Jan mark A.

Jan mark A.

Inbound and Outbound Specialist, call center expert

Davao City, Philippines

$7.00/hr

(5.00)

What's the difference
Overview

Being in both outbound and inbound world provided me more knowledge about the BPO industry.As an outbound representative, it honed my selling and probing skills. I handled different types of project such as lead generation wherein we simply ask for prospects basic information, appointment setting- we schedule a meeting for our inside sales to present a demo for our service or product, telesales- we offer service and product over the phone and ask for credit card or email information to close the…

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Work History & Feedback

Debt Campaign Dialers?

Fixed Price $311
No feedback given

Account Management

123 hrs @ $5.56/hr
Earned $680
Job in progress

APPOINTMENT SETTER

30 hrs @ $12.69/hr
Earned $94
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

59

Customer Service Test

70

English Spelling Test (U.S. Version)

86

English Vocabulary Test (U.S. Version)

60

Outbound Sales Skills Test

98

Telephone Etiquette Certification

51

U.S. English Basic Skills Test

37

oDesk Readiness Test for Independent Contractors and Staffing Managers

66