Erik S Heyl

Erik S Heyl

Customer Service Specialist, Writer and Teacher

Kitchener, Canada

$16.67/hr

(4.85)

What's the difference
Overview

I enjoy customer service because I know that helping someone with a particular issue may just make their day that much better. I'm also able empathize quickly with customers and get their issues solved - all with a smile. I also enjoy writing because there is always something to learn and the
magic you can weave with words is amazing. As part of what I do, I can also teach either one-on-one or in groups (via GoToWebinar, or Skype) how to run particular software and can also do technical support.…

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Work History & Feedback

Installation Testing #3

Fixed Price $17
“This provider exceeds expectation and think in the interest of the buyer as well.”

4.85

Tests Taken
Name Percentile Score

Call Center Skills Test

93

Customer Service Test

80

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

74

Internet Marketing Test

84

Office Skills Test

72

Online Article Writing and Blogging Test (U.S. Version)

93

oDesk Readiness Test for Independent Contractors and Company Managers

56