippines

$5.56/hr

(4.81)

What's the difference
Overview

My 6 yrs. experience working in a call center industry as a Customer Service/Travel Specialist/Order Processor, and 3 years experience in a data outsourcing company, helps me in maximizing my full potential in perfoming my job here in Odesk. I have worked with Earthlink, Expedia Travel and Sit-Up Channels account (UK). I have dealt with global clients in the US and UK. My goal is to work in a company where I can contribute my skills, competence and be able to meet the firm's objectives and goals…

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Work History & Feedback

Call Center Quality Control Analyst

389 hrs @ $1.11/hr
Earned $460
“Thank you for being part of our team.”

5.00

Customer service representative with strong English writing skills wanted

68 hrs @ $4.44/hr
Earned $300
No feedback given

2.00

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

89

Email Etiquette Certification

50

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

73

MS Excel 2007 Test

61

Telephone Etiquette Certification

92

U.S. English Basic Skills Test

90

U.S. Word Usage Test

77

UK English Basic Skills Test

58

oDesk Readiness Test for Independent Contractors and Staffing Managers

66