April joy A.

April joy A.

Project/Operations Manager,CSR,TSR,Researcher and Virtual Assistant

Bacolod City, Philippines

$10.00/hr

(4.99)

What's the difference
Overview

To obtain a rewarding and challenging position where I can contribute my extensive experience and skills that will make me an asset to my buyers/employers and be an exemplary provider/contractor that promotes quality and excellent service.

Work History & Feedback

QUALITY ASSURANCE AGENT, PROJECT COORDINATOR

750 hrs @ $5.56/hr
Earned $4,241
“April is a superb project manager. She is extremely determined, motivated, and hard working. She always goes beyond the call of duty for the company and our clients. She can easily multi-task. Her communication skills are excellent. Her leadership skills in managing over 30+ agents are top-notch. We sincerely appreciate her efforts and hard work to team IO. I could not ask for more. That is why I have promoted her to a Senior Project Coordinator and have given her a raise. She treats her job as a career and not simply a project. She is an asset to the company. Thank you April!”

5.00

As Needed/Part-Time Business to Business Telemarketing

6 hrs @ $6.67/hr
Earned $38
“April was a great telemarketer. Made calls on time, followed directions and let me know of any questions she had. Unfortunately, we cut our project short but we will definitely contact her again in the future if we need her services.”

5.00

Outbound Travel Sales

275 hrs @ $3.67/hr
Earned $1,010
“April is awesome. Telephone from Philippines is an issue but we got through it. We'll hope to hire her back! She has a pleasant, mature demeanor and can be counted on to catch on to the program.”

4.85

Virtual Assistant

25 hrs @ $5.56/hr
Earned $141
“na”

5.00

Expert Customer Manager

Fixed Price $40
“Thank you!”

5.00

Everest Customer Support

Fixed Price $60
“Thank you so much for your cooperation!!Teresa”

5.00

Tests Taken
Name Percentile Score

Call Center Skills Test

89

Customer Service Test

70

Email Etiquette Certification

77

English Vocabulary Test (U.S. Version)

66

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

96

oDesk Readiness Test for Independent Contractors and Staffing Managers

66