Karol Fernandez

Karol Fernandez

Customer Service/Technical Support/Email and Chat Support/DataEntry/VA

Cebu, Philippines

$5.00/hr

(5.00)

What's the difference
Overview

I'm an experienced call center representative in all aspects. Customer Service, Sales and Technical. I have worked as a customer service representative with Expedia travel for 3 years and 1 year as a Technical Support representative with TimeWarner Cable. Having said that, I would say that my communication skills, multi-tasking skills and Customer Service are excellent.

•I am fluent in both written and verbal English.
•I can speak English with an American accent.
•I am well organized.
•I am Rel…

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Work History & Feedback

Customer Service Representative

248 hrs @ $3.33/hr
Earned $826
Job in progress

Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

89

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

95

Telephone Etiquette Certification

73

U.S. English Basic Skills Test

81

oDesk Readiness Test for Agency Contractors

67