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Secondary
MA. LOURDES G.
Masbate, Philippines
100% Job Success

Experienced English Teacher, CSR, VA, Sales

Graduate of Bachelor of Science in Secondary Education, Major in English. Professional Teacher with Master's Degree in Education. Over the last eight years, I have worked in the Online/Offline Teaching and Call Center Industry with experience in both inbound and outbound campaigns. I have excellent communication skills. I possess strong MS Office Suite proficiency, strong keyboarding skills with greater than 30 wpm. I work under minimum supervision. I have strong verbal and written communication skills. Able to practice active and attentive listening, demonstrate proficient grammar and deliver clear, concise, professional communication. I have highly adaptive communication and language skills to meet customers on their level. I can demonstrate confidence and manage control of interaction as needed. I am very detail-oriented, with the ability to handle multiple assignments promptly and effectively. I follow instructions, respond well to directions, takes responsibility for my own actions, and meet or exceed all expectations. I demonstrate solid technical skills, delivers exceptional customer service skills. I can work calmly in a fast-paced environment with a strong emphasis on quality and accuracy. I can sit at a workstation for a minimum of 10 hours per day while using a computer, keyboard, mouse, and phone headset. If you need my help, don't hesitate to send me an invitation to interview. See you soon!
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Skills

  • English Tutoring

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