Juan Nino Paulo David

Juan Nino Paulo David

Technical Support Specialist and Virtual Marketing Assistant

Quezon City, Philippines

$5.56/hr

(4.52)

What's the difference
Overview

To secure a job here in Odesk and to impart my knowledge with my previous jobs are with Companies like Sykes Asia, HSBC and Convergys all Top Call Centers Here in the Philippines. Been trained to handle different situations and different approach to each customers and persons that we cater. Been Trained to support highly technical persons in the field of Computers both Software and Hardware related issues.

Can troubleshoot over the phone, chat and also knowledgeable using remote assist, hp ins…

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Work History & Feedback

On-Call Virtual Assistant

6 hrs @ $1.11/hr
Earned $7
“Juan helped me completely and successfully with my account creation project. Thank you for your help, Juan! And best of luck!”

5.00

Price list on PDF -- Enter into XLS

62 hrs @ $1.11/hr
Earned $68
“Very good, detail-oriented and did a terrific job”

5.00

Weekly Data Collection

Fixed Price $4
“Excellent Worker, Great Feedback & He was Very Reliable with Providing Quality Work.”

5.00

Technical Support Specialist (Sales)

2 hrs @ $3.33/hr
Earned $5
No feedback given

4.15

Technical Support Specialist (Tier 1 Support)

5 hrs @ $3.33/hr
Earned $18
No feedback given

4.00

$2 an hour (30+ hours a week) Customer Support off site work from home fulltime

62 hrs @ $2.22/hr
Earned $138
No feedback given

1.35

Tests Taken
Name Percentile Score

Antispam and Antivirus Test

54

Business Plans Test

19

Call Center Skills Test

51

Customer Service Test

61

Email Etiquette Certification

35

English Spelling Test (U.S. Version)

63

English Vocabulary Test (U.S. Version)

66

Help Desk Certification

72

Internet Marketing Test

73

Networking Concepts Test

31

Office Skills Test

65

Telephone Etiquette Certification

73

Telephone Etiquette Certification

51

U.S. English Basic Skills Test

24

Windows XP Test

46

oDesk Readiness Test for Independent Contractors and Staffing Managers

66