Shanna James

Shanna James

Writer, Web Designer, Customer Service and Support Professional

Kingston, Jamaica

$7.00/hr

(5.00)

What's the difference
Overview

Customer Service and Support: 13 years

Writer: Technical, Web content, Creative, Blogs, Articles, Product Descriptions, Product reviews, etc. - 3 years

Web design and development with knowledge and experience in HTML and PHP. (Use of Dreamweaver) 2 years

Graphic Design: Adobe Photoshop and Illustrator. 2 years

My objective is to utilize the aforementioned skill-set to assist organizations and individuals while i expand my experience and knowledge base.

Shanna James has added 8 portfolio pieces. Create an account to review them.

Work History & Feedback

$10/hr - Virtual Assistant for Sports Nutrition Company!

106 hrs @ $11.11/hr
Earned $1,591
“Shanna is AMAZING!?! She's one of my 2 go-to team members. I've tested 30+ freelancers on oDesk, and she is the one I have kept working with. The only reason I'm closing this contract is that I'm closing down this company. For the next company I will be re-hiring Shanna :)”

5.00

(Re)writing for a IT-related blog

Fixed Price $20
“Very glad to work with Shanna.”

5.00

Experienced Writers Needed for Interesting Topics

Fixed Price $163
“Delivered on time and as agreed. Deliverable fully met specifications and was of highest quality. Would definitely hire again for future needs. Great Job!!”

5.00

Wanted: Article Writer

Fixed Price $22
“Her work speaks for itself and I found no issues whatsoever with uniqueness, quality or grammar. Will definitely use in the future. Great Job!”

5.00

Software Article - Microsoft Visual Studio 11

Fixed Price $17
“Shanna wrote an excellent article for us, and we would gladly recommend her to other employers.Excellent contractor.”

5.00

Product Reviews - Consumer Electronics

9 hrs @ $3.33/hr
Earned $28
“Shanna is a talented writer that I look forward to working with again given the opportunity.”

5.00

UK eCommerce Buying Guide Writer

Fixed Price
Job in progress

Tests Taken
Name Percentile Score

Analytical Skills Test

80

Call Center Skills Test

93

Customer Service Test

95

Email Etiquette Certification

84

English Spelling Test (U.S. Version)

54

English Spelling Test (UK Version)

78

English Vocabulary Test (U.S. Version)

73

Microsoft Word 2010 Test

98

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

65

UK English Basic Skills Test

90

oDesk Readiness Test for Independent Contractors and Staffing Managers

66